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Lockpoker accusing me of chipdumping after waiting 2 months for withdrawal. Lockpoker accusing me of chipdumping after waiting 2 months for withdrawal.

05-29-2013 , 06:52 PM
Hello,

Today I received an email from Lockpoker accusing me of chip dumping


Hello xxxxx,

Upon review of activity across the network, we have come across some suspicious activity between your account and user "Barack0maha". Please note that chip transferring of any kind is not permitted on the Revolution Poker Network. We are in the process of fully reviewing your activity with this user to determine if any foul play had occurred however we would appreciate any input from your side in relation to this matter; such as confirming your relationship to the aforementioned user and if you had knowingly took part in a chip transfer.
All our best,

Tony


This was sent today after Ive requested a withdrawal from over 2 months back of $10,000 to NETeller.

Since I requested the withdrawal Ive barely played on the account. Played a bit of 6max and some HU. Ive been requesting that Shane speed up the Neteller withdrawal aswell as support by sending constant emails and now this absurd accusation which I didnt do.

I was supposed to have received the withdrawal sometime this week but I guess this isnt going to happen now due to my suspended account.

Frankly Im so annoyed at the games they are playing so people cant withdraw. Its pathetic.

I have no idea what to do here?
No mention of how long the investigations going to take or whats going to happen to my withdrawal.

For those of you that dont know already. DONT PLAY ON LOCK!
They are a bunch of thieves.
05-29-2013 , 06:58 PM
Lock has taken to bol tactics. 2 months waiting for neteller and they come up with chip dumping. What a disgrace. I would pm shane as useless as he is and see what he can do.
05-29-2013 , 06:59 PM
just wondering why you were playing on lock in the first place? ur location says UK... r the games that soft on lock?
05-29-2013 , 07:10 PM
Quote:
Originally Posted by SlowRolla
just wondering why you were playing on lock in the first place? ur location says UK... r the games that soft on lock?
I played HU there. Games were good and I ran up my roll there.
Since fair play games gotten lots worse and after it took months for my first withdrawal I basically stopped playing there, which is when I made this second withdrawal.

Would play maybe once a week, and mess about at 6max after I requested the second withdrawal.
05-29-2013 , 07:12 PM
I am going to say that you..just got robbed. **** LOCK!
05-29-2013 , 07:23 PM
Quote:
Originally Posted by ZeckoRiver
I would pm shane as useless as he is and see what he can do.
I send him emails on a regular basis especially this week, asking whats going on with my withdrawal. I want to put pressure on them getting it sorted since I know if I do nothing, nothing will happen. After sending Shane/Support nearly everyday, Shane doesnt bother responding anymore. Pretty sure he cant help me here, or he will just be ignoring me again.
05-29-2013 , 08:09 PM
Sent Shane another email.

Lets see if he replies or even helps out with this matter. I was promised by Shane NETeller would hit last week. I was told 3 days ago they would go out this week.

Conveniently my accounts get blocked. This really doesnt look good for Lock.
05-29-2013 , 08:17 PM
The network team advised us to hold your account and investigate the chip dumping as per your email, this is completely unrelated to your cashout.

Your cashout is still in the priority queue with a batch that should hit NT accounts tonight it may have even gone through already, and if not more go out early next week.

If you go through the communication with the security team the matter with your account being held will be over fairly painlessly.
05-29-2013 , 08:26 PM
Quote:
Originally Posted by imjustshane
...Your cashout is still in the priority queue with a batch that should hit NT accounts tonight it may have even gone through already, and if not more go out early next week....
Can I simply ask why this is said so often? It's only Wednesday... are people not paid on Thursdays or Fridays? It always seems like if someone is missed in a batch, that "early next week" is the next available batch. If batches aren't sent out on Thursdays or Fridays, then wouldn't it be safe to assume that A LOT of people should be in these Monday-Wednesday batches?
05-29-2013 , 08:27 PM
For all that any of us know OP may have really been chip dumping, but either way, its very clear that Lock staff has much more time and energy when it comes to keeping money on the site than for anything else.
05-29-2013 , 08:29 PM
Ok. Much appreciate quick response!

I really hope what your saying is true!
I guess Ill just have to wait to see when it hits my account. I havent gotten anything received so far.

In terms of my account being investigated I will definitely speak with support about this.
05-29-2013 , 08:38 PM
Quote:
Originally Posted by DaycareInferno
For all that any of us know OP may have really been chip dumping, but either way, its very clear that Lock staff has much more time and energy when it comes to keeping money on the site than for anything else.
I can understand why people think I could have but I didnt.

