Official CarbonPoker Support Thread

[StreamlineR]

account is finally reactivated hurray

[Burdzthewurd]

Originally Posted by Ebes12

I've been at Carbon since Sept '09 and cash outs have always been incosistent. I've probably cashed out 20+ times between checks and UseMyWallet. Sometimes UseMyWallet is actually fast but not often. Checks will always be slow, every one I ever requested took between 5-10 weeks.

Ebener?

[qihu00]

Props to Carbon and Atil for what looks like getting their payment processor situations caught up to speed. After having to cancel my initial cheque since it was 3k, rather than new limits of 2.5k, I withdrew to my new moneybookers account and it was there within a couple days.

Now attempting to make another withdrawal via cheque, hopefully that can get processed and received within the next couple weeks and I will be very impressed!

[thenextlevel1]

been 4 days so far for quicktender cashout. They also have a max of $2500 that they let you withdrawal that no other site has. So it looks like this might takes months to get all my money off. Full Tilt Poker took less than 5 min for money to be in quicktender.

[dr4w1n9 de4th]

Finally recieved.
Thank you Atil,really kind.

[rizeagainst]

Are there any plans to further improve the VIP levels?

I mean honestly, you basically need to rake 40K (if you have a RB account) to get to Ether, and once you're there the main perk is basically a weekly $1K freeroll?? That's honestly just really bad. Even other VIP programs on Merge like PlayersOnly is offering higher freerolls per level basically and I'm pretty sure they don't rake as much as Carbon does.

The RB is great, the promos are generally pretty good, but seriously you need to improve the higher VIP levels.

[ItsNotLupus]

Withdrawal request to Moneybookers on Sunday, received it in my MB account today.

[Barton]

Looks like everything is back to normal except UMW. Same thing happened last time they had processor issues. All others went back to a day or two but UMW stayed at 2 weeks for quite a while longer.

[CarbonAtil]

Thanks for the positive feedback and sticky by our side, even during the cash out delays. I have received a ton of PMs, so I will be going through these and expediting them.

[howiez]

Originally Posted by howiez

I have withdraw from mid May still pending. I sent you a message and an email with no response. I will send you another message.

OK my withdraw from May 22 came through yesterday (June 9th). I put another one through yesterday, hopefully it will be much quicker.

[homeboy604]

traffic really blows today...

[rizeagainst]

Originally Posted by homeboy604

traffic really blows today...

yep

[rizeagainst]

Originally Posted by CP Atil

Thanks for the positive feedback and sticky by our side, even during the cash out delays. I have received a ton of PMs, so I will be going through these and expediting them.

Is there any conisderation being given to improving the top 2-3 VIP tiers? So I like have a resaon to chase them?

[ZeckoRiver]

200 dollar freerolls are great. I wish the tier freeroll weekly tournaments would get a boost in freeroll money. Earth tier for instance is only a 100 dollars freeroll. Should be more freeroll dollars for tier freerolls then for players who don't contribute rakeback through deposits. Would be nice to see the weekly tier freerolls get a boost for the loyal player . Thanks hope you consider.

[jbecks]

Originally Posted by Barton

Looks like everything is back to normal except UMW. Same thing happened last time they had processor issues. All others went back to a day or two but UMW stayed at 2 weeks for quite a while longer.

I requested a withdrawal using UseMyWallet on Sunday, and I'm still waiting. I don't know if withdrawals to other ewallets are back to normal or not.