Originally Posted by The Drifter
My deposit bonus started showing up today. Check Admin -> reports.
And just an FYI, Merge is having much worse problems right now, and their support isn't responding to anyone as well. Players are having their credit cards charged, their bank accounts drained by thieves using the "verification" information provided to Merge support.
There are several links about the scandal on pokerscout.
Some skins use merge as their support, others have their own support staff (ie. black chip).