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MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

04-17-2018 , 06:03 AM
my favorite part of playing here was how easy it was to make new friends
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-17-2018 , 12:06 PM
Quote:
Originally Posted by fishmeout
Playing in a game last night when this hand happens:

UTG, UTG+1 limp, I raise, SB, BB, and both limpers call. Flop comes out, SB leads and it folds to me. With maybe 2-3 seconds of hesitation, I am grabbing chips to put in a raise but when I look up the board has been mucked and the pot is already being shipped to SB. Flop was easy to remember and stub was still in tact, but the folded cards and flop had been mixed together.

What is the standard procedure for this at MGM?

Spoiler:
The floor that came over, without even allowing me to say anything, ruled that the pot be chopped between me and the SB and immediately walked away. Pretty dissatisfied with the ruling, his refusal to even listen to me, and the inattentiveness of the dealer who cost me quite a bit of money. The dealer said that he didn't see my cards, which is fair because I have big hands. I keep my cards capped with a chip in front of my chipstack in every single pot I play and was shuffling chips with my left hand while sitting in the 10 seat, so it could obstruct his view of my cards, but I was the preflop aggressor so it is pretty obvious the dealer was just in robot mode. Also, I am admittedly not aggressive enough when it comes to face-to-face confrontation and didn't want to spoil the mood of a good table by arguing with the floor, but consistency in rulings is tantamount to running a fair game and I felt pretty robbed after the hand. I asked both another floor and several dealers who all told me that the board should be retrieved as long as it could be easily found and identified/confirmed by the table and the hand should be played out as normal.
Will investigate and get back to you. 99.9% of the time, chopping a pot is not the right decision. As far a standard procedure goes, there are a lot of "it depends" answers. The level of certainty on the muck/stub/folded cards, the timing, any verbalizations, etc...
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-17-2018 , 03:02 PM
Is the room wifi broken or is it working correctly? It seems to work for about 5 minutes and than cut off and on, extremely annoying
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-17-2018 , 03:49 PM
Working fine AFAIK.... will find out from IT if there are issues.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-17-2018 , 07:25 PM
Quote:
Originally Posted by OvertlySexual
If the new room doesn't have proper space for floor to answer phone calls, it would be unforgivable. And please allow call-ins. It's long overdue.
callins are not a positive feature though
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-17-2018 , 08:00 PM
I'm thankful for all the great friendships and memories I have had here these past few months. I've grinded LA, Miami and Vegas and you guys have been the best. From the strategy talk, to "Thirsty Thursdays" barking at cuties in downtown with the poker squad, I'll never forget you all.. gl for the rest of the year lfg!
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-17-2018 , 08:02 PM
Quote:
Originally Posted by sai1b0ats
callins are not a positive feature though


I can only imagine how long the 1-3 list would be with call ins.


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MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-18-2018 , 12:16 PM
Quote:
Originally Posted by sai1b0ats
callins are not a positive feature though
allow sign ups from bravo app, like a competitor does?
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-18-2018 , 01:50 PM
Quote:
Originally Posted by AA Suited
allow sign ups from bravo app, like a competitor does?
A feature that includes notifications when you are up would be a positive.

A feature that allows people with access or in the know to be called sooner than people who do not have this access, is not a positive. The total wait time does not change, those who couldn't or didn't use the feature just wait longer.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-18-2018 , 02:09 PM
Quote:
Originally Posted by sai1b0ats
A feature that includes notifications when you are up would be a positive.



A feature that allows people with access or in the know to be called sooner than people who do not have this access, is not a positive. The total wait time does not change, those who couldn't or didn't use the feature just wait longer.


I wouldn’t mind the wait times at all if there was a way to be notified when you are about to be called. If I arrived at the Poker room and there was an hour wait I would feel a lot better knowing I have time to go grab food or indulge in a little blackjack without having to worry about getting called while I was away. Wait times are only annoying when I feel obligated to sit at the bacarrat tables because of the fear of getting skipped over.


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04-18-2018 , 06:21 PM
If the new room does in fact have significantly more tables, call-ins seem unnecessary. It'd just tie up a floor person all night because the phone would be ringing off the hook.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-19-2018 , 06:54 PM
Quote:
Originally Posted by sai1b0ats
A feature that includes notifications when you are up would be a positive.

A feature that allows people with access or in the know to be called sooner than people who do not have this access, is not a positive. The total wait time does not change, those who couldn't or didn't use the feature just wait longer.
The use of the wait time does change. Without callins you re waiting aimlessly, with callins you spend your time doing what you would be doing anyway like driving.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-19-2018 , 06:57 PM
Quote:
Originally Posted by Mr Sandbag
If the new room does in fact have significantly more tables, call-ins seem unnecessary. It'd just tie up a floor person all night because the phone would be ringing off the hook.
This is something that's working without it being a big deal at Maryland Live, so I don't understand the reaction. It's not even an untested concept for people in the area that would require people to imagine something they haven't seen fleshed out.

