Originally Posted by Ghuber36
I sent a email to raketherake to get set up for rakeback and they told me that Carbon sent them a email saying that I was tagged to someone else. I downloaded the software from Carbon Poker website. I should not have anything tagged to it. I made my first deposit on the 5th of June. My name on carbon is ghuber36. Can you tell me what I can do to get set up correctly? Thanks
Yeah, you must have still had some tracking cookies or something on your PC when you downloaded the client, which tagged you to an affiliate.
You will just need to contact support and they should be able to help you out.