****OFFICIAL "Fix known issues by July 1st or I'm leaving" thread****

[FutureInsights]

Originally Posted by SNGplayer24

ya intertops is the way to go.

IF as a US player, you have already opened an account. Yep, the promos REALLY look good on Lock, but I never got that warm and fuzzy to deposit. And nothing beats the support on Intertops.

Things change, I'll come back to Lock, but that looks like WAY down the road. PS, they have a LOT more US cash outs than pre move.

[333denots]

Originally Posted by 333denots

please get your act together with cashouts.. I have been waiting on a western union cashout for 12 days.. today i get an email saying it was declined? yes i'm verified and ive had sucessful wu cashouts before.
and as an extra slap in the face my money hasn't even been returned to my account!! now i'm going to have to deal with emails back and forth to support and we know how quick that will get things resolved
my id is 333denots333
i'm not a high volume player but until this is worked out ill be a NO volume player

issue resolved... cash in hand today

[Ditch Digger]

Please fix all of these.

[GTM13]

Originally Posted by GTM13

http://forumserver.twoplustwo.com/19...dited-1213057/


Once my problems get fixed (Missing Ronin payments, deposit bonus issues, and vip pts exchange issues) ill have no problem putting volume on Lock even with there less then par software, the bonuses / ronin (WHEN APPLIED) more then make up for it. ATM though, it's not getting a response from there customer service that's the problem, I just have had no answers and been given the run around of "we don't know yet", which might be true, but still sucks since it's been going on at least 2 weeks with these problems.

Lock has helped me figure out 2 of 3 problems, granted it took them 3 weeks and the VIP exchange pts I just wrote off, this combined with certain people not getting paid for Ronin because of affiliate (i'm not complaining about this, its perfectly understandable from there point of view) but if your not getting anything extra from your affiliate then there is no point in staying, way to much of a hassle to get things done and without Ronin just isn't worth it. When you can go to another skin and just grind instead of having to chase down support for your problems.

I was Black Ops (earned this month was on RB on merge) fwiw.