Two Plus Two Publishing LLC Two Plus Two Publishing LLC
 

Go Back   Two Plus Two Poker Forums > Internet Poker > Internet Poker > Lock Poker

Notices

Lock Poker Support forum for LockPoker.com

 
 
Thread Tools Display Modes
Old 02-15-2012, 11:13 PM   #121
enthusiast
 
aaron watter's Avatar
 
Join Date: Mar 2010
Posts: 50
Re: Lock WU Withdraw

Quote:
Originally Posted by ProTank View Post
i think is nicaragua from southern new mexico cost not sure..
Yes, it is from Nicaragua but the email did not specify a city. When I went to get the money from wu today not having a city was a problem. Still no response from customer service. While I am very glad that the money was sent, and not even too perturbed that it took twice as long as listed, not being provided the necessary information to pick up the money is fairly mindboggling.
aaron watter is offline  
Old 02-16-2012, 12:41 AM   #122
enthusiast
 
aaron watter's Avatar
 
Join Date: Mar 2010
Posts: 50
Re: Lock WU Withdraw

To follow up, support just emailed me back stating that they don't have the city that the wu is being sent from as wu does not provide it to them. Any advice? I've never used wu before so I'm really confused as to whether the woman at wu today was being weird (she did check with her supervisor though so going back without the city and trying again seems unlikely to work) or if lock support is giving me some kind of run around.
aaron watter is offline  
Old 02-16-2012, 03:04 AM   #123
stranger
 
Join Date: Feb 2012
Location: Miami, FL
Posts: 6
Re: Lock WU Withdraw

Quote:
Originally Posted by StackIntruder View Post
I have the same exact problem as him Rizen.. I requested my pending withdrawal on February 5th and have not received my withdrawal, or was it reinstated into my account. Would like to receive my Western Union transfer, regardless of the 10% fee or not as my process was done 10 days from now, before the process was even removed from the possible options.
LockPoker Username: StackIntruder
- i made this 2p2 account simply to respond to you and to get in touch with you on this matter. I am not aware on how to privately message you my information
dunno if u read my message yet LockRizen..have not received any emails from Support on this matter and have asked numerous times what is the cause of my extended delay of receiving my MTCN # and have yet to get a response. =\
ID: StackIntruder

Last edited by LockRizen; 02-16-2012 at 10:33 AM. Reason: removed e-mail
StackIntruder is offline  
Old 02-16-2012, 08:43 AM   #124
Lock Poker Representative
 
Join Date: Mar 2011
Posts: 2,663
Re: Lock WU Withdraw

Quote:
Originally Posted by aaron watter View Post
To follow up, support just emailed me back stating that they don't have the city that the wu is being sent from as wu does not provide it to them. Any advice? I've never used wu before so I'm really confused as to whether the woman at wu today was being weird (she did check with her supervisor though so going back without the city and trying again seems unlikely to work) or if lock support is giving me some kind of run around.
Western Union can be fussy, I had a situation when I got my credit card swiped while travelling and a friend sent me some cash whereby they wouldnt release my money because my passport had a middle name but my friend didnt use it when he sent the wire.

I tired a second WU outlet who gave me the same story, but when I pushed the issued they tried and it worked. So it seems their guidelines are stricter than their actual computer systems.

So I'd try a second outlet and persuade them to at least try to put it through.
imjustshane is offline  
Old 02-16-2012, 10:34 AM   #125
Lock Poker Room Manager
 
Join Date: Jun 2011
Posts: 1,152
Re: Lock WU Withdraw

Quote:
Originally Posted by StackIntruder View Post
dunno if u read my message yet LockRizen..have not received any emails from Support on this matter and have asked numerous times what is the cause of my extended delay of receiving my MTCN # and have yet to get a response. =\
ID: StackIntruder
I am following up with support now. I removed your e-mail from the posts for your safety now that I have it. Be careful posting your e-mail that you use for poker accounts on here, as sometimes people use the public forums as a way to gather e-mail addresses to try and hack.

Thanks

-Rizen
LockRizen is offline  
Old 02-16-2012, 10:52 AM   #126
banned
 
Join Date: Jan 2011
Posts: 129
Re: Lock WU Withdraw

Is the max WU still $250? If so, Rizen, any estimation on when this restriction will be lifted and the max will be back to $850 or whatever it was before? Also about how long is it taking for people to receive their mtcn number?
Sabice is offline  
Old 02-16-2012, 10:56 AM   #127
newbie
 
Join Date: Mar 2011
Posts: 31
Re: Lock WU Withdraw

After many hassles and intervention from Rizen I finally recieved a check from lock. THEN I GOT AN EMAIL SAYING DON'T CASH THE CHECK THERE IS A PROBLEM WITH IT. THEY ARE SWITCHING IT TO WESTERN UNION. OBV LOCK ISN'T ABLE TO DO PROPER BUSINESS.....
1beebers1 is offline  
Old 02-16-2012, 12:12 PM   #128
newbie
 
