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Old 02-12-2012, 08:16 PM   #101
OMGTIMDWAN
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Re: Lock WU Withdraw

Anyone have a F'in clue where I can locate the status of my courier check withdrawal from the casino? Its not in the history nor anywhere else..
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Old 02-12-2012, 10:57 PM   #102
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Re: Lock WU Withdraw

Where the hell is Rizen, I withdrawal and get no email, no history of it, cant cancel it if i wanted.. And best of all, its all out of my account.. Am i missing somthing or did i just get screwed over
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Old 02-13-2012, 12:44 PM   #103
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Re: Lock WU Withdraw

Quote:
Originally Posted by OMGTIMDWAN View Post
Anyone have a F'in clue where I can locate the status of my courier check withdrawal from the casino? Its not in the history nor anywhere else..
Send me your username/e-mail and I'll have someone from support get back with you ASAP.

Thanks

-Rizen
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Old 02-13-2012, 12:46 PM   #104
LockRizen
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Re: Lock WU Withdraw

I never saw your chat, sorry. A lot of times I just sit down at PLO tables and once they get started up I get up and move to another one and start it. You can always e-mail me and I'm pretty responsive that way, and except on weekends I usually check here at least once a day.

Thanks

-Rizen

Quote:
Originally Posted by Five* View Post
It's not in my drop-down box either, looks like they removed it. Sad day.

I also saw "EricLynch" sitting down at .25/.50 cent PLO and I sat down to ask him and he did not respond to me. Shortly after, he left the table and moved to another table.
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Old 02-13-2012, 12:46 PM   #105
BOANGTAO
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Re: Lock WU Withdraw

Western Union withdrawl Thursday and no word on anything. I wonder if they will still be processed without it as an option or if it will just be cancelled.
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Old 02-13-2012, 02:28 PM   #106
m8kinmoves210
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Re: Lock WU Withdraw

Quote:
Originally Posted by BOANGTAO View Post
Western Union withdrawl Thursday and no word on anything. I wonder if they will still be processed without it as an option or if it will just be cancelled.
yea man i withdrew from wu on thursday as well... still no word for me. I think since we requested it before it went down I believe we should still get our payout...
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Old 02-13-2012, 03:45 PM   #107
ProTank
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Re: Lock WU Withdraw

How come the max withdrawal is now $250 LockRizen???
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Old 02-14-2012, 03:12 PM   #108
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Re: Lock WU Withdraw

Still waiting on western union from Thursday. They said 48-72 hours, been over 100 hours lol didnt take them long to get behind
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Old 02-14-2012, 05:13 PM   #109
m8kinmoves210
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Re: Lock WU Withdraw

Quote:
Originally Posted by BOANGTAO View Post
Still waiting on western union from Thursday. They said 48-72 hours, been over 100 hours lol didnt take them long to get behind
rizen? care to address this?
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Old 02-14-2012, 05:14 PM   #110
ev2an
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Re: Lock WU Withdraw

At least it is back up... Wish we could get some reassurance that it will stay up.

maybe it is fixed with the amount max being $250
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Old 02-14-2012, 05:29 PM   #111
m8kinmoves210
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Re: Lock WU Withdraw

Quote:
Originally Posted by ev2an View Post
At least it is back up... Wish we could get some reassurance that it will stay up.

maybe it is fixed with the amount max being $250
max being 250 is a joke... give me a break lock
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Old 02-14-2012, 05:55 PM   #112
Whitelextown
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Re: Lock WU Withdraw

i saw it but only maxed out at 250.00. I guess for those wanting to get off little bits, ok. Better than nothing. I am happy it's an option.
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Old 02-15-2012, 07:22 AM   #113
StackIntruder
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Re: Lock WU Withdraw

Quote:
Originally Posted by OMGTIMDWAN View Post
Where the hell is Rizen, I withdrawal and get no email, no history of it, cant cancel it if i wanted.. And best of all, its all out of my account.. Am i missing somthing or did i just get screwed over
Quote:
Originally Posted by LockRizen View Post
Send me your username/e-mail and I'll have someone from support get back with you ASAP.

Thanks

-Rizen
I have the same exact problem as him Rizen.. I requested my pending withdrawal on February 5th and have not received my withdrawal, or was it reinstated into my account. Would like to receive my Western Union transfer, regardless of the 10% fee or not as my process was done 10 days from now, before the process was even removed from the possible options.
LockPoker Username: StackIntruder
- i made this 2p2 account simply to respond to you and to get in touch with you on this matter. I am not aware on how to privately message you my information

Last edited by LockRizen; 02-16-2012 at 10:34 AM. Reason: removed e-mail
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Old 02-15-2012, 08:01 AM   #114
imjustshane
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Re: Lock WU Withdraw

Hey guys,

The $250 max is just a temporary measure.

There have been a few teething problems with rolling out our own cashier and this enables us to keep the option open and ride through this brief time.

