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Revel Resort (Atlantic City, NJ) -- psuedo-FAQ added 2013.07.17 Revel Resort (Atlantic City, NJ) -- psuedo-FAQ added 2013.07.17

04-02-2012 , 07:48 PM
Quote:
Originally Posted by Brilliant27
I am here today. I am completely frustrated with the food situation. All places were booked. No place to get a hamburger or cheesesteaks. I do not want a damn taco. I was so tilted that I just walked over to showboat to eat. Tilted the hell out of me. Poker doesn't tilt me, but this disorganized food situation does. I mean you are a megaresort, be prepared when you open. How can you not have a food court. Also, no place to get a candy bar, no gift shop, come on. I'm tilted now. End of rant. I will give my opinion of the poker room later on. I'll be there playing 2/5nl until Later.
Honestly anyone with half a brain wouldn't touch the place for a month or so after the official opening in May. Give it some time to be debugged. Today is just for looking around. I won't go until it is real, which means sometime in July. I do not want my experience spoiled.
04-02-2012 , 08:04 PM
Quote:
Originally Posted by F0RCE F1VE
To be fair, they did say that not all the food options would be complete during the soft opening.
But they purposely are not having a food court or a buffet. They are not looking to cater to regular players. I think this and other decisions they have made to be different will change. They've pretty much admitted as much in some interviews. They'll try some things and can adjust if necessary.

My suggestion is to voice complaints that you'd like to be a regular customer but can't afford to always eat at a mid- to high-end restaurant and don't want to be otherwise limited to the taco truck or whatever they're calling it. However, they might not care because they want people who are paying for rooms, expensive meals, and spa treatments.

I'm also not happy about the walk to the poker room. This is especially long for me who will be walking from Pacific Avenue. I have to walk the whole length of the casino to the boardwalk entrance (because they have no other entrances other than from the parking garage), then walk the whole length back to the poker room. I can drive to Borgata in less time.
04-02-2012 , 08:24 PM
(1) how do you walk into the place? I heard you can't walk in off the boardwalk...

(2) can anyone confirm the comp rate, and can you get a $10 buffet like at Borgata or GN?

and (3) are they going to comp rooms like Taj, Borgata, Tropicana, and Harrah's properties?
no comped rooms, no dipce...( by the way Borgata had 27 live games not 13 today, best to check the live games in the late afternoon, well before dinner and sometimes in the evening, well after dinner, morning live games reports are deceptive because poker players are not early morning folks...)

Last edited by dipce; 04-02-2012 at 08:42 PM.
04-02-2012 , 09:17 PM
So far there's 2 of us going to check out Revel on Tuesday (4/3). If anyone else is interested send me a private message and we'll get a group together to check it out.

We'll give a trip report on the resort and the poker room when we get back.
04-02-2012 , 09:19 PM
My first experience with Revel has been rather disappointing. I just called them and a machine answered saying they are busy right now and I should leave a message. Really? Opening day and they don't have minimum wage workers answering the phones? WTF?
04-02-2012 , 09:36 PM
Quote:
Originally Posted by Kvitlekh
My first experience with Revel has been rather disappointing. I just called them and a machine answered saying they are busy right now and I should leave a message. Really? Opening day and they don't have minimum wage workers answering the phones? WTF?
It's not opening day, it's spring training.
04-02-2012 , 09:48 PM
Consider Others before asking for Live Updates at Revel

Bravo Live gives you real time updates (including waiting lists!), including Revel.

It is a fantastic app for what it does.

If you're on this forum, get your Live Reports from Bravo.

Get it. You'll love it (PC, iPHONE?, android)

Thanks

Don't clog up 2+2 posts
04-02-2012 , 10:07 PM
Quote:
Originally Posted by i-got-raggs
Consider Others before asking for Live Updates at Revel

Bravo Live gives you real time updates (including waiting lists!), including Revel.

It is a fantastic app for what it does.

If you're on this forum, get your Live Reports from Bravo.

Get it. You'll love it (PC, iPHONE?, android)

Thanks

Don't clog up 2+2 posts
Come on. It just opened, people have no clue what to expect. Like it's really that hard to keep scrolling if you don't care about the games running?
04-02-2012 , 10:08 PM
Quote:
Originally Posted by i-got-raggs
Consider Others before asking for Live Updates at Revel Bravo Live gives you real time updates (including waiting lists!), including Revel.

