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Old 02-16-2012, 10:52 AM   #126
Sabice
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Re: Lock WU Withdraw

Is the max WU still $250? If so, Rizen, any estimation on when this restriction will be lifted and the max will be back to $850 or whatever it was before? Also about how long is it taking for people to receive their mtcn number?
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Old 02-16-2012, 10:56 AM   #127
1beebers1
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Re: Lock WU Withdraw

After many hassles and intervention from Rizen I finally recieved a check from lock. THEN I GOT AN EMAIL SAYING DON'T CASH THE CHECK THERE IS A PROBLEM WITH IT. THEY ARE SWITCHING IT TO WESTERN UNION. OBV LOCK ISN'T ABLE TO DO PROPER BUSINESS.....
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Old 02-16-2012, 12:12 PM   #128
tigertigeraa
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Re: Lock WU Withdraw

$247.50 withdrawal

2/14 1pm requested

2/15 2pm processed

2/15 3pm got money

2/16 $22.50 first withdrawal fee had been refunded back

good
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Old 02-16-2012, 01:21 PM   #129
m8kinmoves210
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Re: Lock WU Withdraw

Quote:
Originally Posted by 1beebers1 View Post
After many hassles and intervention from Rizen I finally recieved a check from lock. THEN I GOT AN EMAIL SAYING DON'T CASH THE CHECK THERE IS A PROBLEM WITH IT. THEY ARE SWITCHING IT TO WESTERN UNION. OBV LOCK ISN'T ABLE TO DO PROPER BUSINESS.....
are checks not working now?? Cause i just requested a check payout yesterday!! any info on this??
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Old 02-16-2012, 01:30 PM   #130
PaulGobert
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Re: Lock WU Withdraw

Quote:
Originally Posted by aaron watter View Post
To follow up, support just emailed me back stating that they don't have the city that the wu is being sent from as wu does not provide it to them. Any advice? I've never used wu before so I'm really confused as to whether the woman at wu today was being weird (she did check with her supervisor though so going back without the city and trying again seems unlikely to work) or if lock support is giving me some kind of run around.
Dude just go get you a WU gold Mastercard at the store and you can get the MTCN # loaded on the card, And you dont have to deal with live person, easy as pie.

Last edited by PaulGobert; 02-16-2012 at 01:32 PM. Reason: spelling
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Old 02-16-2012, 01:51 PM   #131
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Re: Lock WU Withdraw

Quote:
Originally Posted by m8kinmoves210 View Post
are checks not working now?? Cause i just requested a check payout yesterday!! any info on this??
I've posted this other places but it was one batch from a particular processor and was on their end. Obviously in the current environment things are difficult, but from what I understand future payouts are being handled by another processor and other checks have been clearing it was just the one batch.

Not to minimize the issue here, but all users have been getting expedited WU payments to make sure they get cash in hand. This isn't a matter of not having the cash it's a processor issue. Future checks should work fine.

Thanks

-Rizen
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Old 02-16-2012, 01:52 PM   #132
m8kinmoves210
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Re: Lock WU Withdraw

Quote:
Originally Posted by PaulGobert View Post
Dude just go get you a WU gold Mastercard at the store and you can get the MTCN # loaded on the card, And you dont have to deal with live person, easy as pie.
are those gold cards real?? ive never heard of them before...
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Old 02-16-2012, 02:54 PM   #133
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Re: Lock WU Withdraw

Quote:
Originally Posted by m8kinmoves210 View Post
are those gold cards real?? ive never heard of them before...
Are the cards free? Can you load it on the western union website? Please explain more details. Thanks!
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Old 02-16-2012, 02:56 PM   #134
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Re: Lock WU Withdraw

Quote:
Originally Posted by aaron watter View Post
Yes, it is from Nicaragua but the email did not specify a city. When I went to get the money from wu today not having a city was a problem. Still no response from customer service. While I am very glad that the money was sent, and not even too perturbed that it took twice as long as listed, not being provided the necessary information to pick up the money is fairly mindboggling.
managua, nicaragua. Try that city.
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Old 02-16-2012, 03:02 PM   #135
tippiebiz08
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Re: Lock WU Withdraw

Rizen, I have already successfully withdrawn from Lock via western union back on 2/4. Why can't I see the option for WU on my withdrawal list now? I can only see 3 options: bankwire, ecocard, or currier check.....I am a US player. Please let me know whats going on...I know its hard to be consistent in a rough climate as I see in other posts the amount has dropped to a max of $250 "temporarily" but I should at least be able to see the option and withdrawal that way again right?

