Holdem Manager & Poker Tracker / Merge Client Compatibility Thread

[Phil9980]

i got the hud to display.. but it only works on one table at a time.... i tried to look on website but it says nothing about how to correct this issue...

when i use table finder it shows up on whichever table i select but then disapears from any other ones..

(playing a cash table and tournament)

[madcatz1999]

PT Beta 3.13.7 is live. Seems to work perfectly (HUD and histories) for sit'n'goes. Windows 7 x64

[slagathor]

Everything seems to work fine on Poker Tracker 4 beta except that the totals for how much I win are so off. It says I've lost like 100 dollars and everyones win totals are off at my tables. How can I fix my graph?

[madcatz1999]

Do you have the latest update? 4.01.21? Doubt you're going to be able to retroactively fix buggy hands that were played before merge and PT updated, if that's what you mean.

[nicname]

update works fine for cash games on pt3

[PokerPoopy]

Originally Posted by fozzy71

You will generally get quicker response if you post in our HM2 Support thread as we have multiple people watching that thread but I think I am the only one from our team aware of this thread and monitoring it regularly - http://forumserver.twoplustwo.com/16...-support-1535/

We posted build #6948 which should eliminate the need to use the Table Finder but there are still some bugs with the preferred seating at 6max tables - http://www.holdemmanager.com/Downloa...AutoUpdate.exe

Thank you fozzy, wasn't aware of this thread.

Much appreciated

[Jonas_G]

Originally Posted by nicname

update works fine for cash games on pt3

I still get some errors and winnings are not accurate.3.13.7 BETA

[fozzy71]

Originally Posted by Phil9980

i got the hud to display.. but it only works on one table at a time.... i tried to look on website but it says nothing about how to correct this issue...

when i use table finder it shows up on whichever table i select but then disapears from any other ones..

(playing a cash table and tournament)

Make sure you have the 6971 build I linked to - http://www.holdemmanager.com/Downloa...AutoUpdate.exe

Try setting the HUD Options > Config Properties > General Settings > [x] Always on top


If you continue to have problems, we will want to take a look at your settings files to test them and see if we can find the cause of your problems:

Please attach your holdemmanager.config file from C:\Users\YourName\AppData\Roaming\HoldemManager. If your Windows is hiding known file extensions the file will simply be called 'holdemmanager'.

Please attach your prefs.xml file from C:\Users\YourName\AppData\Roaming\HoldemManager\Co nfig. If your Windows is hiding known file extensions the file will simply be called 'prefs'.

Please zip and email the files, with a link to this thread and your forum name, to hm2support@holdemmanager.com

If we can't solve the problems after testing your files we will msot likely reply to you and ask you for your timezone/availability so we can schedule a remote support session to help you personally.

Originally Posted by PokerPoopy

Thank you fozzy, wasn't aware of this thread.

Much appreciated

Now worries. FYI we now have a newer build 6971 available with a few more fixes - http://www.holdemmanager.com/Downloa...AutoUpdate.exe

There is still a small bug with the 6max seating preferences in HM2 not exactly matching the positions in the Merge client but you just need to adjust the HM2 HUD Options > Seating Preferences a few spaces to the left or right of what you think they should be to get them to align properly. We should have this bug resolved before we make our next official HM2 release some time next week.

[bbigg48]

My PT3 is importing hands but I still dont have a HUD? Any ideas?

[madcatz1999]

Originally Posted by bbigg48

My PT3 is importing hands but I still dont have a HUD? Any ideas?

What version are you using? Mine works fine in 3.13.7 Beta.

[bbigg48]

Originally Posted by madcatz1999

What version are you using? Mine works fine in 3.13.7 Beta.

Im on 3.13.06 I will try an update. thx.

[madcatz1999]

Yeah, 3.13.6 just got the basic Merge compatibility running. Most of the stuff didn't really work well until 3.13.7.

[CarbonRyan]

Sounds like things are finally working with the HUD using the latest update?


Ryan

[bbigg48]

Ok, I have my HUD now but it only shows stats for 4 players. I also do not see the PT symbol on the table where I can adjust things. Anyone else have this issue?

[madcatz1999]

Yeah, that happens to me on some tables. But it happened on the old client, too (although it does seem to be happening more now -- like 1 out of every 4 or 5 tables). The PT symbol isn't where it's supposed to be, and all of the HUD elements are out of place. Not sure what causes it.