Don't clog up 2+2 posts
+1 - I don't mind a comparison every so often but please don't post the play by play table stats...

Solid field reports answering the earlier thread questions as well as giving opinions and descriptions of the poker room and resort would be great.

Just my $.02....
04-02-2012 , 10:59 PM
I'm coming down again on Friday and I'll try and sneak some pictures of the room. Last Friday there was security there and nobody playing with tons of players in the poker room. So it wasn't really possible to take any pictures without being noticed. I'm bringing my digital camera and I'll try to get some pictures in if I can.

Can anyone give more details on how good/convenient the food is there? Are you allowed to eat at the table? Anyone have any reviews on the food?
04-03-2012 , 12:10 AM
We stopped by there tonight, around 7:30pm or so. There were a lot of tables in play - far more than what Bravo is showing (because not all of the tables have Bravo, perhaps? I don't know.)

There was a 5/10 limit hold 'em game going, 3+ 2/5 NL tables, etc. The room is dark, but we were told that the lighting will be improved within the week. Something about the lights interferring with the security cameras.....

The tables have no cup holders, just that inner rail or racetrack or whatever it's called. And the tip box/bbj box are reversed. That's going to be confusing for a while.

We didn't find out the comp situation, but will tomorrow when we go back to actually play there.

Lee
04-03-2012 , 01:05 AM
Quote:
Originally Posted by dipce
(1) how do you walk into the place? I heard you can't walk in off the boardwalk...

(2) can anyone confirm the comp rate, and can you get a $10 buffet like at Borgata or GN?

and (3) are they going to comp rooms like Taj, Borgata, Tropicana, and Harrah's properties?
no comped rooms, no dipce...( by the way Borgata had 27 live games not 13 today, best to check the live games in the late afternoon, well before dinner and sometimes in the evening, well after dinner, morning live games reports are deceptive because poker players are not early morning folks...)
You can walk in from the boardwalk. You couldn't on the weekend because it was invitation-only and those doors blocked off. Should be able to now. I walked out of one of those doors onto the boardwalk.

They do not have a buffet. You can spend earned comps at 1:1, though.

Sounds like they will generally not be comping rooms. One of the many ways they are taking a different approach than typical casinos. They consider themselves a resort that has a casino as an amenity.
04-03-2012 , 03:15 AM
i played poker at revel today. the comps right now are $2/hr at 1/2 and $2.50/hr at 2/5. there's only 10 tables that have automatic shufflers. the poker room is a very far walk from any entrance. you can enter the casino from the boardwalk its just up a little sidewalk ramp. The chips look extremely similar to the Aria chips. the tables are 9-handed with no cup holders just a plastic rail around the outside of the felt. All the dealers i had were competent and from other casinos in ac. Some of the floor didn't have a clue but most did. most the tvs had soap operas and talk shows running because they couldn't change the channels but not a big deal right now. few tourist in the poker room mainly regs checking it out. the poker room is not located in an area where new players or frisky gamblers could easily wander into.
04-03-2012 , 03:30 AM
Revel Poker Room Evaluation: (Writing from my Iphone so Im sorry for the one big wall of text):
After spending 9 hours at Revel playing 2/5nl on opening night, here is my room report. First off, let me say that I am a full time Borgata regular, and I came to Revel with an open mind. I am planning on playing at both Borgata and Revel in the future. But, let me say that day 1 was a complete train wreck. I was looking forward to this grand opening, but I left shaking my head in disbelief. I am taking a fair amount of time putting this summary together, so I hope management takes a good look at what I write here, and hopefully we can make some necessary improvements to the poker room.
Negatives:
1) The lighting was absolutely horrible. Every player was complaining how dark it was in the poker room. The floor said there was a problem with the lights and the cameras. How do they not know this in advance? How can you have a grand opening and have lighting that is completely awful? This needs to be fixed ASAP.
2) Waitresses: I literally waited 35 minutes from when I ordered a drink until the time I received it. I mean, are you serious??? The waitress situation has to be addressed. Either we need to hire more of them, or do something to better the situation.
3) The tables: Wow, just wow, how can there be an obstruction under the table in seat 2, 3, 7, and 8, whereas you cannot pull your chair towards the table, because your knees/legs hit the base of the table. You cannot stretch your legs out because the bases of the table are in your way. Like ARE YOU KIDDING ME? I have no room for my legs in seats 2,3,7, and 8. I have to literally pull my chair a foot back, and lean over the table, which is not good posture. This is a BIGGGGG problem. This is probably my #1 problem with the poker room, and I do not know how this can be fixed. I do not see the Revel getting new tables. But something needs to be done. We need to come up with a solution here. Any suggestions from anyone on 2+2???????????

