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| CarbonPoker & Aced Sponsored Support forum for Merge Gaming Flagship Brand CarbonPoker.ag and Aced.com |
07-31-2012, 04:20 PM
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#91
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old hand
Join Date: Mar 2010
Posts: 1,986
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Re: Upcoming Ether + Concierge Service
I more than agree. I'm an adult, thanks ;-) always acting like one when this game brings the worst out of me is a different thing. Bad beats, seeing bad plays be REWARDED is what usually angers me indeed.
Playing on a new site now, where i contacted support myself to disable my chat function altogether.. for the best, for everyone, even myself and the game, because i'll often educate bad players while i'm ranting
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07-31-2012, 04:49 PM
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#92
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Minbet Millionaire
Join Date: May 2005
Location: Un-official Internet Poker Support
Posts: 4,326
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Re: Upcoming Ether + Concierge Service
Quote:
Originally Posted by Mccormick
I more than agree. I'm an adult, thanks ;-) always acting like one when this game brings the worst out of me is a different thing. Bad beats, seeing bad plays be REWARDED is what usually angers me indeed.
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You should be happy when people make "bad plays" against you. That's where your money comes from.
Quote:
Originally Posted by Mccormick
Playing on a new site now, where i contacted support myself to disable my chat function altogether.. for the best, for everyone, even myself and the game, because i'll often educate bad players while i'm ranting 
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Lucky them!
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Kahn
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07-31-2012, 06:22 PM
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#93
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old hand
Join Date: Mar 2010
Posts: 1,986
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Re: Upcoming Ether + Concierge Service
Quote:
Originally Posted by kahntrutahn
You should be happy when people make "bad plays" against you.
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Completely true. Still, i can't help doing it.
Quote:
Originally Posted by kahntrutahn
That's where your money comes from.
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Hehe, yeah, on the other site it is indeed where my money is coming from now, aswell as better Rakeback  Too bad that on Merge instead, the money from their bad plays is all going to Merge/Carbon instead, and not to me due to insane LHE rake.
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08-01-2012, 02:49 AM
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#94
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enthusiast
Join Date: Jun 2012
Posts: 81
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Re: CarbonPoker.ag VIP Program Thread
Quote:
Originally Posted by kahntrutahn
Holy crap really? I had so many of them I guess I didn't notice. I also thought this only related to the lifetime VIP programs on Merge, and not the monthly....
My apologies
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Kahn
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You just don't play enough. Logging into your account once every 6 months isn't going to cut it.
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08-01-2012, 09:56 AM
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#95
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centurion
Join Date: May 2012
Posts: 126
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Re: CarbonPoker.ag VIP Program Thread
my vip points have disappeared over night, had like 3000 of them or so, i know i can't use them for cash exchange, but was going to use them for a tourney entry? I switched to Rack back earlier in the month of july, but i was told i don't lose these points, just can't use them for cash?
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08-01-2012, 11:49 AM
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#96
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journeyman
Join Date: Jun 2012
Posts: 216
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Re: CarbonPoker.ag VIP Program Thread
Quote:
Originally Posted by Rambo911
my vip points have disappeared over night, had like 3000 of them or so, i know i can't use them for cash exchange, but was going to use them for a tourney entry? I switched to Rack back earlier in the month of july, but i was told i don't lose these points, just can't use them for cash?
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I am fairly certain that your VIP points will all be depleted if you switch to RB from the VIP program. It was discussed somewhere in the "Rakeback is Back" thread.
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08-01-2012, 12:16 PM
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#97
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Official CarbonPoker Site Representative
Join Date: Mar 2011
Posts: 3,154
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Re: CarbonPoker.ag VIP Program Thread
Quote:
Originally Posted by Rambo911
my vip points have disappeared over night, had like 3000 of them or so, i know i can't use them for cash exchange, but was going to use them for a tourney entry? I switched to Rack back earlier in the month of july, but i was told i don't lose these points, just can't use them for cash?
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I don't believe you lost these points because of switching to RB. Can you post your screen name please, and I'll have a look for you? Thanks.
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08-01-2012, 12:17 PM
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#98
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Official CarbonPoker Site Representative
Join Date: Nov 2011
Posts: 7,168
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Re: CarbonPoker.ag VIP Program Thread
Quote:
Originally Posted by Rambo911
my vip points have disappeared over night, had like 3000 of them or so, i know i can't use them for cash exchange, but was going to use them for a tourney entry? I switched to Rack back earlier in the month of july, but i was told i don't lose these points, just can't use them for cash?
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Hi,
Whats your player ID?
It could just be a display issue. I will take a look on our back end and see whats up.
Ryan
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08-01-2012, 12:54 PM
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#99
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centurion
Join Date: May 2012
Posts: 126
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Re: CarbonPoker.ag VIP Program Thread
sure thing,
schrambow1
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08-01-2012, 12:54 PM
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#100
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Official CarbonPoker Site Representative
Join Date: Nov 2011
Posts: 7,168
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Re: CarbonPoker.ag VIP Program Thread
Hi all,
Due to the downtime from Merge last night, the VIP Program promotions like (VIP Cash Rebates, VIP Tier update, etc) have been delayed.
We are in the process of running the script as we speak. Payments will be made in few hours.
Thanks for your patience as always.
Ryan
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08-01-2012, 03:19 PM
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#101
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grinder
Join Date: Aug 2009
Posts: 572
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Re: CarbonPoker.ag VIP Program Thread
Quote:
Originally Posted by Myx
I am fairly certain that your VIP points will all be depleted if you switch to RB from the VIP program. It was discussed somewhere in the "Rakeback is Back" thread.
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This is true for going the other way -- from rakeback to VIP. Don't think it's the case for VIP to rakeback.
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08-01-2012, 04:20 PM
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#102
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Official CarbonPoker Site Representative
Join Date: Mar 2011
Posts: 3,154
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Re: CarbonPoker.ag VIP Program Thread
Quote:
Originally Posted by Rambo911
sure thing,
schrambow1
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I'm showing your account still has a VIP point balance of 3,070. None were taken away at any point. Not sure what would have caused you to see something other than that. Perhaps cause it's the first of the month, you saw 'VIP Points Earned This Month:0". That's my only guess.
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08-01-2012, 04:41 PM
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#103
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veteran
Join Date: Dec 2004
Posts: 2,382
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Re: CarbonPoker.ag VIP Program Thread
I am experiencing the same issue. My VIP Point balance reads zero, and the thermometer for remaining points to reach Royalty+ has been reset.
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08-01-2012, 06:05 PM
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#104
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centurion
Join Date: May 2012
Posts: 126
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Re: CarbonPoker.ag VIP Program Thread
yes, the web based page is different this month, don't show my lifetime vip points, nor the current ones,
if i go on through the game, i can see a different screen showing the points, however, when i try and log on through the web page, or the dash board screen, then this information is not there.
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08-02-2012, 01:35 AM
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#105
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High Troller
Join Date: Sep 2007
Location: Level 10 Troll
Posts: 6,961
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Re: CarbonPoker.ag VIP Program Thread
same VIP point at 0
I should be at ~850 this month
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