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CarbonPoker & Aced Sponsored Support forum for Merge Gaming Flagship Brand CarbonPoker.ag and Aced.com

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Old 07-26-2012, 05:08 PM   #301
Official CarbonPoker Site Representative
 
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Join Date: Nov 2011
Posts: 7,166
Re: ID Verification Assistance
Quote:
Originally Posted by nickt1292 View Post
Can you take a look at my account, GodsGift99

Thanks a lot
Quote:
Originally Posted by regdonk View Post
Hey Ryan, I just uploaded 3 documents, form, cc photo, drivers license.


Carbon UserID: regdonk

Can you followup on this one for me?

Thanks!
Quote:
Originally Posted by ruimdg View Post
im getting troubles getting my account veryfied my username on carbon is ruimdg
Quote:
Originally Posted by trubbluffer View Post
Just sent in my additional documents to be verified. Username is JTrubPRO . I would appreciate if you could help. Thanks.
Quote:
Originally Posted by winflips View Post
Expedited Verification for: iorange
All sent for review.

Ryan
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Old 07-26-2012, 06:40 PM   #302
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Posts: 7,166
Re: ID Verification Assistance
Here are the replies I got:

Quote:
· GodsGift99 – Account successfully verified

· regdonk – Not verified. Missing VISA 8527 copies and verification form

· ruimdg – Account successfully verified

· JTrubPRO – No documents uploaded so far

· iorange – No Carbon Poker account found
Ryan
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Old 07-26-2012, 07:30 PM   #303
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Re: ID Verification Assistance
JTrubPRO - I sent them in to support email since when I uploaded them from the client twice, both went unreceived. Support team said they forwarded the info to the appropriate department. Can you check out please Ryan?
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Old 07-26-2012, 08:11 PM   #304
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Re: ID Verification Assistance
Quote:
Originally Posted by CarbonRyan View Post
Here are the replies I got:

regdonk – Not verified. Missing VISA 8527 copies and verification form

Ryan, I just uploaded cc photo and verification form for VISA 8527, can you have them verify now?

Thanks!
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Old 07-27-2012, 10:36 AM   #305
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Re: ID Verification Assistance
Good Day Ryan,

I'm looking for verification assistance for:

wagerdna
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Old 07-29-2012, 06:36 PM   #306
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Location: Memphis, TN
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Re: ID Verification Assistance
Hey guys, if I don't have a scanner can I take a picture of my driver's license and the filled out verification form, and e-mail it to support? Is there a specific e-mail address for this? I will make sure each photo is under 2MB. Thanks for you help!
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Old 07-29-2012, 11:34 PM   #307
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Re: ID Verification Assistance
The general support email is support at carbonpoker dot ag.
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Old 07-29-2012, 11:45 PM   #308
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Re: ID Verification Assistance
Quote:
Originally Posted by Online Veteran View Post
Hey guys, if I don't have a scanner can I take a picture of my driver's license and the filled out verification form, and e-mail it to support? Is there a specific e-mail address for this? I will make sure each photo is under 2MB. Thanks for you help!
Yes, you can take a photo of them. You don't need to email it. In your player admin, click on verifications and account verifications. There'll be places to upload them there.
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Old 07-30-2012, 01:00 AM   #309
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Re: ID Verification Assistance
Quote:
Originally Posted by madcatz1999 View Post
Yes, you can take a photo of them. You don't need to email it. In your player admin, click on verifications and account verifications. There'll be places to upload them there.
Thanks madcatz!

Ryan
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Old 07-30-2012, 02:14 PM   #310
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Re: ID Verification Assistance
Quote:
Originally Posted by madcatz1999 View Post
Yes, you can take a photo of them. You don't need to email it. In your player admin, click on verifications and account verifications. There'll be places to upload them there.
Thanks for the reply. Will I be able to upload both of the photos at once, or will I have to submit them one at a time using this method?
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Old 07-30-2012, 04:32 PM   #311
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Re: ID Verification Assistance
Evening

Looking for verification assistance: Djevlen

cheers
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Old 07-30-2012, 05:19 PM   #312
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Re: ID Verification Assistance
Quote:
Originally Posted by Djevelen View Post
Evening

Looking for verification assistance: Djevlen

cheers
Your account is now verified.

Ryan
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Old 07-30-2012, 05:31 PM   #313
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Re: ID Verification Assistance
cheers, that was really fast.
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Old 07-30-2012, 06:01 PM   #314
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Re: ID Verification Assistance
Quote:
Originally Posted by Djevelen View Post
cheers, that was really fast.
No worries, glad to help.

Ryan
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Old 08-01-2012, 07:26 AM   #315
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Re: ID Verification Assistance
Where do you get the verification form?
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