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Lockpoker accusing me of chipdumping after waiting 2 months for withdrawal. Lockpoker accusing me of chipdumping after waiting 2 months for withdrawal.

05-30-2013 , 06:13 PM
Shane can you get support to correspond in clear language.

This email they sent me is a joke.
Quote:
Hello

Thank you for the information. Unfortunately this is not what we are looking for as we have access to review activity logs. What we need to know is your relationship to the user "Barack0maha".
All our best,

Tony

---
CSR, Lock Security

http://lockpoker.eu
http://lockcasino.eu

MAY 30, 2013 | 01:22PM EDT
Hello,
Shane asked me to respond my relation with the suspected account.
I looked in my database and found details on when I played with the account.I played with him on the 6th May on $3/$6 and lost a little over $1650 over a 130 hand sample.
Are there any other details you guys need.
What does that even mean. My relationship with him?

I play poker on a site and played with him.. I gave the details.
05-30-2013 , 07:27 PM
Quote:
Originally Posted by BackBlood
Shane can you get support to correspond in clear language.

This email they sent me is a joke.


What does that even mean. My relationship with him?

I play poker on a site and played with him.. I gave the details.
They want you to tell them if he is a friend you know in real life, your brother, or someone you have never met but have talked to occasionally over skype, etc. If you do not know this guy at all in real life, then you should explicitly say that. They have a record of all your play--you don't need to provide that to them.
05-30-2013 , 07:43 PM
Quote:
Originally Posted by vindictive27
I appreciate your answer. However, I do not look forward to being passed over week after week if WU batches are indeed going out (as I have been told continually now that I will be receiving my funds via WU as I originally requested, which by the way, I will actually credit to YOU Shane, despite not actually having any information that you assisted in that). If batches are going out, then old requests can only assume being passed over.

I know not everyone is going to post here after they've received their funds, but a lot of the repeating names on here gladly will, so that is just an easy observation of who hasn't received theirs yet. Many of the old withdrawal requests feel as though payouts just aren't happening, and then when a few do happen, the older requests are being skipped over completely and not actually addressed as priority.

Priority, to me, means top of the list. Not a whole list, but top of the list. If you tell someone from November-January that they are priority, and then have instances of paying March-May requests (regardless of your processors), then people are going to take issue with that.

Shane, if you are doing the best you can off these forums with what you're being given, and if you actually are doing all you can to assist players to receive funds, then I appreciate that. We appreciate that. We have just felt that information along the way has been skewed, misleading, and at times deceitful. I haven't been a fan of some of the posts you've made, but if you're actually doing what you can OFF the forums in regards to assisting players to receive their money, then for what it's worth, thank you, because that matters most. People here are simply results-driven. Regardless of what you've posted in relation to cashouts, if people were seeing results, that is what would matter most. When results aren't happening, the only thing we have to hold onto are the words that you give us on here.
This is the most honest, most accurate, and most reasonable post I have seen in my time in this particular sub forum. Thanks Vindictive. I look forward to the day you get your money (and hope that we both get our money soon, God knows I need it!)
05-31-2013 , 04:36 AM
Quote:
Originally Posted by imjustshane
Im not sure if this is trolling or not.

I have a good grasp of when cashouts are supposed to hit because despite not being physically in the same office as the cashier team thanks to the marvels of skype I am able to communicate with other staff members throughout the day including the cashier team. With the current state of cashouts the cashier team has been talking to me regularly about what is going out wen.

Our licensing information is clearly displayed on our homepage. Our license is clearly shown and valid.

Im not a player so my salary doesnt come from the player funds it comes to my bank account directly from the operational account of the company, which has not changed since I joined the company some 2 years ago.

Im not a head CSR, I just look after the social media side of our business and that includes forums.

I look forward to you attempting to prove that I am not real, since Im most certainly real.
seems like who ever your talking to on Skype is pulling your leg the old next week is getting old . batchs =1 or 2 checks lmao so sick. maybe the need to accuse players of chip dumping as a way of not paying other skins
05-31-2013 , 05:25 AM
Quote:
Originally Posted by ibolxijuf
Most likely due to all of the attempted chip dumping lately
It was pretty obvious that the new P2P playthrough policy would lead to increased chip dumping on the site/network since a lot of the poker $ traders would lose to much having to rake 15% of their received P2P.

Not saying OP did chip dump but like I said.. was expectable that some people would try to dump chips to each other.
06-01-2013 , 08:22 AM
Shane.

Support are not answering any emails Ive sent them over a 4 day period.
Whats going on?

Can they please answer my questions? I have answered there as best as I possibly can.
Its extremely frustrating getting your account closed without any evidence and getting 0 communication back!

Also Shane, where is my withdrawal?

You said any day now. Its nearly approaching 13 days since you said that originally to me.
06-02-2013 , 12:00 PM
Quote:
Originally Posted by BackBlood
Shane.

Support are not answering any emails Ive sent them over a 4 day period.
Whats going on?

Can they please answer my questions? I have answered there as best as I possibly can.
Its extremely frustrating getting your account closed without any evidence and getting 0 communication back!

Also Shane, where is my withdrawal?

