Official CarbonPoker Support Thread - Page 853 - Carbon Poker

kReATivE · 06-15-2012, 10:26 AM

I have no idea if this is posted anywhere else, but is anyone having a hard time getting the HUD to work in tournaments? I use PT3/holdem and omaha and the HUD works fine at the cash tables, but not in tourneys.

**CarbonRyan** · 06-15-2012, 10:32 AM

Quote:

Originally Posted by kReATivE

I have no idea if this is posted anywhere else, but is anyone having a hard time getting the HUD to work in tournaments? I use PT3/holdem and omaha and the HUD works fine at the cash tables, but not in tourneys.

I would recommend asking in this thread:

http://forumserver.twoplustwo.com/20...t-4-a-1207843/

Ryan

**CarbonRyan** · 06-15-2012, 10:34 AM

Quote:

Originally Posted by digieditny

Hey Ryan. Now sure if you can hep me out. I uploaded my documents to the site about 4 days ago. I was told it was going to take 24 to 48 hrs for it to go through. Anyway you can check what's going on?

Please post up your player ID in the thread below, and we will get it reviewed.

http://forumserver.twoplustwo.com/20...34/index2.html

Ryan

kReATivE · 06-15-2012, 10:37 AM

Quote:

Originally Posted by CarbonRyan

I would recommend asking in this thread:

http://forumserver.twoplustwo.com/20...t-4-a-1207843/

Ryan

I did see that and noticed there was another recent beta version released that wasn't popping up when I logged into PT3. I downloaded it and now it seems to be working.

**CarbonRyan** · 06-15-2012, 10:44 AM

Quote:

Originally Posted by kReATivE

I did see that and noticed there was another recent beta version released that wasn't popping up when I logged into PT3. I downloaded it and now it seems to be working.

Great news, perhaps you could post your experiences in that thread to help other PT3 players who may be having the same issues?

Ryan

overcall · 06-15-2012, 10:58 AM

Hey Ryan,

That latest bug-fix update is truly epic. Looking forward to seeing all of those changes, especially the return of the 45-mans. Thanks for all your work on this.

**CarbonRyan** · 06-15-2012, 11:28 AM

Quote:

Originally Posted by overcall

Hey Ryan,

That latest bug-fix update is truly epic. Looking forward to seeing all of those changes, especially the return of the 45-mans. Thanks for all your work on this.

No worries at all, my pleasure.

Let us know what you think once you get some time on the client, post update.

Ryan

Halstad · 06-15-2012, 11:31 AM

I have an account on Aced, did they get rid of the transfer option?

Sorry if this has been answered before.

**CarbonRyan** · 06-15-2012, 11:47 AM

Quote:

Originally Posted by Halstad

I have an account on Aced, did they get rid of the transfer option?

Sorry if this has been answered before.

No, not that I am aware of.

Have you updated the client recently?

Ryan

Halstad · 06-15-2012, 11:53 AM

Quote:

Originally Posted by CarbonRyan

No, not that I am aware of.

Have you updated the client recently?

Ryan

Doesn't it update manually when I start it? I usually receive a transfer around the middle of the month and this month the person who sends it says transfer is no longer an option on aced. I look for myself and the transfer option is gone for me as well.

joeyrulesall · 06-15-2012, 12:02 PM

Why would anyone play on carbon. I have emailed them over 20 times in 2 weeks with zero response. I opened an account post black Friday and forgot apparently. Never played on it. Tried to open one recently when they emailed me telling me of my old account. They said I would get a response in 24 hours about opening the original account. No response again. Kahn helped me after and they tell him I am all set just reset my password. It never sends me a new password. Continue emailing begging them to take a deposit from me and they never respond. Really well run business.

juniorpana · 06-15-2012, 12:49 PM

hey im new in this forum but i been playin on carbon for a while i want to know if i have to upload an veirfy my documents everytime i cash out cause i cash out 2 times already so i think my documents should be in the records right?
and one more thing i am permanent resident in usa but in like 1 or 2 months i will be american citizen and i request to change my name i want to know what i have to do to change my name on my poker account and them if will be any problem when i cash out

**CarbonRyan** · 06-15-2012, 01:13 PM

Quote:

Originally Posted by juniorpana

hey im new in this forum but i been playin on carbon for a while i want to know if i have to upload an veirfy my documents everytime i cash out cause i cash out 2 times already so i think my documents should be in the records right?
and one more thing i am permanent resident in usa but in like 1 or 2 months i will be american citizen and i request to change my name i want to know what i have to do to change my name on my poker account and them if will be any problem when i cash out

Hi, you only need to verify your account once, but you will need to re-verify your account once you change your name.

Ryan

joeyrulesall · 06-15-2012, 01:30 PM

Thanks for skipping my issue Ryan. Should be used to it. It seems like how carbon support runs.

Can someone pm me with a site that actually responds to customers?

**CarbonRyan** · 06-15-2012, 02:14 PM

Quote:

Originally Posted by joeyrulesall

Thanks for skipping my issue Ryan. Should be used to it. It seems like how carbon support runs.

Can someone pm me with a site that actually responds to customers?

I didnt skip it on purpose.

Post up your player ID and I will gladly look into it.

Ryan