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First of all, I assume so but can you confirm that you represent PG in an official capacity?
Confirmed!
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It looks bad because it is, instead of just sitting down at a cash game and ordering free food, now players have to play over 4 hours for just a pizza slice or whatever, not counting any sides. Of course it's worse than before and no amount of spin can change that.
What is ridiculous? The benefits of poker players are being taken away, whether they benefit the slot player, who knows, but the change definitely isn't a plus for those who play poker.
Its different, not worse.
If food was your motivating factor, and the desire to eat right upon sitting without previously accumulating points is the situation you find yourself in, then yes I can understand your perspective. Not to play with semantics, but we're not talking about a slice of pizza - it's a whole pizza.
That being said, the difference is that players now have a choice in what kind of perks they want. You'd be surprised (I know I was) at how many players have opted to redeem their points for cash back, gift cards or merchandise. There was a large group of players that rarely ate while playing - the new rewards system should allow for equal amount of comps to all players (assuming all else being equal).
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We all know that profit per sqft slots is more profitable than poker, but I thought that PG wanted to be first and foremost a poker destination, so it's disappointing that this change is downgrading on the poker side.
That's your opinion, and I/we completely respect it. However, you need to keep in mind that even though profit per sqft might be higher with machines, if poker wasn't staying at the forefront of our minds why would we build a 6 story expansion, instead of eating up existing space?