Originally Posted by OrdinaryGuy
I recently moved from The west coast to South Carolina to live with my son. Today I tried to change my information on Carbon, but I can't change my address to reflect my new one. Carbon wants a utility bill (their in my son's name#, a bank account statement #I closed my account because it was a local bank in Oregon#, or a cell phone bill #I use a prepaid).
I offered my state issued ID that shows my current address, but Carbon doesn't accept ID. How can I get my address changed? I suppose that I can order cable and then show them my bill, but that seems a bit rediculous to me.
I'm handicapped and rarely get out of the house. Online poker is one of the few things that I can do anymore and I would sure hate to lose that. Is there anything that can be done to help me?
I'll get in touch with support for you and see what can be done. Can you post or PM me your screen name please.