Cross posting this from the cash out thread.
Same person from lock cashier support emailing twice,
One the 28th of Dec one the 4th of Jan
Notice in the first email I was told I"d get my payout within a week.
That week passed. I did not get my payout
Notice in the second email, the time frame is now more ambiguous,
changing from a week, to very soon, and also, rather then just an influx of payments, its an influx during the holiday season.
So now I'm waiting longer, and not aware of exactly how long.
Fwiw, my payment was authorized over two weeks ago, so that also isn't new news and doesn't make me feel like this is going to get processed any quicker
DEC 28, 2012 | 04:03PM EST
Hello,
Sorry for the delay.
Due to an influx in payout requests we have been experiencing delays.
Our Cashier had informed me that your payout has been Authorized and you should receive your payout in the next week or so.
Thank you so much for your patience.
Many thanks,
JAN 04, 2013 | 11:02PM EST
Hello,
Our apologies. Due to an influx in payout requests and the holiday period we have been experiencing delays.
Our Cashier had informed me that your payout has been Authorized and you should receive this very soon.
Thank you so much for your patience.
Many thanks,
---
CSR, Lock Support
http://lockpoker.eu
http://lockcasino.eu