Originally Posted by SimonAnderson
my account is frozen for a week now.
After 5 days I recieved an email asking me to send back the documents attached, but no documents were attached - unprofessional.
Since then I cant play on Carbon anymore and reading this thread it seems like this won't change to soon. I will created an account with blackchip-poker to be able to continue playing.
I hope my money is save while you playing browsergames!
Please post up your player ID and I will take a look.
If your account has been closed, which it seems like it has, you will not be able to play anywhere on the network until you resolve the issue first.