CarbonPoker.ag Software/Bugs Support Thread

[Burdzthewurd]

I can log on, but whenever I open a table and try to buyin, the software freezes on me. Never seen this happen before, and it's been doing it the last 20 minutes. Every other poker program/internet program works fine for me.

[Necuinecu]

I just ended 5 hour session on Carbon without single crash/disconnect or anything similar.

[toocrispy]

+1. I get an error message after playing for like 5 min and it crashes. Id appreciate a fix asap

[ItsNotLupus]

I sometimes get a Java runtime error and everything closes but can always restart the software without timing out on any table.

[thermalbad]

same here, somebody found a solution for this problem?

[Beermantm]

crashing all the time. Kind of sucks.

[Stackedu]

This started happening to me last night everytime i got a seat from being on the waiting list.

[CarbonChris]

Any questions or issues with software can be posted here. Posts in this thread will be reviewed for future improvements. Applies for both PCs and Macs.

[RikaKazak]

I always use mini mode. And sometimes when I shrink a table it "spazzes out" and will freeze up and look all distorted. I'll try to take a screen shot next time it happens, but it's happening 2-3 times a week.

[CarbonChris]

Originally Posted by RikaKazak

I always use mini mode. And sometimes when I shrink a table it "spazzes out" and will freeze up and look all distorted. I'll try to take a screen shot next time it happens, but it's happening 2-3 times a week.

That seems a bit strange. Can you please email me (chris [a t] carbonpoker . a g) a screenshot and detail the exact issue next time this occurs?

1. What version are of the software are you using? Mac or PC
2. What size game windows you are using (default/smaller/larger/minimode)?
3. What resolution are you using (1280x1024, 1200x900, 1600x1200 etc)?

Anything details you can provide me will give us a better idea to located the exact issue.

Thanks for your cooperation in this matter.

[djo]

timebank is flawed:
1) you start with zero in ring games.
2) you can't use it unless you are bet into.

[ktcbs21]

I won a $33 satellite ticket from the $200 freeroll and still haven't found anywhere to use it. There are no $33 satellites and it won't let me use if for MTTs or SNGs either. Any suggestions?

[CarbonChris]

Originally Posted by djo

timebank is flawed:
1) you start with zero in ring games.
2) you can't use it unless you are bet into.

Interesting observation djo. I'm going to see how they intended this to work and see if we can get this changed. Please keep posted.

[CarbonChris]

Originally Posted by ktcbs21

I won a $33 satellite ticket from the $200 freeroll and still haven't found anywhere to use it. There are no $33 satellites and it won't let me use if for MTTs or SNGs either. Any suggestions?

The $33 entry coupon ($33 value) is valid for entry into any $33 guaranteed tournament.

Here is the full list:
$33 Satellite is used by $2,000 Guaranteed Deepstack Turbo Freezeout , scheduled to run daily at 22:15:00.

$33 Satellite is used by $6,500 Guaranteed Freezeout, scheduled to run every Monday at 19:15:00.

$33 Satellite is used by $6,500 Guaranteed Freezeout, scheduled to run every Tuesday at 19:15:00.

$33 Satellite is used by $6,000 Guaranteed Freezeout, scheduled to run every Saturday at 19:15:00.

$33 Satellite is used by $6,500 Guaranteed Freezeout, scheduled to run every Thursday at 19:15:00.

$33 Satellite is used by $6,500 Guaranteed Freezeout, scheduled to run every Friday at 19:15:00.

$33 Satellite is used by $9,000 Guaranteed - Rebuys / Addon, scheduled to run every Saturday at 21:00:00.

$33 Satellite is used by $2,500 Guaranteed - 3 Rebuys / 1 Addon, scheduled to run every Tuesday at 04:00:00.

$33 Satellite is used by $2,500 Guaranteed - 3 Rebuys / 1 Addon, scheduled to run every Wednesday at 04:00:00.

$33 Satellite is used by $2,500 Guaranteed - 3 Rebuys / 1 Addon, scheduled to run every Thursday at 04:00:00.

$33 Satellite is used by $2,500 Guaranteed - 3 Rebuys / 1 Addon, scheduled to run every Friday at 04:00:00.

$33 Satellite is used by $2,500 Guaranteed - 3 Rebuys / 1 Addon, scheduled to run every Saturday at 04:00:00.

$33 Satellite is used by $2,500 Guaranteed - 3 Rebuys / 1 Addon, scheduled to run every Monday at 04:00:00.

$33 Satellite is used by $10,000 Saturday Guaranteed - 1 Rebuy / 1 Addon, scheduled to run every Saturday at 13:00:00.

$33 Satellite is used by $25,000 Guaranteed - 2 Rebuys / 1 Addon, scheduled to run every Sunday at 15:00:00.

$33 Satellite is used by $10,000 Guaranteed - Rebuys / Addon, scheduled to run every Friday at 21:00:00.

$33 Satellite is used by $10,000 Guaranteed - Rebuys / Addon, scheduled to run every Tuesday at 21:00:00.

$33 Satellite is used by $10,000 Guaranteed - Rebuys / Addon, scheduled to run every Wednesday at 21:00:00.

$33 Satellite is used by $10,000 Guaranteed - Rebuys / Addon, scheduled to run every Thursday at 21:00:00.

$33 Satellite is used by $6,500 Guaranteed Freezeout, scheduled to run every Wednesday at 19:15:00.

$33 Satellite is used by $10,000 Guaranteed - Rebuys / Addon, scheduled to run every Monday at 21:00:00.

$33 Satellite is used by $3,000 Guaranteed - 3 Rebuys / 1 Addon, scheduled to run every Sunday at 04:00:00.

$33 Satellite is used by $10,000 Guaranteed - Rebuys / Addon, scheduled to run every Sunday at 21:00:00.

Good luck!

[djo]

Originally Posted by CarbonChris

Interesting observation djo. I'm going to see how they intended this to work and see if we can get this changed. Please keep posted.

thanks chris, i've reported this a couple of times during the last 15 months. atil has sent he has passed this on but nothing has happened.
on all major sites you start with some kind of timebank and you can also use your timebank when contemplating whether to check or to bet.