Will update here as soon this restriction is lifted.
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Old 02-15-2012, 10:56 AM   #115
LockRizen
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Re: Lock WU Withdraw

Quote:
Originally Posted by BOANGTAO View Post
Still waiting on western union from Thursday. They said 48-72 hours, been over 100 hours lol didnt take them long to get behind
PM me your info and I'll make sure someone gets in touch with you ASAP.

Thanks

-Rizen
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Old 02-15-2012, 12:33 PM   #116
BOANGTAO
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Re: Lock WU Withdraw

Quote:
Originally Posted by LockRizen View Post
PM me your info and I'll make sure someone gets in touch with you ASAP.

Thanks

-Rizen
PM sent, thank you
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Old 02-15-2012, 03:14 PM   #117
ProTank
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Re: Lock WU Withdraw

250 is max wth lock i make a living of poker and a 10% fee and i can only withdraw every 8 days cmon...
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Old 02-15-2012, 03:57 PM   #118
aaron watter
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Re: Lock WU Withdraw

Anyone know the city where these are being sent from? My email only has a name, country and control number. Wu refuses to give me the cash without a city. Hoping to pick up tonight, but no response from email or phone support yet.....
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Old 02-15-2012, 10:44 PM   #119
ProTank
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Re: Lock WU Withdraw

i think is nicaragua from southern new mexico cost not sure..
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Old 02-15-2012, 10:45 PM   #120
BOANGTAO
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Re: Lock WU Withdraw

Quote:
Originally Posted by BOANGTAO View Post
PM sent, thank you
Have MCTN number now thanks
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Old 02-15-2012, 11:13 PM   #121
aaron watter
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Re: Lock WU Withdraw

Quote:
Originally Posted by ProTank View Post
i think is nicaragua from southern new mexico cost not sure..
Yes, it is from Nicaragua but the email did not specify a city. When I went to get the money from wu today not having a city was a problem. Still no response from customer service. While I am very glad that the money was sent, and not even too perturbed that it took twice as long as listed, not being provided the necessary information to pick up the money is fairly mindboggling.
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Old 02-16-2012, 12:41 AM   #122
aaron watter
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Re: Lock WU Withdraw

To follow up, support just emailed me back stating that they don't have the city that the wu is being sent from as wu does not provide it to them. Any advice? I've never used wu before so I'm really confused as to whether the woman at wu today was being weird (she did check with her supervisor though so going back without the city and trying again seems unlikely to work) or if lock support is giving me some kind of run around.
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Old 02-16-2012, 03:04 AM   #123
StackIntruder
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Re: Lock WU Withdraw

Quote:
Originally Posted by StackIntruder View Post
I have the same exact problem as him Rizen.. I requested my pending withdrawal on February 5th and have not received my withdrawal, or was it reinstated into my account. Would like to receive my Western Union transfer, regardless of the 10% fee or not as my process was done 10 days from now, before the process was even removed from the possible options.
LockPoker Username: StackIntruder
- i made this 2p2 account simply to respond to you and to get in touch with you on this matter. I am not aware on how to privately message you my information
dunno if u read my message yet LockRizen..have not received any emails from Support on this matter and have asked numerous times what is the cause of my extended delay of receiving my MTCN # and have yet to get a response. =\
ID: StackIntruder

Last edited by LockRizen; 02-16-2012 at 10:33 AM. Reason: removed e-mail
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Old 02-16-2012, 08:43 AM   #124
imjustshane
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Re: Lock WU Withdraw

Quote:
Originally Posted by aaron watter View Post
To follow up, support just emailed me back stating that they don't have the city that the wu is being sent from as wu does not provide it to them. Any advice? I've never used wu before so I'm really confused as to whether the woman at wu today was being weird (she did check with her supervisor though so going back without the city and trying again seems unlikely to work) or if lock support is giving me some kind of run around.
Western Union can be fussy, I had a situation when I got my credit card swiped while travelling and a friend sent me some cash whereby they wouldnt release my money because my passport had a middle name but my friend didnt use it when he sent the wire.

I tired a second WU outlet who gave me the same story, but when I pushed the issued they tried and it worked. So it seems their guidelines are stricter than their actual computer systems.

So I'd try a second outlet and persuade them to at least try to put it through.
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Old 02-16-2012, 10:34 AM   #125
LockRizen
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Re: Lock WU Withdraw

Quote:
Originally Posted by StackIntruder View Post
dunno if u read my message yet LockRizen..have not received any emails from Support on this matter and have asked numerous times what is the cause of my extended delay of receiving my MTCN # and have yet to get a response. =\
ID: StackIntruder
I am following up with support now. I removed your e-mail from the posts for your safety now that I have it. Be careful posting your e-mail that you use for poker accounts on here, as sometimes people use the public forums as a way to gather e-mail addresses to try and hack.

Thanks

-Rizen
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