Shane: Memory Refresher Thread for 5 Month Old Cashouts - Page 2 - Two Plus Two

max check requested 12/15, processed 3/14, still not received.

I've asked you for months to look into this shane and all I've gotten is I'll send this over to the cashier manager and then you never get back to me. How about getting me a trace as well or speaking to the CEO?

05-12-2013 , 08:08 PM

#28

derSchwartz

journeyman

Join Date: Apr 2013 Posts: 235

Hey Fatalflaws, Shane did say this earlier today:

Quote:

after requesting the trace for the previous poster I also added FatalFlaws to the list to be traced and I encourage anyone else from this timeframe to contact me directly now as well.

05-12-2013 , 09:04 PM

#29

FatalFlaws

centurion

Join Date: Dec 2012 Posts: 189

Quote:

Originally Posted by derSchwartz

Hey Fatalflaws, Shane did say this earlier today:

thanks derschwartz, maybe we can all FINALLY see some kind of resolution. I'll post here if and when shane contacts me regarding the results of this trace, feel free to do the same.

05-12-2013 , 10:07 PM

#30

frommagio

Pooh-Bah

Join Date: Jan 2005 Posts: 4,453

Actually, I'd prefer to see Shane post here very regularly with short-term status updates. He's now stated that he's approached the cashier for about five of you guys with unresolved cashouts from Oct-Dec (5-7 months ago). Let's hear what the cashier's answer is tomorrow, and get some updates this week.

05-12-2013 , 11:14 PM

#31

stuff

grinder

Join Date: Feb 2011 Posts: 621

Lock is such a joke, I am on Intertops and they pay within 2 weeks max. There is no reason Lock should be screwing their customers if they have the money. I wish you all the best of luck but seriously, stop playing here.

Shane - Why is it that Intertops can find ways to pay their US customers quickly and Lock cannot? Why cant Interops process some of Locks cashouts? Oh, becasue Lock doesnt have the money, duh.

I would be ashamed to work for such a crooked company. Karma will catch up with the thieves working for Lock.

05-13-2013 , 12:51 AM

#32

4barreledjoe

enthusiast

Join Date: Apr 2013 Posts: 91

Shane, it seems that you are helping people in various ways on here. I think it would benefit your credibility if you made it a point to post when you are successful in helping people. Often times people you help may just stop logging in because they have received their money. IMO you should be defending yourself with proof that your actually getting results for these cases that your chasing up.

05-13-2013 , 01:17 AM

#33

derSchwartz

journeyman

Join Date: Apr 2013 Posts: 235

Quote:

Originally Posted by 4barreledjoe

This site will definitely hear about it if I receive mine.

I know that wasn't your point, but just saying - in this case I think most of these posters will mention it if they get paid.

05-13-2013 , 01:31 AM

#34

wynnkid

centurion

Join Date: Jun 2008 Posts: 172

requested mine in dec, said they shipped it about 3-4 weeks ago. still waiting. tbh not really expecting to get it. and if it does somehow come, I'm almost certain it'll bounce. lol lock.

05-13-2013 , 01:45 AM

#35

4barreledjoe

enthusiast

Join Date: Apr 2013 Posts: 91

Quote:

Originally Posted by derSchwartz

This site will definitely hear about it if I receive mine.

I know that wasn't your point, but just saying - in this case I think most of these posters will mention it if they get paid.

I think they will as well. I'm just offering some advice to Shane to help his credibility. It seams that most 2p2r's in here don't have much faith in him getting results. I've seen him post about looking into these cases. I'm sure he has some success and if I was him I'd be making sure everyone on here knew about it.

05-13-2013 , 04:13 AM

#36

imjustshane

Lock Poker Representative

Join Date: Mar 2011 Posts: 2,661

Quote:

Originally Posted by JimAfternoon

I'm skeptical of Lock's ability to 'put a trace' on these checks.

In the past, whenever someone had a check bounce, Lock apparently didn't have the ability to 'trace it' and see if the check had cleared or not.

Instead, Lock required photocopies of the bounced check, and screenshots of the players' bank accounts verifying that the deposit had bounced.