4) Floor people: I mean, were there even floor people around? They were pretty much nonexistent, all standing at the main podium all night. I think the 2/5nl should have one floor person constantly around and monitoring the 2/5nl games. The floor person can assist with table transfers, fills, dealer questions, rules, etc. Having to scream “floor” across the poker room, and having to wait three minutes before the floor arrived at the table, was very frustrating.

5) Parking fee: Paying $5 to park, after I paid about $60 in rake today, is a bummer. How we don’t get free parking blows my mind.

6) The walk to the room was incredibly long. Probably the worst location possible for the poker room.

7) Nobody knew the rules. One dealer would say one thing. The next dealer would say another thing. The floor would say a different thing. Then the other floor would say another thing. Come on, how did we not get all the employees together, teach them all the correct rules, and educate them. This way there wouldn’t have been mass confusion on every rule.

8) The tables where the 2/5nl games ran today were cramped together. I think they need to be spread out a little bit more. Also, the 2/5nl table that was near the glass, overlooking the casino, was wayyyyy too close to the glass. There was literally no room to maneuver.

9) Four people ran into the glass near that one 1/2nl table, it was pretty crazy. They actually had to put a piece of paper on the glass, so that people would see that there is glass there lol. Something has to be done about this.


10) TVs: You seriously couldn’t change the channels on the TVs tonight. Like are you kidding me? We couldn’t even get the NCAA championship game on TV in the 2/5nl section. In fact, 10 minutes before the game, three fish got up from my table, because they were pissed that they couldn’t watch the game, and they said that they were going to go watch the game. Like, unreal. This was very tilting. That is some horrible planning. How could you not be able to change the TVs?

11) Cell Phone Service: I have AT&T and the Iphone 4, and i could not connect to the internet. I could not make calls. I could not text or recieve texts in the poker room. Like, come one. How could this not be fixed for opening day. Blows my mind tbh.

Positives:
1) Dealers: Dealers were very fast, friendly, and efficient. I was very impressed with the quality of the dealers today. Excellent job!!!!!!!!!!
2) Comps for 2/5nl are $2.50 an hour, which is a solid comp rate, very well played imo
3) Overall room look: Very nice atmosphere, very nice colors, nice rug.
4) Chairs: Excellent choice of chairs, well played, gg.


Overall my grade for the Poker Room at Revel on opening night is : D-
I was very disappointed on my drive home tonight.
This room has the potential to be a B or maybe a B+ poker room. However, a lot of improvements need to be made. I hope the poker room management heard all of the complaining from the players tonight, (trust me there was alotttt of complaining from everyone), and I hope things will improve. I look forward to spending a lot of time in the revel poker room, as long as things get better. I will follow up this report with future reports, and I look forward to seeing some positive changes.

Last edited by Brilliant27; 04-03-2012 at 03:37 AM.
04-03-2012 , 08:56 AM
Quote:
Originally Posted by Brilliant27
I was looking forward to this grand opening, ... How can you have a grand opening ... on opening night ...
Please report back when they actually have the grand opening.

Seriously, what do people expect at a "soft opening"?
04-03-2012 , 09:19 AM
Quote:
Originally Posted by Didace
Please report back when they actually have the grand opening.

Seriously, what do people expect at a "soft opening"?
I expect a so called "megaresort" to have very fundamental things ironed out when it opens to the public. I realize I was a little harsh, but let's be real. There was a lot of complaining coming from alot of players last night. This left a bad first impression with many players. This poker room wants to compete with borgata? Fine, then be prepared like borgata and think like borgata. I'm sorry but I expected it to be better, even on day 1. I hope management sees that the players were pissed. Once some improvements are made, this does have a chance to be a decent poker room.
04-03-2012 , 09:36 AM
Quote:
Originally Posted by *******
I'm coming down again on Friday and I'll try and sneak some pictures of the room. Last Friday there was security there and nobody playing with tons of players in the poker room. So it wasn't really possible to take any pictures without being noticed. I'm bringing my digital camera and I'll try to get some pictures in if I can.
...
I'll be there Friday as well. Let me know if you need a distraction. I'll start ranting about the impending zombie apocalypse to get their attention then you can snap away!