You said any day now. Its nearly approaching 13 days since you said that originally to me.
Security have told me I just have to inform you that you need to speak to them directly, just email security@lockpoker.eu
06-02-2013 , 09:56 PM
Quote:
Originally Posted by BackBlood

Also Shane, where is my withdrawal?

You said any day now. Its nearly approaching 13 days since you said that originally to me.
News Flash: Shane's word means nothing
06-02-2013 , 10:02 PM
Quote:
Originally Posted by imjustshane
Security have told me I just have to inform you that you need to speak to them directly, just email security@lockpoker.eu
Such a well oiled machine. I'm sure this will be taken care of in no time.
06-02-2013 , 10:48 PM
Lol, I know shane in real life, he's just a troll. Nothing to do with Lock. Sorry OP, your accounts been closed and your money is funding smaller cashouts for other recs to continue to deposit. lol
06-02-2013 , 11:08 PM
Quote:
Originally Posted by imjustshane
Security have told me I just have to inform you that you need to speak to them directly, just email security@lockpoker.eu
They not responding to his emails useless shane nice of you to point him in the same direction though. When will he be getting his 10k that is not under penalty again?
06-03-2013 , 12:32 PM
Quote:
Originally Posted by BackBlood
Shane.

Support are not answering any emails Ive sent them over a 4 day period.
Whats going on?

Can they please answer my questions? I have answered there as best as I possibly can.
Its extremely frustrating getting your account closed without any evidence and getting 0 communication back!

Also Shane, where is my withdrawal?

You said any day now. Its nearly approaching 13 days since you said that originally to me.
You haven replied to their last very simple question at all, just asking you to explain your relationship with the other account mentioned. This matter wont be closed until you answer that.

Also while I did pass on the message that you were on the priority list a while ago, I certainly didnt tell you it would be any day now 13 days ago. I told you that on Friday: http://forumserver.twoplustwo.com/sh...65&postcount=8
06-03-2013 , 01:59 PM
Quote:
Originally Posted by imjustshane
Security have told me I just have to inform you that you need to speak to them directly, just email security@lockpoker.eu
this **** just gets more and more hilarious
06-03-2013 , 02:01 PM
i've finally figured out locks grand scheme....suspend transfers under the guise of transferring money slowing down cash outs (the same cashouts which don't exist), and then since people won't be able to get a cashout or transfer money, they will be forced to chip dump, and then lock can confiscate all player funds associated with the chip dumps. it's actually a pretty clever plan. i wonder if jen larson came up with it all by herself or if the grinder helped her out.
06-03-2013 , 02:04 PM
also, wasn't it about 3-4 weeks ago (maybe even longer), when lock talked with mason malmuth and guaranteed them that a new rep would be here, and that within 3-4 weeks the cashouts would greatly improve? and since then not a single one of those promises has happened. yet somehow lock is still allowed to have it's own forum, and site rep shane. this shows you how backboneless malmuth and sklanskys are at 2p2. They'd rather keep taking that monthly check from lock, than make them live up to their word.
06-03-2013 , 02:35 PM
You are a special kind of ranter there, sport.

They have their own forum because it's easier right now to keep these threads in a central place, rather than have them swamp the Internet Poker forum. And deleting this forum would delete all those threads - would you rather these threads not exist?

As for Shane, he's worthless but 2p2 has no leverage to force Lock to provide another site rep. It's something sites do (usually) because they want to provide decent customer service to keep players happy (and promote their site). Lock is no longer allowed to promote on 2p2, and Shane has no special power or authority just because his name is aqua, it just makes it easier to identify him.

Finally, they announced they were suspending their financial relationship with Lock when this all started (not long after the p2p transfer debacle), as evidenced by the banners coming down and all promotional threads being nuked.

You really should have a vague idea WTF you're talking about before you go off.
06-04-2013 , 02:07 PM
Omg I got the same email. This is bs. I have a large balance. If I do not get a response from security today I am starting my own thread with all email transactions. I have requested an explanation and securiy will not reply
I have a subsantial balance an didn't even request a cash out. Lock. This not right.
06-04-2013 , 02:29 PM
I just sent my 4th email to Tony at Lock. I have gotten no reponse for 3 days. Not to confident I will get one today by the looks of these threads and comments.
06-04-2013 , 05:51 PM
THIS!
Quote:
Originally Posted by SGT RJ
You really should have a vague idea WTF you're talking about before you go off.
06-04-2013 , 05:57 PM
These scum ****s are robbing players here.
06-04-2013 , 06:26 PM
Quote:
Originally Posted by Trishthafish
I just sent my 4th email to Tony at Lock. I have gotten no reponse for 3 days. Not to confident I will get one today by the looks of these threads and comments.
Please shoot me an email so I can look into this for you.
06-04-2013 , 06:43 PM
Quote:
Originally Posted by imjustshane
Please shoot me an email so I can look into this for you.
Shane I sent you an e-mail and no response. Can you honestly not see how all of this looks? What if your money was tied up?
06-04-2013 , 08:33 PM
Quote:
Originally Posted by imjustshane
Please shoot me an email so I can look into this for you.
Email sent.
06-04-2013 , 09:40 PM
No reply from anyone yet
06-04-2013 , 10:27 PM
I just receiveved a notification that my emails to Tony in security have either failed or rejected. My account with over 5 k is still locked. I belueve sonething very wrong is going on at Lock.

      
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