Join Date: Feb 2012
Posts: 21
Re: Lock WU Withdraw

$247.50 withdrawal

2/14 1pm requested

2/15 2pm processed

2/15 3pm got money

2/16 $22.50 first withdrawal fee had been refunded back

good
tigertigeraa is offline  
Old 02-16-2012, 01:21 PM   #129
centurion
 
Join Date: Feb 2012
Posts: 138
Re: Lock WU Withdraw

Quote:
Originally Posted by 1beebers1 View Post
After many hassles and intervention from Rizen I finally recieved a check from lock. THEN I GOT AN EMAIL SAYING DON'T CASH THE CHECK THERE IS A PROBLEM WITH IT. THEY ARE SWITCHING IT TO WESTERN UNION. OBV LOCK ISN'T ABLE TO DO PROPER BUSINESS.....
are checks not working now?? Cause i just requested a check payout yesterday!! any info on this??
m8kinmoves210 is offline  
Old 02-16-2012, 01:30 PM   #130
banned
 
Join Date: Jan 2012
Location: Opelousas, Louisiana
Posts: 73
Re: Lock WU Withdraw

Quote:
Originally Posted by aaron watter View Post
To follow up, support just emailed me back stating that they don't have the city that the wu is being sent from as wu does not provide it to them. Any advice? I've never used wu before so I'm really confused as to whether the woman at wu today was being weird (she did check with her supervisor though so going back without the city and trying again seems unlikely to work) or if lock support is giving me some kind of run around.
Dude just go get you a WU gold Mastercard at the store and you can get the MTCN # loaded on the card, And you dont have to deal with live person, easy as pie.

Last edited by PaulGobert; 02-16-2012 at 01:32 PM. Reason: spelling
PaulGobert is offline  
Old 02-16-2012, 01:51 PM   #131
Lock Poker Room Manager
 
Join Date: Jun 2011
Posts: 1,152
Re: Lock WU Withdraw

Quote:
Originally Posted by m8kinmoves210 View Post
are checks not working now?? Cause i just requested a check payout yesterday!! any info on this??
I've posted this other places but it was one batch from a particular processor and was on their end. Obviously in the current environment things are difficult, but from what I understand future payouts are being handled by another processor and other checks have been clearing it was just the one batch.

Not to minimize the issue here, but all users have been getting expedited WU payments to make sure they get cash in hand. This isn't a matter of not having the cash it's a processor issue. Future checks should work fine.

Thanks

-Rizen
LockRizen is offline  
Old 02-16-2012, 01:52 PM   #132
centurion
 
Join Date: Feb 2012
Posts: 138
Re: Lock WU Withdraw

Quote:
Originally Posted by PaulGobert View Post
Dude just go get you a WU gold Mastercard at the store and you can get the MTCN # loaded on the card, And you dont have to deal with live person, easy as pie.
are those gold cards real?? ive never heard of them before...
m8kinmoves210 is offline  
Old 02-16-2012, 02:54 PM   #133
banned
 
Join Date: Jan 2012
Posts: 72
Re: Lock WU Withdraw

Quote:
Originally Posted by m8kinmoves210 View Post
are those gold cards real?? ive never heard of them before...
Are the cards free? Can you load it on the western union website? Please explain more details. Thanks!
tippiebiz08 is offline  
Old 02-16-2012, 02:56 PM   #134
banned
 
Join Date: Jan 2012
Posts: 72
Re: Lock WU Withdraw

Quote:
Originally Posted by aaron watter View Post
Yes, it is from Nicaragua but the email did not specify a city. When I went to get the money from wu today not having a city was a problem. Still no response from customer service. While I am very glad that the money was sent, and not even too perturbed that it took twice as long as listed, not being provided the necessary information to pick up the money is fairly mindboggling.
managua, nicaragua. Try that city.
tippiebiz08 is offline  
Old 02-16-2012, 03:02 PM   #135
banned
 
Join Date: Jan 2012
Posts: 72
Re: Lock WU Withdraw

Rizen, I have already successfully withdrawn from Lock via western union back on 2/4. Why can't I see the option for WU on my withdrawal list now? I can only see 3 options: bankwire, ecocard, or currier check.....I am a US player. Please let me know whats going on...I know its hard to be consistent in a rough climate as I see in other posts the amount has dropped to a max of $250 "temporarily" but I should at least be able to see the option and withdrawal that way again right?

Thanks.
tippiebiz08 is offline  

 
      

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



All times are GMT -4. The time now is 06:36 PM.


Powered by vBulletin®
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0 ©2011, Crawlability, Inc.
Copyright 2008-2010, Two Plus Two Interactive