I lost around 3 buyins at 3/6 6max which I dont usually play.
I made a withdrawal for $10k. My account has a few thousand dollars still in it.
Why would I jeopardise that?

The onus is on Lockpoker to prove Im chipdumping. They will be pulling at loose ends to find anything conclusive.
05-29-2013 , 08:43 PM
I'm not accusing you of anything or saying that you did or didn't. Lock has no credibility with me at all at this point, especially when it comes to something that keeps money that they don't have from moving to another skin. I'm just making the point that either way, their priorities are pretty clear.
05-29-2013 , 09:47 PM
Quote:
Originally Posted by imjustshane
The network team advised us to hold your account and investigate the chip dumping as per your email, this is completely unrelated to your cashout.

Your cashout is still in the priority queue with a batch that should hit NT accounts tonight it may have even gone through already, and if not more go out early next week.

If you go through the communication with the security team the matter with your account being held will be over fairly painlessly.
I knew the check was in the mail
05-30-2013 , 06:45 AM
this seems to be happening with more and more accounts lately.
05-30-2013 , 07:03 AM
Quote:
Originally Posted by vindictive27
Can I simply ask why this is said so often? It's only Wednesday... are people not paid on Thursdays or Fridays? It always seems like if someone is missed in a batch, that "early next week" is the next available batch. If batches aren't sent out on Thursdays or Fridays, then wouldn't it be safe to assume that A LOT of people should be in these Monday-Wednesday batches?
Depends on the method, for instance the WU batch should be hitting Thursday/Friday.

Batches are sent out at different times all through the week, its all dependent on when the funds hit the processors account.


Quote:
Originally Posted by BackBlood
I can understand why people think I could have but I didnt.

I lost around 3 buyins at 3/6 6max which I dont usually play.
I made a withdrawal for $10k. My account has a few thousand dollars still in it.
Why would I jeopardise that?

The onus is on Lockpoker to prove Im chipdumping. They will be pulling at loose ends to find anything conclusive.
They have evidence which is why they asked you to explain your relationship to your particular account.

If you just answer their questions honestly it will be cleared up with little fuss.
05-30-2013 , 07:45 AM
Quote:
Originally Posted by imjustshane
Depends on the method, for instance the WU batch should be hitting Thursday/Friday.

Batches are sent out at different times all through the week, its all dependent on when the funds hit the processors account.




They have evidence which is why they asked you to explain your relationship to your particular account.

If you just answer their questions honestly it will be cleared up with little fuss.
Kind of interested here Shane...

For someone who works remotely you have an incredibly good grasp of exactly what cashouts are going out, when and who is likely to be in which batch and so on and so on.

That being said your knowledge of these things is matched only by your (wilful or not) ignorance of the rest of the operation. I don't get how you expect us not to get confused when we are supposed to take your word on things cashier related and yet you cannot give a straight answer to questions like 'What company owns and operates Lockpoker.com/.eu' and 'Do you have a valid license from Curacao Gaming board'.

Are you paid into your Lock poker account or do you get paid via more traditional means? I mean having 1 guy working from home, hundreds of miles away from base and yet is a/lead/head CSR? Assuming your paid into your bank account like the rest of us, what company name turns up next to the amount you recieve as your wages? Does it change on a weekly basis?

One of these days I will sit down and prove you are not real...
05-30-2013 , 08:32 AM
What up with all the lock accounts?

Is it safe to deposit there?
05-30-2013 , 08:38 AM
^^ Lol Nice troll.

Quote:
They have evidence which is why they asked you to explain your relationship to your particular account.

If you just answer their questions honestly it will be cleared up with little fuss.
Ive already answered that here, and sent numerous messages to support. Still no reply.

EDIT: This is extremely important Shane. Support are really taking their time to get back to me on this one. I have questions that need to be answered too.
05-30-2013 , 08:42 AM
Quote:
Originally Posted by PizzicatoXev
Kind of interested here Shane...

For someone who works remotely you have an incredibly good grasp of exactly what cashouts are going out, when and who is likely to be in which batch and so on and so on.

That being said your knowledge of these things is matched only by your (wilful or not) ignorance of the rest of the operation. I don't get how you expect us not to get confused when we are supposed to take your word on things cashier related and yet you cannot give a straight answer to questions like 'What company owns and operates Lockpoker.com/.eu' and 'Do you have a valid license from Curacao Gaming board'.