Has anyone gone to Live and found himself complaining that they shouldn't be accepting call-ins?
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-19-2018 , 09:35 PM
Quote:
Originally Posted by OvertlySexual
The use of the wait time does change. Without callins you re waiting aimlessly, with callins you spend your time doing what you would be doing anyway like driving.
I leave home at 8 arrive at 830. You leave at 815 and arrive at 845. Seats for our game happen to come open at 9 and 930. With no call in system I wait 30 min and you wait 45. If we both use a call in system, I "wait" 30 as I'm driving and I wait 30 on site as before. You "wait" 30 as you are driving and you wait 45 on site as before. If only you use a call in system you wait 15 minutes on site and I wait 60. Surprise, surprise, we wait a total of 75 minutes on site, as how could calling in change the total amount of onsite waiting, when all it does is reorder the waiting list?

It's not a positive feature. Adds work, and benefits regs at the expense of recs.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-19-2018 , 09:37 PM
Quote:
Originally Posted by OvertlySexual
This is something that's working without it being a big deal at Maryland Live, so I don't understand the reaction. It's not even an untested concept for people in the area that would require people to imagine something they haven't seen fleshed out.

Has anyone gone to Live and found himself complaining that they shouldn't be accepting call-ins?
obviously yes
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-19-2018 , 11:29 PM
Quote:
I leave home at 8 arrive at 830. You leave at 815 and arrive at 845. Seats for our game happen to come open at 9 and 930. With no call in system I wait 30 min and you wait 45. If we both use a call in system, I "wait" 30 as I'm driving and I wait 30 on site as before. You "wait" 30 as you are driving and you wait 45 on site as before. If only you use a call in system you wait 15 minutes on site and I wait 60. Surprise, surprise, we wait a total of 75 minutes on site, as how could calling in change the total amount of onsite waiting, when all it does is reorder the waiting list?
I don't think it works that way because the time seats open isn't static, it's dynamic and depends on how many people add their names before you. Your example doesn't take into account that when the room doesn't take call-ins, people add their names on the waiting list in front of you pushing forward the time a seat opens.
Quote:
It's not a positive feature. Adds work, and benefits regs at the expense of recs.
I think the argument that it benefits regs is the strongest, but I would think that the effect is marginal. Most regs tend to come early in the day when there are no or little lines.

As far as implementation requiring work, I was told that one big reason they didn't allow call-ins is because they had limited space on the front podium which couldn't accommodate an extra person fielding the calls.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-20-2018 , 12:58 PM
Quote:
Originally Posted by sai1b0ats
I leave home at 8 arrive at 830. You leave at 815 and arrive at 845. Seats for our game happen to come open at 9 and 930. With no call in system I wait 30 min and you wait 45. If we both use a call in system, I "wait" 30 as I'm driving and I wait 30 on site as before. You "wait" 30 as you are driving and you wait 45 on site as before. If only you use a call in system you wait 15 minutes on site and I wait 60. Surprise, surprise, we wait a total of 75 minutes on site, as how could calling in change the total amount of onsite waiting, when all it does is reorder the waiting list?

It's not a positive feature. Adds work, and benefits regs at the expense of recs.
You think the recs won't figure it out and take advantage of it next time they want to play?

--klez
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-20-2018 , 01:13 PM
Quote:
Originally Posted by klezmaniac
You think the recs won't figure it out and take advantage of it next time they want to play?

--klez
Recs that take advantage of it would be regs by default.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-20-2018 , 01:52 PM
I envision a scenario where you call in and still wait an hour for a seat because 50 people called in before you. And the drunk guy who just won 2k playing blackjack doesn’t try his luck at the poker table because he looks at the list and there are 100 people on the list that called in and he assumes that they are ahead of him.


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MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-20-2018 , 01:53 PM
Won’t the wait lists be massively mitigated with the additional tables? More tables means more recs...
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-20-2018 , 02:30 PM
Quote:
Originally Posted by JohnnyGroomsTD
Recs that take advantage of it would be regs by default.
So a rec is someone who plays how many times per year? Once?

If you want him to become a reg, but the only times he can play are when the room has exorbitantly long lists, how do you get him to frequent the room?

--klez
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-20-2018 , 02:39 PM
If being able to call in to get on the list is beneficial to you, it has to be at the expense of someone else, yes?
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-20-2018 , 02:41 PM
Quote:
Originally Posted by Didace
If being able to call in to get on the list is beneficial to you, it has to be at the expense of someone else, yes?
yes. That distills my point nicely. Waiting for a table is zero-sum.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-20-2018 , 02:53 PM
Honestly I never realized this aversion to having people call in. For the 5-5 game its a lifesaver esp if the game hasnt gotten off the ground yet. So I greatly appreciate it being offered even if its only for some games and hope that this continues.

Just about every room in Vegas offers it for most games and they are - table size - much smaller rooms. So this is not like MGM/JG is learning to split the atom here.

On the table issue, I'd disagree that the new room is going to "massively" mitigate any waitlist issues. The room is only (allegedly) adding 7 tables.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
04-20-2018 , 03:04 PM
Are callins zero sum? I don’t think of them that way.


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