Official CarbonPoker Support Thread

[rakeyourpockets]

Thank you for contacting us!

We've received your inquiry and assigned it reference number: LTK572014878669X. We'll reply within the next 24 hours.

If you haven't included complete details of your issue, please reply to this message with as much information as possible so we can handle your inquiry swiftly and efficiently. Remember to use your reference number: LTK572014878669X in any further communication about this particular issue.

Kind regards,
Player Services
--

====== Your Inquiry ======

From: Alex Saidenstat < solo_b_10@yahoo.com >

Subject: Frozen account

I have email u guys like 15 times and can't get a response from u unless its a automated response what is going on with my account ?..

Sent from my iPad

[rakeyourpockets]

Thank you for contacting us!

We've received your inquiry and assigned it reference number: LTK572014886092X. We'll reply within the next 24 hours.

If you haven't included complete details of your issue, please reply to this message with as much information as possible so we can handle your inquiry swiftly and efficiently. Remember to use your reference number: LTK572014886092X in any further communication about this particular issue.

Kind regards,
Player Services
--

====== Your Inquiry ======

From: Alex Saidenstat < solo_b_10@yahoo.com >

Subject: My account is frozen


Just emailing to follow up to see how things are going
Sent from my iPad

[rakeyourpockets]

Hello Alex,

Our management team have reviewed your account and have deemed that it will remain inactive. If you open any new accounts they will also be closed.

As per our house rules, management reserves the right to revoke the agreement between the user and our site.

Management decision is final and no further correspondence will be entertained on this matter.

Please accept our apologies for any inconvenience this matter may have caused you. Your co-operation is greatly appreciated.

Also please note that we have sent the request for the funds deposited into the account to be send back to the card you used to fund the account, the funds should be on the card within the next 15 business days or so.

Andrea M.
Security Team
Merge Gaming Network

[rakeyourpockets]

I sent them 20 emails between tues and Friday. Does anyone have any idea whats going on here. Tford or someone help us out this is what I've been doing for a living. Keep in mind i play 400 tourneys a month on this site for the last 6 months and have had a perfect track record. Please Carbonchris or Carbonryan HELP!!!

[Kansasguy]

Im not in a hurry to upgrade my current OS X to 10.8, cause i believe two or three month later, all the application software will be compatible with OS X 10.8 .

[kahntrutahn]

Originally Posted by rakeyourpockets

13hope17 rakeyourpockets alsweetbread tarandgravel glover123

I was playing online one day and lightning struck very near my house the power flicked and knocked my internet out.

Please enlighten us as to how your friends play in to this equation?

--
Kahn

[WEC]

This P5s thread from July 23rd might help clarify the situation a bit

Carbon froze my Girlfriends account for no reason and this it the message


Also, another interesting thread OP puts up....

The NC Crew

Originally Posted by rakeyourpockets

Just wanted to let everyone know that we are representing Wilmington NC. 13hope17 rakeyourpockets Alsweetbread Thejimmybluffet

Was it a colluding crew?

Probably not the brightest post regardless of what is going on.

[winflips]

I love this thread already. I know we're going to get some amazing excuses.

[nobubbleboy]

The links are hilarious

[SantaCruz]

I'd be curious to know what that is about. Could be nothing though. I only see it on the freerolls, so it could just be the network testing the software.

[HouseholdCrook]

Darwin Awards??

[pwntatochips]

Originally Posted by WEC

This P5s thread from July 23rd might help clarify the situation a bit

Carbon froze my Girlfriends account for no reason and this it the message


Also, another interesting thread OP puts up....

The NC Crew



Was it a colluding crew?

Probably not the brightest post regardless of what is going on.

/thread

[rakeyourpockets]

Originally Posted by kahntrutahn

Please enlighten us as to how your friends play in to this equation?

--
Kahn

I dont know but we all got shut down within 36 hours of each other and we dont play any cash together at all all we play is mtt and we never play soft against each other **** if anything we try to bust each other out because we are very competitive

[rakeyourpockets]

Originally Posted by pwntatochips

/thread

Absolutely not we just all play mtt's and i was talking a little crap to tford and ebosia because they are always on and they have that thread were they call themselfs the carbon mafia so i was just talking a little crap

[rakeyourpockets]

The only thing i can think of is that we have all been winning like crazy and maybe they dont like anyone withdrawing money from the site on a regular basis. I mean they never gave us a explanation and 13hope17 has like 5k on there right now and i have 1500 i dont know what to do. I dont wanna solely play on lock cause dont really care for the platform. So i was hoping someone on here can fix it. I mean this is the dumbest thing ive ever seen between the 5 of us we probably play 2500 tourneys a month or more. Why ban all your best customers. hell we must pay a ton in rake every month