Originally Posted by bdiddy1724
I have been asking this question the last 24 hours. Emailed several times no response
same here. I am getting very frustrated too. I am dying to get away from carbon and start on lock. I had a lock account from a year ago but was on carbon already so never used it. all I want to do is load it up. i have sent them an email with the same rakeback question as u guys and no response...I didnt even get an automated reply that they recieved it. I really was hoping that lock would be proactive about all this. They (Shane etc) seemed so excited for this fresh, new network but they don't seem to be as excited about getting back to us in a semi-timely manner. Shane, I really don't wanna bother you with pm's as i'm sure ur very busy with the launch but if you see this, please reply with a solution. You guys are losing profit by the hour form me and other ppl with the same problem. I am on carbon playing as I type this and if they responded to my email and rectified the rb issue I would surely be on lock right now.