Originally Posted by mini bomber
Hey Ryan, are you supposed to receive a verification e-mail or anything after submitting your documents? It's been a few days and sometimes China's internet is pretty buggy - don't want to send the same docs twice.
Hi, if the total size of your attached files exceeded 2MB, the email was more than likely not received.
I suggest you upload the files yourself, via your player admin page.
Once you have uploaded the files there, then support can review them and verify your account.