Open Side Menu Go to the Top
Register
Software Issue Software Issue

05-24-2013 , 10:30 PM
I play the coinflip SNG's a lot and since the latest update the client constantly freezes and I often times can't even see my cards. It seems to happen whenever there is heavy traffic. I'm not 100% sure if they're all being credited to my account properly or not. Shane, can you or someone else look into this for me? I've played probably over 200 of them in which I couldn't see my cards. If my client freezes in the middle of 8 sngs, do the results still get credited to me properly if it's just the coinflip SNG's? Because I know you don't even have to sit in to them if you don't want to.
05-24-2013 , 10:42 PM
As far as i can tell, they always get credited properly. Sometimes takes a while, though (fix that already please by the way, any other decent poker client/site updates Balances in milliseconds, here it takes minutes). You can also check your history of credits in the Reports section of your Admin page. If you remember roughly how many u signed up for and how many you won, you can check.
05-24-2013 , 10:46 PM
Right now in my admin it says my monthly fees are 12,946.45 and my win/loss is 20,258.44. I know I've been running horribly bad in them but this seems almost impossible especially considering the fact that I'm up probably like 1k or so in various other random hu SNG's I've played throughout the month. I mean I'm sure it is right or will be corrected at some point but I just wanted to bring it to attention here so that it does get fixed quickly. Do you have the same problem Mccormick or can you always see the cards on every single one? And does your client freeze a lot?
05-24-2013 , 10:51 PM
Also I can't remember how many I won considering it never says who won or lost when the cards aren't shown. You can just close them when it's done. If it's not done it will ask you if you are sure you want to close the table then if you wait a minute or so after the flip is over you can close it without having ever seen your cards. That's if it doesn't freeze, if it freezes then who knows what happened.
05-24-2013 , 11:02 PM
Wow, extremely strange. My Monthly Win/Loss is also -28,559.75 on them this month, while my MGR is 21,670.97, so about 7000$ lost "too much" aswell this month. Not sure if it's (partially?) because of indeed not being credited on some, thought i was just running epic bad.

Basically, if OhNevermind/OldManMoves can't confirm being on an upswing this month, then we can somewhat confirm there's money being taken out / not being credited at all.
05-24-2013 , 11:05 PM
I know I'm running really bad, it's def possible that I'm just running that bad but I have lost most of it the 2-3 days since this has been happening so maybe it had to do with that I wasn't sure. Before the last 2-3 days I was only 2k below EV. It probably doesn't have anything to do with it but it is very annoying and needs to be fixed anyway.
05-24-2013 , 11:05 PM
It's just impossible to tell if you can't see what's happening right?
05-24-2013 , 11:07 PM
What's your SN? And can some of the other flippers report their MGR and Tournament win/loss please? Or any substantial info to get more out of this? Yeah i was also just running epic bad aswell so that's why i'm not sure which it is, but as i said it could be a mixture of both, i wouldn't notice (both running quite bad and then also not being credited for some).

Edit: it's basically impossible to tell, yes. If the cards aren't being shown however, you CAN see the result by waiting the same time period it takes for a flip to normally play out, then click Lobby and see who had #1 and #2, then check if u got credited.
05-24-2013 , 11:11 PM
I mean I'm not good at math but how many standard deviations from the mean is it to be like 7-8k below EV on aprox 4,700 flips? Is it more likely I'm just running that bad or that the client is somehow messing up and not adding them properly? To me it just seems like since it's constantly freezing and I can't see my cards more than half the time it wouldn't be impossible for it to not be crediting me correctly either.

Last edited by MakeItRain; 05-24-2013 at 11:16 PM.
05-24-2013 , 11:12 PM
OldManMoves
05-24-2013 , 11:14 PM
Well ya, you can do that but when the whole client completely freezes from time to time and you're doing like 8 at a time it's really hard to keep track of all that. This morning it literally froze for me like every 5 mins or so 4-5 times until i just couldn't take it anymore and just quit.
05-24-2013 , 11:18 PM
You're OldManMoves? Wow. If OhNevermind can post aswell we have full circle really. If he's not +EV loads then it's like 99.99% sure wrong credits.

