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Old 02-19-2012, 05:48 PM   #1
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RESOLVED: PDC pot not paid?

I was playing a PL Omaha h/L8 low limit game at PDC.
I was all in with two other players.

Hand history confirms that I had the best low hand and tied for the high hand but I received none of the pot and was asked to rebuy.

In the hand history for the next hands, my balance reflects that i got paid but I didn't. I was removed from the table due to inactivity while staring at the hand history trying to find out where I was wrong.

I emailed support but have yet to hear anything.
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Old 02-19-2012, 05:58 PM   #2
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Re: PDC pot not paid?

post the hand, or screenshot
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Old 02-19-2012, 06:18 PM   #3
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Re: PDC pot not paid?

Board: 3558A

Me: 46AK

Other: 73j7

Other 92AK


I'll try posting screenshot again but image shack is giving me problems.

Last edited by mryuck; 02-19-2012 at 06:29 PM.
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Old 02-19-2012, 06:31 PM   #4
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Re: PDC pot not paid?

OK here are the screenshots.



The next hand is this?


Last edited by mryuck; 02-19-2012 at 06:50 PM.
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Old 02-19-2012, 07:00 PM   #5
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Re: PDC pot not paid?

Quote:
Originally Posted by mryuck View Post
I was playing a PL Omaha h/L8 low limit game at PDC.
I was all in with two other players.

Hand history confirms that I had the best low hand and tied for the high hand but I received none of the pot and was asked to rebuy.

In the hand history for the next hands, my balance reflects that i got paid but I didn't. I was removed from the table due to inactivity while staring at the hand history trying to find out where I was wrong.

I emailed support but have yet to hear anything.
Hi,

Post up your player ID and I will gladly take a look.

Ryan
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Old 02-19-2012, 07:03 PM   #6
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Re: PDC pot not paid?

My id is mryuck
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Old 02-19-2012, 08:16 PM   #7
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Re: PDC pot not paid?

Quote:
Originally Posted by mryuck View Post
My id is mryuck
Hi,

I took a look at the HH, and I can see that you did end up winning your share.

Here are the end details from the hand:

$0.56 Returned to ********** from Pot 3
mryuck Wins $0.01 from Pot 2 with : 6-5-4-3-A
mryuck Wins $0.01 from Pot 2 with : Two Pair, Aces and Fives
********** Wins $0.00 from Pot 2 with : Two Pair, Aces and Fives
mryuck Wins $1.77 from Pot 1 with : 6-5-4-3-A
mryuck Wins $0.89 from Pot 1 with : Two Pair, Aces and Fives
********** Wins $0.89 from Pot 1 with : Two Pair, Aces and Fives

I hope that helps.

Let me know if you still have concerns.

Ryan
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Old 02-19-2012, 08:26 PM   #8
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Re: PDC pot not paid?

yeah, I see the same in the hand history but that didn't happen.

Check out the screenshots I posted.
The second screenshot is the very next hand but I can't see any cards, even my own. Because I wasn't dealt any.
Also no small blind was posted by anyone on the next hand.(would have been my position)

I sat there for a while, looking at hand history, until I was removed due to inactivity.

I know its cheap money but something went wrong.

Last edited by mryuck; 02-19-2012 at 08:35 PM.
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Old 02-19-2012, 09:06 PM   #9
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Re: PDC pot not paid?

Actually I was just looking at the ledger and it shows my balance increase after "leaving" the table.

Was I credited the pot after I was removed from the table?
I would much rather have had it while I was there.

Something still went wrong.
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Old 02-19-2012, 09:23 PM   #10
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Re: PDC pot not paid?

Quote:
Originally Posted by mryuck View Post
yeah, I see the same in the hand history but that didn't happen.

Check out the screenshots I posted.
The second screenshot is the very next hand but I can't see any cards, even my own. Because I wasn't dealt any.
Also no small blind was posted by anyone on the next hand.(would have been my position)

I sat there for a while, looking at hand history, until I was removed due to inactivity.

I know its cheap money but something went wrong.
The hand history for the very next hand shows you as sitting out. It also shows that you posted the dead small blind.

I assume there was a connection problem that led to your issue.

Quote:
Originally Posted by mryuck View Post
Actually I was just looking at the ledger and it shows my balance increase after "leaving" the table.

Was I credited the pot after I was removed from the table?
I would much rather have had it while I was there.

Something still went wrong.
As above, it was more than likely a connection blip that caused these issues.

It seems that all the correct funds were appropriately distributed.

Ryan
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