Holdem Manager & Poker Tracker / Merge Client Compatibility Thread - Carbon Poker

**CarbonRyan** · 06-06-2012, 02:13 PM

Going forward, any questions pertaining to HEM, can be directed here: http://forumserver.twoplustwo.com/16...-support-1535/

thegroupie · 06-06-2012, 05:11 PM

Can you also make sure to get in contact with Steve McLeod at Poker Copilot (this is a popular HUD for Mac)? He has posted in one of the threads already, also saying that the main issue is that hand histories are not being saved to the user's computer in the new software.

**CarbonRyan** · 06-06-2012, 07:27 PM

Quote:

Originally Posted by thegroupie

Can you also make sure to get in contact with Steve McLeod at Poker Copilot (this is a popular HUD for Mac)? He has posted in one of the threads already, also saying that the main issue is that hand histories are not being saved to the user's computer in the new software.

I don't see his posts, but have him email us at viphost (at) carbonpoker.ag and I will see what I can do to help him out.

Ryan

**CarbonChris** · 06-06-2012, 08:41 PM

****Update****

The issue involving 3rd party HUDs and the tournament hand histories will be top priority after the server delay/lag issues are resolved.

kReATivE · 06-07-2012, 01:43 PM

Anyone able to get this up and running after the PT3 beta update? If so, can anyone tell me how to get it up and running? I haven't been able to figure it out!

nyrugby · 06-07-2012, 02:13 PM

Quote:

Originally Posted by kReATivE

Anyone able to get this up and running after the PT3 beta update? If so, can anyone tell me how to get it up and running? I haven't been able to figure it out!

Just ran the update to PT3 from here https://www.pokertracker.com/products/PT3/download.php

Restarted the poker client and it operated like normal

kReATivE · 06-07-2012, 02:23 PM

Quote:

Originally Posted by nyrugby

Just ran the update to PT3 from here https://www.pokertracker.com/products/PT3/download.php

Restarted the poker client and it operated like normal

I downloaded it too. Are you on a PC or a Mac?

WhyNot23 · 06-07-2012, 02:26 PM

Hand histories aren't even being saved to my mac, so pt3 has no chance of even being able to import any hands.

Is this an issue everyone on macs are having? I only know for sure of one other person who's on a mac and he doesn't have any hh files being saved, but i'm assuming it's a mac wide issue.

kReATivE · 06-07-2012, 02:28 PM

Quote:

Originally Posted by WhyNot23

Hand histories aren't even being saved to my mac, so pt3 has no chance of even being able to import any hands.

Is this an issue everyone on macs are having? I only know for sure of one other person who's on a mac and he doesn't have any hh files being saved, but i'm assuming it's a mac wide issue.

Ok, good to know that is what is going on. I'm on a Mac as well and it doesn't appear that HH's are being save either. Guess we're at a disadvantage for the time being until this issue can be addressed.

fozzy71 · 06-07-2012, 02:28 PM

Quote:

Originally Posted by kReATivE

Anyone able to get this up and running after the PT3 beta update? If so, can anyone tell me how to get it up and running? I haven't been able to figure it out!

Quote:

Originally Posted by WhyNot23

Hand histories aren't even being saved to my mac, so pt3 has no chance of even being able to import any hands.

Is this an issue everyone on macs are having? I only know for sure of one other person who's on a mac and he doesn't have any hh files being saved, but i'm assuming it's a mac wide issue.

I am not sure if the PT3/4 guys are aware of this thread so you should probably ask your questions in the PT3 support thread - http://forumserver.twoplustwo.com/16...-trial-115744/