Quote:
Originally Posted by Brilliant27
I expect a so called "megaresort" to have very fundamental things ironed out when it opens to the public. I realize I was a little harsh, but let's be real. There was a lot of complaining coming from alot of players last night. This left a bad first impression with many players. This poker room wants to compete with borgata? Fine, then be prepared like borgata and think like borgata. I'm sorry but I expected it to be better, even on day 1. I hope management sees that the players were pissed. Once some improvements are made, this does have a chance to be a decent poker room.
Yeah a little harsh, but that's just the kind of report management could use to make improvements. That's a good thing. I do think your expectations were way too high for a soft opening, but a good report nonetheless.
04-03-2012 , 10:15 AM
Any word on daily/weekend tourneys?
04-03-2012 , 11:16 AM
Having an uncomfortable situation at the table due to leg obstructions is a HUGE deal if you are in a seat and playing for several hours.

That seems like a "bug" that can't easily be fixed sans getting new tables, which isn't likely to happen.

Now, I'm basing this off the earlier post and haven't experienced it first-hand, but I will say that sitting uncomfortably would be a reason not to play.
04-03-2012 , 11:28 AM
Quote:
Originally Posted by Charlotte FatMan
Having an uncomfortable situation at the table due to leg obstructions is a HUGE deal if you are in a seat and playing for several hours.

That seems like a "bug" that can't easily be fixed sans getting new tables, which isn't likely to happen.

Now, I'm basing this off the earlier post and haven't experienced it first-hand, but I will say that sitting uncomfortably would be a reason not to play.
-PA Sands has similar tables it's not a big deal and I'm 6' 2".

-Do the 9 player tables give you anymore side to side room?

-I think the D- rating was a tad harsh. PARX has a horrible room location, higher rake, no room comps and you pay for drinks and yet they they still pack in the players. I think you should compare Revel's room first to all the AC rooms except the Borgata which is one of the best run rooms in the country.
04-03-2012 , 11:48 AM
Quote:
Originally Posted by Brilliant27
I expect a so called "megaresort" to have very fundamental things ironed out when it opens to the public. I realize I was a little harsh, but let's be real. There was a lot of complaining coming from alot of players last night. This left a bad first impression with many players. This poker room wants to compete with borgata? Fine, then be prepared like borgata and think like borgata. I'm sorry but I expected it to be better, even on day 1. I hope management sees that the players were pissed. Once some improvements are made, this does have a chance to be a decent poker room.
I agree that they should get things "right" and if they don't they may not be very successful and I don't think your points are overly harsh. But as to what I bolded above, it's not day one, it's day one -50 (or something like that). Working out problems is exactly what this period is for.
04-03-2012 , 12:50 PM
Quote:
Originally Posted by Brilliant27
I expect a so called "megaresort" to have very fundamental things ironed out when it opens to the public. I realize I was a little harsh, but let's be real. There was a lot of complaining coming from alot of players last night. This left a bad first impression with many players. This poker room wants to compete with borgata? Fine, then be prepared like borgata and think like borgata. I'm sorry but I expected it to be better, even on day 1. I hope management sees that the players were pissed. Once some improvements are made, this does have a chance to be a decent poker room.
Somebody should remind this guy that the "grand opening" is Memorial Day Weekend. Anybody who walks into a place on their first day open and expects it to be run without error is a fool.
04-03-2012 , 01:00 PM
I went and walked around the property last night and I thought it was pretty bangin. Those escalators are gonna be a disaster though with drunks dropping stuff off them.
04-03-2012 , 01:10 PM
Revel does not comp rooms, all the other atlantic city poker rooms do: Taj, Borgata, Tropicana, Harrah's properties. case closed. ...when you drive hours and hours to south jersey you need a place to sleep at night...they are not comping rooms, GN tried that approach and look where they are now...and they have cup holders, adequate lighting, and space between tables...

Quote:
Originally Posted by midas
-PA Sands has similar tables it's not a big deal and I'm 6' 2".

-Do the 9 player tables give you anymore side to side room?

-I think the D- rating was a tad harsh. PARX has a horrible room location, higher rake, no room comps and you pay for drinks and yet they they still pack in the players. I think you should compare Revel's room first to all the AC rooms except the Borgata which is one of the best run rooms in the country.
04-03-2012 , 01:15 PM
kem or gemaco cards?

      
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