Originally Posted by beeschnuts
actually i dont even see lock in application support. i only found it when i searched the whole computer, i dont see it when i go to library and application support
I would just delete all Lock files and start over.
I had to re-download the zip file. When I extracted the files, I had them put in a separate folder. When I initiated the setup file, it prompted me to add Lock to applications. From there, I followed the steps to update XML and Adobe.