.... so what's the answer to the question .... why can't Lock pay its ROW players without the long delays?


You claim to have seggregated funds so no problem there. Lots of payment processors available who can do instant payments so no problem there. .... so what's the problem?????

This is not an antagonistic question just a question. I don't like seeing posts all in caps either, although when they're in color it really doesn't bother me, so I'm curious also as to whether (like the post you quoted sorta asked) if its against the rules. This poor guy explained what his mindset was, and I think we could all understand his motives given what he actually said in both those posts, yet MicroBob basically pretty much belittled him anyway and told him not to do it again. Was that just an ill worded request of his personal desires or a carefully wording warning about rules of posting as a forum Moderator.

We all know you're a Moderator here and because of the different color of his SN I'm assuming MicroBob is also; and since it obviously really peeved him I thought I'd ask so no one else got in trouble by accident for doing what seems to be allowed but maybe isn't.

Thx,
John

Pokerstars doesn't have any problems with their european processing...

Why do you need a payment process to transfer money from the segregated bank account that holds user funds to skrill/neteller. Are you worried Skrill/Neteller are going to steal your money?

What possible reason could there be for ROW players having massively delayed cashouts? If you have the money, you should be able to process ROW cashouts inside of 2-3 days.

If funds were segregated, this issue wouldn't exist.

We need to transfer money to Non US processors because players are constantly withdrawing all of the funds that are in them.

Especially with the pace of US cashouts and the higher limits with eWallets there is a huge demand placed on them to process the majority of our cashouts.

Pokerstars doesnt accept any US deposits or process any US cashouts.

Why do you need to use a processor to send money via neteller and skrill, they ARE a payment processor!!! How hard is it to send money from your segregated bank account to your corporate neteller.

And we know players aren't constantly withdrawing anything, just a quick parsing of this forum shows hardly anyone is being paid

I am not understanding, maybe you can clear this up.

Segregated account money is sent to US cashout processors and takes a while because of the issues involved.

Segregated account money is sent to ROW cashout processors (unique from US processors) and takes a while because...?

There shouldn't be any issues for ROW cashout processors such as Skrill. Why does the process for ROW cashouts take any longer than it does for Pokerstars? We are talking about two entirely different processors that have nothing to do with each other.

Shane,

Why do u keep ducking ROW payment questions?

Sent from my GT-I9100 using 2+2 Forums

Hi Shane

What do you know about how much we are able to pay out to customers?


Best regards,

The Intertops Poker Team

bull ****ing **** you don't spend a lot of money on your pros. this statement alone should alert anyone that their funds are NOT segregated. done playing on this bull**** site, 10 weeks for a cashout, one guy giving scripted answers on here doing support, the highest rakeback in the industry... yeah i'm sure you can sustain a company with that model.

How do u know its BS? How much do they spend on lockpros?

Get em!!!

massive amount of BOTs in PLO high tables on LOCK poker

also look at 100K guaranteed .... top 10 finisher's ...

just look them up on sharkscope and PTR and see if you notice anything

the reality is that it's a perfect site for BOT's with no oversight

If you really do think they are bots please send the details over to security@lockpoker.eu


Sorry you misunderstood me, for non-US the processor is Moneybookers.

Its harder than you think, remember when Black Friday happened it wasnt just US accounts and US players funds that were seized. Processing on all fronts has been changed for the worst post-Black Friday.

The idea that 'hardly anyone' is being paid just isnt correct. Everyone is getting paid, its just taken longer than it should have.


That really wasn't directly referencing you I obviously have no idea how much you are able to pay out to your customers.

The other rooms there I definitely know they dont do the volume we do, their player numbers are not even in our ballpark and they are different to you as they only do poker. With your other products its a very different story.

That said the original point was talking about how US deposits cause problems for non-US cashouts and with you guys not accepting US players anymore you dont fit into the equation anyhow.

Why is Moneybookers taking longer for you than it is for Pokerstars? What is the hold up for ROW player cashouts?

Since you have a segregated player fund, you can just ship the money on over to Moneybookers, and since it is good, clean, legal money, there should be no more hold up for you than for anyone else processing with Moneybookers.

I would like an answer to these questions.

Shane if you are telling the truth, please tell your higher ups that all cashout attention should be on Non USA accounts. This coming from a player that is a USA player. You shore up their cashouts and they'll be happy and USA players will be happy that we can actually get more than .70 on the dollar for trading our funds to them.

Wait! So you guys have our money but you're just giving it to someone else for the time being?

OK so how about I tell my landlord "I'm not broke, I have the rent, I'm just gonna go play a mtt for a bit then we'll be all good, bro!"

This doesn't stack up as an explanation. What does it matter if players withdraw THEIR funds if you have them available in seggregated accounts? What is the problem with sending money from seggregated accounts (clean, wherever they're located) to Money-bookers (clean)?? There is no problem ..... unless you don't actually have the money.

Shane, there are valid questions being asked here regarding ROW cashouts and I don't think your explanations really pass the smell test. If it does or you are somehow correct on all this then I don't think you are explaining it correctly.

What would you think of the idea of getting Jen on here for an hour or so just once to respond to this issue and questions about it? I think it could go a long way to public perception ofyour company and could help cool things out on the panicky customer types a bit.

Some answers would be great yeah.. requested Skrill december 3rd, still not arrived (50 days).. i love the rakeback, not going to lie, but this is too much.

Strongly considering playing elsewhere at this point :/

There is no valid excuse for slow ROW cash outs. Incompetence is the best explanation you can hope for.

I requested my check November 25th and still nothing. My patients is growing thin.

I have two questions(comments, rants, not sure anymore), and would love to hear some feedback because I am honest in saying I don't have a solid grasp of all the moving parts that are(have) lead to the current state of Lock ...

1) If confirming the segregation of player funds is something that is handled by the licensing commission then there surely must be some sort of documentation behind it outside of the little badge saying "licensed by x" ?? Shane's main worry was releasing the contents of Locks books to an untrusted 3rd party. Even if we take that at face value (please bite tongues ) then that worry can be cast aside because that information was already released to their licensing commission. An answer as obvious as that not being addressed makes me think it is being avoided. And why would something as obvious as that, something that would put so many people's minds at ease be avoided?


2) I have absolutely ZERO, as in I can't think of ONE reason why any reputable pro would want to associate themselves with a business with as many flaws, both past and present, as lock. To say that they don't spend money on pros is absurd, then maybe they just get 2k in free coupons per week, or something like that.I mean there is no way Moorman and the Grinder ( Annette, perhaps... ) are that naive , they know Lock's status in the online community, and that it is smeared with filth right now. why would anyone associate themselves with that? Pin their logo to their chest at live events? Lock is basically the laughing stock of the online community (not the correct wording, since the money I do have there is in limbo, unless I want to sell for 70 cents on the dollar, and that is not funny by any means and can only imagine the misery of people with large sums ) ...so basically insinuating that these pros are coming on to be part of a flourishing business is a little bit far fetched in my mind...

I still haven't raked a cent here in the new year, and I still don't blame Shane, not fully. I do think he could help more than he does, but he has no influence in the big picture, he is purely a peon sent to handle the mobs, nothing else.

he is purely a peon sent to handle the mobs, nothing else.[/QUOTE]

more like a puppet imho