Yeah i don't know about the deviations completely, but if it's both of us being down that much.. I'm honestly really baffled that you'd be OldManMoves, i mean as i said above, i was going to ask you and Ohnevermind because i know i "lost" that 7k to both of you not anyone else basically, since 95% of games are against u guys. At this point it's already -extremely unlikely- that it's indeed not crediting properly. The only way it's working correctly now is if Ohnevermind can post a ~12k+ upswing, but that looks unlikely.
05-24-2013 , 11:19 PM
Ya, I haven't flipped much vs you lately so it wouldn't be out of the question that we're both way below EV but if he's way below as well then I'm sure something is wrong.
05-24-2013 , 11:22 PM
Yeah really the only way this can be correct is if he can confirm being on a 10k+ upswing at least.
05-24-2013 , 11:24 PM
Ya, I'm def way way way below EV. Which is fine of course it's possible, but I've lost a lot the last 2-3 days since it's been happening which made me suspicious. I also ran good messing around on the gfg hyper turbos under 100 bucks earlier in the month so i was prob like close to +1k there so obviously that is factored into my fess and win/loss as well. Hopefully we can get it all figured out.
05-24-2013 , 11:26 PM
It just seems that with all the problems with the software it's not out of the question that it's adding them up wrong or not crediting them properly. It's been extremely bad for me lately and I prob should stop doing them for now but I was going to try to get 2nd in the race now I'm not even sure if it's worth it.
05-24-2013 , 11:29 PM
Yep same here.. way way below EV, as i said, about 7k which is massive, but it's not impossible i think though, i've had up till ~3-4k up and downswings in previous months too, never this high though. Software bugging out, and you reporting the same sick downswing makes it all really point towards not properly being credited, but as i said if OhNevermind can post we have full circle and 100% confirmation pretty much.
05-24-2013 , 11:34 PM
My monthly average win/loss per SNG is $4.25 lol. Idk if you remember but I was strictly playing 50's at the beginning of the month and I won prob about 1k on random gfg hyper turbos as well. It just seems so unlikely but not impossible. So on almost 5,000 coin flips where my average rake has to be well under 3, I'm losing 4.25 per. Seems very unlikely especially when you also consider the software issues.
05-24-2013 , 11:39 PM
I played some FLHE cashgames but only have 686.30 win there this month, 21,670.97 MGR and -28,559.75 Win/Loss tournaments which are Coin Flips, and Coin Flips only. I sign from 5$ till 100$, but given the traffic this month was really almost always vs you and Ohnevermind, sometimes a few others like hurricanejeff1, sunsibar and AznAllin007 oh also Shadow Hero i did play a lot against at the start of the month.

If as many as possible people in this list can confirm their stats that'd be great.
05-24-2013 , 11:39 PM
Quote:
Originally Posted by MakeItRain
Well ya, you can do that but when the whole client completely freezes from time to time and you're doing like 8 at a time it's really hard to keep track of all that. This morning it literally froze for me like every 5 mins or so 4-5 times until i just couldn't take it anymore and just quit.
LOL good times, gooood times haha. I did the flips for the first part of this month, actually made it to 4th on the leaderboard/won the lvl 3 lotto twice and then stopped when my bonus died. I found that when you close HM or PT the software becomes WAY more responsive, and after a lot of opened tables, clicking the lobby repeatedly and force closing Lock was a good way to reset everything and speed it up again.
05-24-2013 , 11:41 PM
Can you possibly confirm your MGR and Tournament Monthly Win/Loss only? (and then do also add if cashgames and/or MTTs or other SnGs influence this data greatly)
05-24-2013 , 11:48 PM
Oh, i saw nocentsbro (jvip1993 or whatever) online aswell. Maybe you can comment how much k your downswing was at the very start of this promotion? To give us an idea of what are reasonable expected downswing amounts?
05-24-2013 , 11:48 PM
Everything I reported was strictly tourney win/loss and fees (MGR). I don't know the exact amount I won playing the lower gfg hyper turbos but I prob played like less than 50 of them and maybe won like 800-1200 in them (estimated).
05-24-2013 , 11:49 PM
I don't believe the admin is correct anymore, at least for win/lose. It states that I lost around 9k from the flips, which is impossible considering I actually managed a good profit after rakeback.
05-24-2013 , 11:51 PM
Quote:
Originally Posted by MakeItRain
Everything I reported was strictly tourney win/loss and fees (MGR). I don't know the exact amount I won playing the lower gfg hyper turbos but I prob played like less than 50 of them and maybe won like 800-1200 in them (estimated).
Yeah basically it's really easy math. The average win/loss on Tournaments if you played Coin Flips only should be EXACTLY your MGR (if no other data influences it). Have higher (less minus ) Win/Loss on Tournaments = you ran good. Have lower (more minus) Win/Loss on Tournaments = you ran bad.

At this moment, we're both around 7k below EV, it's really a lot, as i said, 3-4k was the maximum swing i had in any other month, but now there's even 2 of us AND there's software glitches. It's just a little many "coincidences" at once to still call it coincidence.

      
m