Everyone knows lock is in trouble, the cash outs are taking till Christmas, and people are selling what's in their account at 60 cents to the dollar just to get their money off. High stakes segregation, site crashes, excuse after excuse. Which is sad because I've been playing Lock since it was on the Merge network and I enjoyed all the promotions, the VIP vault rake back is not bad, etc.

I can't predict the future of Lock but as of now I feel like any money on my account is almost worthless. I wish Lock and everyone that plays on their the best of luck, but I'm not going to be playing on a site where you can't get your dollars worth.

Since I do enjoy the traffic, tournaments and cash games; I will be playing on intertops. I should of made this change a long time ago but I thought things might pick up. Intertops is known for their fast cashout times (same network) and I feel like my money is worth it's whole value.

http://www.pokeraffiliatesolutions.c...ng-report.html

Over the weekend I have been selling my funds off, even got scammed for a small increment which was funny. The guy seemed kind of fishy so I set up a deal in increments. I sent him the first increment and he had a great time playing poker. I wanted to rail him and wish him GL but couldn't find him at the tables, only his sharkscope results (showing his account activity). I emailed Lock and Security, Told them to freeze his account because he was a Scammer and asked if I could get my Funds back, this was their response.


Steven
FEB 25, 2013 | 10:19AM EST
Hello *******,

Thank you for contacting us, we're sorry to hear the transfer went unpaid. Unfortunately the funds are not recoverable; players are solely responsible for the transfers as the deals are made outside our site. If you require any further assistance please do not hesitate to contact us.
All our best,

Steven

---
CSR, Lock Support

http://lockpoker.eu
http://lockcasino.eu

I understand I am solely responsible for who I give my money too, I was asking them to prevent him from scamming others in the future. It was a small amount of money so I'm not worried about it. It's just sad to see the lows people have to resort to in order to retrieve their funds from Lock.

Is lock a sinking ship??? Idk, you tell me. GG lock. GL lock players.

Oh yeah, You can still play on Intertops (US PLAYERS). VIP invite.

I know US poker hasn't been the best since BF. I know every site isn't perfect ATM. I hate to make a rant thread or whatever you would like to label this as, but this is where lock players voices are heard and problems or inconsistencies are brought to surface. So I don't like having to throw Lock under the bus but potential future players need to know where Lock stands at the moment.

You can't blame the site for staying out of the mess with P2P trades. Yes, they could put a note on this guys account and block his future transfers, but it's his word against yours and you could just as easily be trying to lie (from their perspective) about receiving the funds outside of the site and thus trying to get paid AND receive your Lock funds back. Unfortunately that's just part of what is possible when it comes to trades, which is precisely why they're effectively telling you "sorry we're staying out of this."

I don't think people would prefer at this point that they ban transfers as Merge did. You'd be using your "ONE TIME" for them to re-implement P2P transfers just to get your .60 on the dollar. Not to mention there are tons of people who stake others who would be crushed by this.

If I felt the guy was shady, I wouldn't have done any trades with him unless he sent first, regardless of whether or not I did it in increments. I assume you don't have a lot of trade history otherwise you could send second and not risk being scammed.

Note that I am in no way justifying Lock's decisions across the board over the last year or whatever. Everyone including Lock knows they need to improve. I'm just replying to one part of your post that I find the finger being pointed in the wrong direction.

EDIT: Not to mention that Lock already began capping your sending and receiving limits for various reasons, scammers being one of them. Here is a post from Shane less than a week ago in one of the other threads:

This thread is not focused on a scam. It is focused on lock screwing everyone and beating around the bush. Do I need to post all the threads in here?? Lock needs to step their game up quick and start implementing a infrastructure that pays their players on a timely manner. That is all. People are waiting 3+ months for WU Withdrawals. I'm stating what everyone already knows in a perspective, Locks cash outs suck! and it's not getting any better "as promised". People are calling Lock a sinking ship. I have nothing more to say, Lock is old news. GL.

So why did you make a new thread only to state what many other threads already have? You added nothing new, and didn't even have a problem that involved Lock.

Nope there is no need as you regurgitated the majority of the Lock subforum quite nicely!

ROW cashout times are improving dramatically as promised and all other cashout methods will follow in the same fashion.

^ i would be willing to wait an extra 6mnths for a cashout if you could sign durrr as the next lock pro. this is what is really important. money bookers cashout = 9 mnths. sounds good to me if i can look at the grinder and durrr on your webpage holding hands

keep up the good work

To let my voice be heard. The players of Lock are very frustrated and it's only fair to share your 2 cents. I don't care who you are, make a thread and complain, if that's how you feel, than it's the companies responsibility to satisfy you as a customer. Just documenting my experience with Lock as a player.

