Originally Posted by sao
Um, Frank, where are the details about the hot seat and royal flush promotions? I have read the new flyer. All I see is a paragraph that says that the promotional fee will be used to fund daily tournament prizes. No details about what the prizes are.
Also, do you think Turning Stone might hire someone some day who knows anything about search engines? Why is it that when I type "Turning Stone Poker Room" into Google that the web page for the poker room does not appear on any of the first five pages (and likely not at all)? It should be somewhat embarrassing to the web team that the first result when I do the search is not even a TS site.
Sorry to complain/be critical but this is not looking so great for you guys.
Sometimes when facing certain deadlines, it is important to get general information out to guests in front of specific material we may still be working to improve upon. There are/have been flyers and posters available in the room to tournament guests and anyone else who wanted one that address what the specific promotional prizes are. Those flyers will soon be available on social media once the graphics team and the copywriters feel they are ready for the website and for Bravo. They will also likely change from Month to Month.
As far as the website goes, I like most of our guests, have a shortcut to our webpage on my phone and pc so I don't normally have to Google the room to get there but I do understand the underlying issue. That being said I went in and typed in Turning Stone Poker on Google on my PC and Phone and the TS Main Site came up on the second line. Once there, it was one scroll and a click to get to the room page but I will pass your concerns along to the Web Team. They are probably not aware this is an issue as this is first time anyone has ever complained/been critical of this issue to me in the 2 years I've been here, I wish you would have mentioned it to me sooner during one of your many visits to the room in the past so we could have looked into it earlier and correct if needed.
As always sao, thank you for the feedback and the concerns. In addition, until we get the info on the website, should anyone need specific info for the Tournament promotion prizes please feel free to visit the poker room or call us at 315-361-TOPO(8676)...as always, we will be happy to assist you and address any questions! Thanks again!!!