Are you paid into your Lock poker account or do you get paid via more traditional means? I mean having 1 guy working from home, hundreds of miles away from base and yet is a/lead/head CSR? Assuming your paid into your bank account like the rest of us, what company name turns up next to the amount you recieve as your wages? Does it change on a weekly basis?

One of these days I will sit down and prove you are not real...
Im not sure if this is trolling or not.

I have a good grasp of when cashouts are supposed to hit because despite not being physically in the same office as the cashier team thanks to the marvels of skype I am able to communicate with other staff members throughout the day including the cashier team. With the current state of cashouts the cashier team has been talking to me regularly about what is going out wen.

Our licensing information is clearly displayed on our homepage. Our license is clearly shown and valid.

Im not a player so my salary doesnt come from the player funds it comes to my bank account directly from the operational account of the company, which has not changed since I joined the company some 2 years ago.

Im not a head CSR, I just look after the social media side of our business and that includes forums.

I look forward to you attempting to prove that I am not real, since Im most certainly real.
05-30-2013 , 08:56 AM
You conspiracy whackos (the ones claiming Shane isn't real, or is secretly Jen Larson, or think that Lock's funds are mysteriously stuffed inside of Grant's Tomb, or whatever...) completely muddy the very real issues players are having with this company. And having Shane responding to them is exactly what Lock would love to dominate his time with, since it keeps the real issues from being addressed, discussed like adults, and dealt with appropriately. Why Shane are you even bothering responding to these people, giving them any sort of credence at all?

Tired of caring about this whole thing - players who complain about Shane being a real person or not, and Lock with their endless dance. All the while, Jen and Co. are continuing to make money off rake and deposits. It's all just a little sick...in my humble opinion.

WAKE UP. One way or another this endless BS needs to be put down. Either by Lock or the players - because Lord knows, Lock might be a little more receptive if people stopped playing on their skin.
05-30-2013 , 09:37 AM
Quote:
Originally Posted by imjustshane
The network team advised us to hold your account and investigate the chip dumping as per your email, this is completely unrelated to your cashout.

Your cashout is still in the priority queue with a batch that should hit NT accounts tonight it may have even gone through already, and if not more go out early next week.

If you go through the communication with the security team the matter with your account being held will be over fairly painlessly.
lol bs
05-30-2013 , 10:27 AM
Quote:
Originally Posted by imjustshane

Im not a player so my salary doesnt come from the player funds it comes to my bank account directly from the operational account of the company, which has not changed since I joined the company some 2 years ago.
Isn't it from here you also should be paying your marketing partners?
05-30-2013 , 11:38 AM
Quote:
Originally Posted by imjustshane
Depends on the method, for instance the WU batch should be hitting Thursday/Friday.

Batches are sent out at different times all through the week, its all dependent on when the funds hit the processors account.
I appreciate your answer. However, I do not look forward to being passed over week after week if WU batches are indeed going out (as I have been told continually now that I will be receiving my funds via WU as I originally requested, which by the way, I will actually credit to YOU Shane, despite not actually having any information that you assisted in that). If batches are going out, then old requests can only assume being passed over.

I know not everyone is going to post here after they've received their funds, but a lot of the repeating names on here gladly will, so that is just an easy observation of who hasn't received theirs yet. Many of the old withdrawal requests feel as though payouts just aren't happening, and then when a few do happen, the older requests are being skipped over completely and not actually addressed as priority.

Priority, to me, means top of the list. Not a whole list, but top of the list. If you tell someone from November-January that they are priority, and then have instances of paying March-May requests (regardless of your processors), then people are going to take issue with that.

Shane, if you are doing the best you can off these forums with what you're being given, and if you actually are doing all you can to assist players to receive funds, then I appreciate that. We appreciate that. We have just felt that information along the way has been skewed, misleading, and at times deceitful. I haven't been a fan of some of the posts you've made, but if you're actually doing what you can OFF the forums in regards to assisting players to receive their money, then for what it's worth, thank you, because that matters most. People here are simply results-driven. Regardless of what you've posted in relation to cashouts, if people were seeing results, that is what would matter most. When results aren't happening, the only thing we have to hold onto are the words that you give us on here.
05-30-2013 , 04:41 PM
Quote:
Originally Posted by umakenocentsbro
this seems to be happening with more and more accounts lately.
Most likely due to all of the attempted chip dumping lately

      
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