Cash out times are ridiculous. I have been waiting since September for a Western Union withdrawal and I have been emailing customer support and haven't heard from them in weeks and even PMed Shane a few days ago and to be consistent with the rest of customer support he has not replied. What incentive do I have to play on Lock? They could have a promotion that if you play one hand a day they will give you $1,000 a day and I still wouldn't play because I have zero confidence in being able to cash out the money. I used to play on Lock daily over the summer but I haven't played on there at all since trying to cash out 5 months ago.

http://forumserver.twoplustwo.com/28...e-points-1529/

Last case scenario, cancel your cash out and sell the funds here ^ . Just make sure it's with a reg. That's insane that you have been waiting since September. Hopefully they work it out soon so you can get your full dollars worth, but seriously, September? That's crazy.

Lol

Bovada people. Don't understand why all of you continue to give lock any more business!

not to mention the hottest chick on earth Anette Obrestad

for signing up her and showing me always when i open Lock .. i dont want cashouts anymore .. you already made my day

lol you have this Melanie lieing around and you put Anette on the frontpage even Casey Jarzabek looks better

You're pushing it

No idea why you would expect a site to close someones account because you got scammed. Then they would be the ones constantly getting scammed. Anyways, I hear you on the cash out times and it is truly pathetic getting $.60 to the $ in trades. I have no idea how Shane can even stick up for the site. I honestly tried to love it and everything, switched from Cake to Lock when the merge happened. I just figured Lock was the best for Americans after BF.

Wow was I wrong. Have been playing on BCP the last 10 days and it is incredible. I have not cashed out yet, but I do notice almost no one wants to transfer from BCP on the threads. I also read an entire thread with dozens of people confirming 3 day payouts. Nothing more than a month, not even with checks.

And the traffic is double what Lock has. It's nice to see a site after BF that treats your money as your money. Good luck to everyone still playing on Lock, but I suggest you get to BCP asap if you are a player that plays to cash out.

The BCP traffic is twice that of Lock's? You might want to re-check that. Or, then again, maybe you are visiting us from the future.

They screwed up their business model and found themselves drastically in the red after buying the network with player funds....Now, all these changes work to help them play catch up. The big question is can they sustain enough deposits in order to catch up? Well, 2 plus 2 is maybe 5% of the business at tops...So maybe they can. But thing of all the frustrated people that don't know 2 plus 2 exits....Hell I bet many have joined 2 plus 2 just to voice frustration at lock. I don't think they will be able to recover, which is why I bailed in Dec.

What puzzles me though is the signings of "pros" that they keep doing....

Prove me wrong. Look Shane, I don't think you are a bad guy and you most defintiely have the worst job on Lock. I mean, if you have a heart or soul, you must hate your job. Trying to be a liason between unhappy customers and constantly being fed dog **** lies by your uppers is a tough spot.

Shane definitely has the worst job at Lock. He's a good sport about all the **** we talk on here, though.

If 2+2ers only account for 5% of Lock's playerbase, then those pro signings must be working pretty well.

I've read before that Jen has a marketing background, I think it's fair to say that marketing is probably the strong point of the company. They know how to get press coverage.

I haven't played live in a while, but the Cardplayer magazines used to be full of Lock ads. The grinder, etc. probably help along the same lines with non-2+2ers.

These two posts bring up an important thing that is often missed. Many of the decisions that upset the 2+2 community are made in order to grow the business outside of the 2+2 type players. Think of all the people on here now imagine how many of them are net depositors. While the table starting and constant grinding obviously help a poker room the strength of these players isnt bringing in fresh deposits to keep the wheel turning.

So many of the arguments against us start with "well they are broke, so they are doing this" which is just plain wrong. Hardly anyone looks deeper than that they just assume the only answer is that the poker room is insolvent and its the beginning of the end. Which then leads to the "Shane why are you still here, jump while you can" comments.

In truth we aren't insolvent, this isn't the beginning of the end, in fact we really see this as just the beginning for us. Our growth in other areas has continued despite the growing concern from the 2+2 community, as we continue to work forward and improve our cashout speeds we expect to regain the faith in this part of our market and when we couple that with our continually growing recreational market we expect some fantastic growth and improvements for players at all levels.


Oh and the BCP comment is hilarious http://www.youtube.com/watch?v=V7Wmo60KuSE

Yeah this is way off. Just want to save people the time of downloading the BCP client to check the lobby and then doing a facepalm. There traffic is a joke.

LOL, still waiting for sender info and mtcn since end of January.

Shane, lets try to stay professional because otherwise it will always backfire given the track record of the site you are working for.

Its really funny how many people keep constantly doing nothing but complaining about lock yet they still keep playing there. If you dislike lock so much there is a simple solution take your bussiness elsewhere.