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Old 02-19-2012, 03:34 PM   #1
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Bonus and VIP rakeback question

I have 2 bonuses. First time depositor and YPC promotional bankroll. I only got 1 of the bonuses last night when I reached 750 points. The first time I got both credited to me. Is only one bonus allowed?

And also, last night I did not receive any rakeback for my VIP status from what I have seen.

Neither are a very big deal to me. Just would like to know the policies and what could have occurred with the VIP rakeback last night. I would like it since I did some super big Omaha gambling haha.
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Old 02-19-2012, 06:58 PM   #2
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Re: Bonus and VIP rakeback question

Quote:
Originally Posted by Paul D View Post
I have 2 bonuses. First time depositor and YPC promotional bankroll. I only got 1 of the bonuses last night when I reached 750 points. The first time I got both credited to me. Is only one bonus allowed?

And also, last night I did not receive any rakeback for my VIP status from what I have seen.

Neither are a very big deal to me. Just would like to know the policies and what could have occurred with the VIP rakeback last night. I would like it since I did some super big Omaha gambling haha.
Seems strange for sure.

Feel free to PM me with your player ID, and I will take a look at your account.

Ryan
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Old 02-19-2012, 07:22 PM   #3
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Re: Bonus and VIP rakeback question

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Originally Posted by CarbonRyan View Post
Seems strange for sure.

Feel free to PM me with your player ID, and I will take a look at your account.

Ryan
Ok. I think this has been resolved. I guess I did get rakeback according to my account. Which I guess I overlooked or it appeared later. I just never received a pop up for it. And the other issue is I guess my bonuses are on different rotations since they were deposited at different times. Sorry for your time.
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Old 02-19-2012, 07:51 PM   #4
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Re: Bonus and VIP rakeback question

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Originally Posted by Paul D View Post
Ok. I think this has been resolved. I guess I did get rakeback according to my account. Which I guess I overlooked or it appeared later. I just never received a pop up for it. And the other issue is I guess my bonuses are on different rotations since they were deposited at different times. Sorry for your time.
No bother at all; I'm just glad that everything is sorted out.

Let me know if there are any more issues.

Ryan
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