Thanks.
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Old 02-16-2012, 04:09 PM   #136
PaulGobert
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Re: Lock WU Withdraw

Quote:
Originally Posted by tippiebiz08 View Post
Are the cards free? Can you load it on the western union website? Please explain more details. Thanks!
Yes, you should be able to picjk it up any where there is WEstern Union look for it hanging up, it is $4.95 load fee, its just like Green Dot Money card, but better yet you can load WU on to your card with the MTCN # because when you load the card they give you a MTCN #
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Old 02-16-2012, 04:56 PM   #137
m8kinmoves210
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Re: Lock WU Withdraw

Quote:
Originally Posted by PaulGobert View Post
Yes, you should be able to picjk it up any where there is WEstern Union look for it hanging up, it is $4.95 load fee, its just like Green Dot Money card, but better yet you can load WU on to your card with the MTCN # because when you load the card they give you a MTCN #
not sure i understand.. can i just go to a local wu and pick up the cash without buying any shady card?
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Old 02-16-2012, 07:15 PM   #138
ProTank
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Re: Lock WU Withdraw

Is western union no longer a option??
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Old 02-17-2012, 12:28 AM   #139
Wizard-50
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Re: Lock WU Withdraw

Quote:
Originally Posted by ProTank View Post
Is western union no longer a option??
It is, and quick. Max 250 though
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Old 02-17-2012, 11:17 AM   #140
chiefsfan17
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Re: Lock WU Withdraw

Quote:
Originally Posted by aaron watter View Post
To follow up, support just emailed me back stating that they don't have the city that the wu is being sent from as wu does not provide it to them. Any advice? I've never used wu before so I'm really confused as to whether the woman at wu today was being weird (she did check with her supervisor though so going back without the city and trying again seems unlikely to work) or if lock support is giving me some kind of run around.
Go to a new WU location.
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Old 02-17-2012, 01:58 PM   #141
m8kinmoves210
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Re: Lock WU Withdraw

Quote:
Originally Posted by m8kinmoves210 View Post
not sure i understand.. can i just go to a local wu and pick up the cash without buying any shady card?
anyone?
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Old 02-17-2012, 02:14 PM   #142
Sydien
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Re: Lock WU Withdraw

Quote:
Originally Posted by m8kinmoves210 View Post
anyone?
wat? Not using a card is the standard transaction.
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Old 02-17-2012, 02:41 PM   #143
chiefsfan17
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Re: Lock WU Withdraw

Quote:
Originally Posted by Wizard-50 View Post
It is, and quick. Max 250 though
Quick as in how quick?

Anyone know how quick they've been since the 250 max?
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Old 02-17-2012, 02:52 PM   #144
Sydien
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Re: Lock WU Withdraw

Quote:
Originally Posted by chiefsfan17 View Post
Quick as in how quick?

Anyone know how quick they've been since the 250 max?
Payout request email received:
Wed, Feb 15, 2012 at 9:59 AM

Payout processed email received:
Thu, Feb 16, 2012 at 12:41 PM

I still haven't picked up the money yet as I just wanted to test the speed of the cashout.
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Old 02-17-2012, 03:02 PM   #145
eYeLovErAgS
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Re: Lock WU Withdraw

Just went to pick up my WU and they said my MTCN # was invalid????

RIZEN, could you please address this?
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Old 02-17-2012, 04:18 PM   #146
LockRizen
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Re: Lock WU Withdraw

I don't personally have access to any of the MTCN #s etc, but if you get me your username/e-mail (please PM it or e-mail me at rizen@lockpoker.com and DON'T post your e-mail publicly here, for your safety) I will make sure someone is in touch with you ASAP.

Thanks

-Rizen

Quote:
Originally Posted by eYeLovErAgS View Post
Just went to pick up my WU and they said my MTCN # was invalid????

RIZEN, could you please address this?
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Old 02-17-2012, 04:19 PM   #147
m8kinmoves210
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Re: Lock WU Withdraw

Quote:
Originally Posted by LockRizen View Post
I don't personally have access to any of the MTCN #s etc, but if you get me your username/e-mail (please PM it or e-mail me at rizen@lockpoker.com and DON'T post your e-mail publicly here, for your safety) I will make sure someone is in touch with you ASAP.

Thanks

-Rizen
do u know how long you can wait till you can pick up your wu payout??
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Old 02-17-2012, 05:24 PM   #148
eYeLovErAgS
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Re: Lock WU Withdraw

Quote:
Originally Posted by LockRizen View Post
I don't personally have access to any of the MTCN #s etc, but if you get me your username/e-mail (please PM it or e-mail me at rizen@lockpoker.com and DON'T post your e-mail publicly here, for your safety) I will make sure someone is in touch with you ASAP.

Thanks

-Rizen
Pm with email sent.
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Old 02-17-2012, 06:26 PM   #149
dirtyjb30236
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Re: Lock WU Withdraw

Could someone please link me to an explanation of how the WU cards work?

Can I have my Lock WU cashout sent directly to the card, rather than going to the store? Seems really convenient if that's the case.
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Old 02-17-2012, 06:27 PM   #150
eYeLovErAgS
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Re: Lock WU Withdraw

I will update this thread with the progress of the problem with mtcn#
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