An example of support from imjustshane when I asked about switching from RB to VIP:
shane.lockpoker
[5/22/2013 4:52:07 PM] me: soifijflakjsdljk one of those to good to be true
[5/22/2013 4:52:15 PM] me: ok second question, on vip
[5/22/2013 4:52:38 PM] me: do i start at white vip no matter wat? if i rake 1500 on rb can i switch to vip black at that point?
[5/22/2013 4:53:04 PM] shane.lockpoker: No you dont have to wait
[5/22/2013 4:53:05 PM] me: im just trying not to screw myself out of rb money
[5/22/2013 4:53:41 PM] shane.lockpoker: The only delay will be I dont think it will recognise your switch till midnight GMT
An example of general support question when asking to switch from RB to VIP:
Hello nochopninja,
Thank you for your email. We can change you to our VIP program but you will only start earning the rake requirement towards the levels from today.
Do you wish for us to make the change with that in mind?
Please let us know if we can be of further assistance
Kind Regards
Sara
---
CSR, Lock Support
http://lockpoker.eu
http://lockcasino.eu
I'm still not sure on the answer :/
Last edited by NoChopNinja; 05-28-2013 at 03:34 PM.
Reason: cleaning the post up.