This leads me to believe that Lock actually has no idea what happens to the money once they give it to a processor to send checks out -- otherwise, they would be easily able to see for themselves what checks bounced and what checks cleared.

Its the processor that actually requires the copy of the bounced check, much like a store requires a receipt when you get a refund.

Quote:

Originally Posted by 4barreledjoe

I cant post personal information so its completely up to players if they post when they are helped.

05-13-2013 , 04:44 AM

#37

jay94

old hand

Join Date: Jul 2009 Posts: 1,476

We heard March, then May, honestly when are cashout times going to improve? Overlays on big tournaments are really hurting you guys, why play in a big tournament if it is going to take years to get paid? On the WU and check withdrawal forums, people haven't even updated in quite some time, about receiving money, you guys seem to be getting worse, not better.

05-13-2013 , 07:16 AM

#38

FatalFlaws

centurion

Join Date: Dec 2012 Posts: 189

Shane I really really hope that you can come through for all of us who have been waiting 5 plus months and we can finally get our money. I will be the most grateful person you've ever met. And I will definitely post any and all updates/when I actually receive a check.

05-13-2013 , 11:47 AM

#39

ZeckoRiver

Pooh-Bah

Join Date: Jun 2010 Posts: 5,590

Quote:

Originally Posted by stuff

Shane conveniently avoided the above question which is a valid one I would like to know the answer to this as well.

05-13-2013 , 01:00 PM

#40

nymetswon

enthusiast

Join Date: Feb 2012 Posts: 84

Dec 26th- 1,000 check processed
March 14th- Payout Completed

Still No check... I'm not sure i understand. Hmm..

05-13-2013 , 06:40 PM

#41

shwang801

newbie

Join Date: Aug 2012 Posts: 22

Only 3 more weeks till im in the 5 month club.. I cant wait!!

05-13-2013 , 08:15 PM

#42

cbiscuit

enthusiast

Join Date: Mar 2013 Posts: 54

Shane can you add me to the trace list.
I play as SchitzCan Ive emailed you several times, you barely respond, but once in a while which leaves me some hope. Check requested 12/4 weve spoken. Would love to get a check before I move.
Thanks

Last edited by cbiscuit; 05-13-2013 at 08:17 PM. Reason: missing info

05-13-2013 , 08:34 PM

#43

KyPkrPlyr

newbie

Join Date: Apr 2013 Posts: 31

Request Date of 12/24 for me with no sign of check. I emailed you Shane with no response yet if you could give me a trace as well I would appreciate it.

05-13-2013 , 09:56 PM

#44

MicroBob

Carpal \'Tunnel

Join Date: Sep 2003 Posts: 61,575

Shane, why do you not respond to these players' emails? Many many complaints that you don't get back to players trying to email or pm you.

05-13-2013 , 10:33 PM

#45

-DJM-

centurion

Join Date: Apr 2007 Posts: 169

Quote:

Originally Posted by jay94

We heard March, then May, honestly when are cashout times going to improve? Overlays on big tournaments are really hurting you guys, why play in a big tournament if it is going to take years to get paid? On the WU and check withdrawal forums, people haven't even updated in quite some time, about receiving money, you guys seem to be getting worse, not better.

The 70k and 100k GTD on Sunday cost Lock over 45k.

05-14-2013 , 12:59 AM

#46

JohnHHolliday

adept

Join Date: Mar 2007 Posts: 998

Has any US player received cashouts that they have requested recently (within the last month or two?)

05-14-2013 , 05:30 PM

#47

DJ Sensei

Carpal \'Tunnel

Join Date: Apr 2005 Posts: 8,696

Quote:

Originally Posted by DJ Sensei

check requested 10/12/12, processed 12/8/12, not yet received.
check requested 12/11/12, processed 3/28/12, not yet received.

Correction: I DID receive the first check (in mid-January). I didn't check my records clearly enough.

Still haven't gotten the second one, but that seems to be in line with everyone else.

05-15-2013 , 05:38 AM

#48

FatalFlaws

centurion

Join Date: Dec 2012 Posts: 189

Shane, when can we expect to see results of the traces on our checks? I know personally I would like to see this issue resolved ASAP as I've already waited 5 months for a check I was told I would be receiving in 6-8 weeks.