FWIW the cash games admin is way off also. At least in the win / lose dept what htey have won / lost compared to pt4 is a huge margin

The loss it shows in the Admin page is an actual loss for me though, i mean it may or may not be 100% correct, but it sure is roughly and i sure did -really- lose ****tons last week or so.

Support is unwilling to provide Hand Histories on these 2 aswell.. Big ****ing joke.

You mean general support is unwilling, like every other problem on lock if you can get in contact with certain depts. they seem more then willing to handle these stupid problems such as those 2 HH's. Yes trying to track down Shane for every problem like this is a pain in the ass but only way to get things done.

Wow... this is so sick, i've been watching my Balance like a maniac trying to spot mistakes etc. and now my client crashed earlyer while i was signed to Flips of all levels, i had 2x 100$ flips won (so + 96 x 2) and 2x 50$ (out of 4 every time) but wasn't credited for neither of em while the Reports tab DOES say i did.

The sickest part of all this is i'll have no way to prove any of this because obviously if their Reports tab is also ****ed up showing you you get credited but in actuality it's not really so then you can't actually prove a thing because they'll say "well the reports tab shows u got credited"

I advise everyone to constantly look out whether u got credited or not!! In your actual BALANCE in the Cashier! The Reports tab doesn't seem accurate either!

Few days ago we have proved together that even when a table dont start the result of this flip is shown correctly in the Reports tab.

Now if you think that the Report shows a result but this result will not correctly transmitted to your $ balance, you can check this very easy:

1) Before you start a flip session note the current $ balance.

2) After your flip session, add the wins and losses shown in the Report tab and you´ll see if the result is matching with the $ balance.

No ****

Do you know that you have to wait up to 2 hours after you have finished your flip session before you can check this?

Ive started to notice more and more tourns that seem to not start or show a winner.Anyone here making any leeway in this investigation?

Thanks for trying to help, but not sure why you're so keen on defending Lock here, not like not seeing cards and a winner at all isn't beyond ******ed as ****.

Why up to 2 hours by the way? Because they credit wins that slowly? I've yet to find another site that doesn't credit within at max. 5 seconds. Usually it's pretty much instant on every other site.

I defend Lock because I explain how you and everyone else can proof if everything is working fine

When you was a winning roulette player you felt very comfortable not seen your cards and if you have won or lost you can see in the Report tab.

The TOURNAMENTS stats and "Today´s Gaming Rev" are always delayed up to 1,5 hours, so it´s as well possible that there is a delay between the results shown in the Report tab and your $ balance.

I'd hardly call not seeing cards being dealt nor a winner being visually shown "fine".

When i was a winning roulette player I could actually visually see the ball going on Black or Red. Seemingly, it keeps landing on 0 very consistently nowadays

Basically: Wrong. What you're talking about is the Admin page. This page indeed is delayed, i'm not bothered about this delay, it matters for almost nothing other than getting an idea of my overall result of the day. I'm talking about the Reports tab. A delay happens between the Reports tab and the Admin tab, yes, but as explained above, this doesn't matter jack ****.

A delay should NOT happen between the Reports tab and the Cashier/Balance page however. Not a delay longer than a few seconds at max, anyway.

There is no relation between a table is not starting and win or lose this flip. In our session 4 tables dont started and I won all 4 of them, shown in the Report tab. I reached a +500 EV this day, everything is working fine, I have +5000 EV this month and I´m very sure that for OhNevermind everything has worked fine as well as you can see on sharkscope.

I´m talking about the Admin $ Balance(not about the Cashier $ Balance) and as there is a delay for TOURNAMENTS stats and "Today´s Gaming Rev" and "Monthly Gaming Rev" there could be as well a delay between Report and Admin $ Balance.

I was actually going to suggest using SS as a way of check your balance for the day. Of course you could only play flips but it might be easier than tracking manually.

Btw I have never cashed in a sng that took longer than maybe 2 minutes to get creditted to my balance so if you are experiencing longer times than that you definitely could not be getting the credits.

I have no idea what you mean with "SS" but there are some other methods to prove everything is working fine:

1) As I described check Report with Admin $ Balance

2) Run a tracker software like HM or Pokertracker, as a VIP Elite coin flipper you´ll get HM for free.

3) You can check every single flip with ID number on sharkscope.

Sorry I used SS for sharkscope. I think that if you knew your starting days balance and you ending days balance you could then check sharkscope with rb% figured in and they should equal.

Not related to you guys not being able to see your actual cards but in relation to the monthly promotions I thought I'd quote Shane here in case you guys missed the announcement:

Flips in promotions

Thats gonna make a pretty big diff now.Cool