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06-18-2012 , 01:50 PM
It says shane is online right now. Lets hope he responds and has some good news! *fingerscrossed*
06-18-2012 , 03:49 PM
yall people need to chill out on your little 350$ WU cashouts!! theres people with way big problems! but dont worry i got my WU today requested6/2 so everyone just chill out and wait and quit emailing support you think there just gonna flip a switch and boom your WU will go threw guys get real!! if you dont like like lock go play live poker but for online poker mow it is wat it is so quit crying like little babies!!
06-18-2012 , 04:12 PM
is lock wu at 2k max now? just went to withdraw and saw this.

edit - see a couple posts above that is indeed true. Good job lock.
06-18-2012 , 04:32 PM
why does it say WU is 2k max yet I can only withdraw 1800 with the 200 fee? It sucks even more when its a free withdraw yet I cant take out 2k
06-18-2012 , 08:20 PM
Quote:
Originally Posted by SNGplayer24
why does it say WU is 2k max yet I can only withdraw 1800 with the 200 fee? It sucks even more when its a free withdraw yet I cant take out 2k
Thats the way its been for like 2-3 months. Just email support and they'll hook you up with the refund for the fee (only one free one per month)

Ya'll need to just relax, it sounds like they're figuring it out plus they've massively increased the max withdrawal amount. I requested one 6/5 and I'm sure it will come through pretty soon ya dig
06-18-2012 , 08:25 PM
Quote:
Originally Posted by CmonSon
ok i can confirm i see the 2k max withdraw 1 time per a week, depositing as we speak

good job lock
did a withdrawal just the other day for a maximum $350 how can you get the higher w/d limit ? (attn: shane)
06-18-2012 , 09:34 PM
Quote:
Originally Posted by HouseholdCrook
Hi shane, i have had a WU withdrawal stuck at requesting since 6/8 .i like everyone else wasted hours of time and effort trying to contact Customer service... i was wondering if you could help push it through or let me know if it will be addressed sometime soon, thanks very much for your time.
HouseHoldCro
Why should you get special treatment? Your wait is standard for western union and you've posted 5 times in 24 hours about it. Nobody cares. Stop clogging up the thread.

Also lol @ spending "hours" contacting support.
06-18-2012 , 10:52 PM
In the past it has taken only a few days at the most to get western union withdrawals and cash in hand, and usually when you request it, its already going thru by the next day but now its still in requested mode and i feel its taking too long - it wasnt like this before- does anyone know what the current time frame is???

I definitely don't like seeing on here that some people have been waiting a few weeks for WU. This has always been a good option but if this gets slow I'm gonna start getting pissed since NOTHING ever seems to remain constant with lock. Hey Lock, sometimes your players just want some predictability. Come on!
06-18-2012 , 10:57 PM
I believe the new 2k limit just came online yesterday which can be used weekly and they will refund 2 fees per month.
06-19-2012 , 08:33 AM
Shane,

I have had a WU Withdrawal sitting on "Requested" since June 9th. It's been 10 days and its not even showing up as authorized or some form that the process is moving along. Can you please look at that for me to get it moving forward?

User ID - Strait_Tripn


Thank You
06-19-2012 , 09:32 AM
sorry if im asking alot of new questions but i just withdrew some money today thru WU. if im not verified, will they reject my request on the spot or they will reject it later cause i sent in my verification days ago and not heard back from anyone even after emailing support and shane
06-19-2012 , 09:33 AM
also how can i check the status of my withdrawal?
06-19-2012 , 10:00 AM
Quote:
Originally Posted by babyhaley
also how can i check the status of my withdrawal?
Go attempt to withdraw more money i.e. just attempt to withdraw more funds and it will display the page with the information you need.
06-19-2012 , 10:21 AM
^^ thanks Dr0n3
06-19-2012 , 05:54 PM
What are the timeframes for withdrawals lately? It seems like about 2 weeks for most people based on the last few pages of posts. It seems like Lock is failing in getting players their money on time. When they were on Merge the timeframe was more like 2 days.
06-19-2012 , 10:52 PM
Still have heard nothing from Lock on a w/d request from 6-14...tilting
06-19-2012 , 11:12 PM
Its about 10 days for WU
06-19-2012 , 11:15 PM
Mine just went from requested to under review and i requested it on 6/12 its slowDr than usual but coming along
06-20-2012 , 01:40 AM
Quick question Shane.....so the first two WU withdrawals are free each month. I just want to make sure that is IN ADDITION to the one free check per month and it's not 2 free withdrawals total. So one free check per month and 2 free WU??

Thanks
06-20-2012 , 08:43 AM
Going into the 11th day, still sitting as "Requested".
Initial Request placed 6-9-2012.

Have made success WU cashouts multiple times.
06-20-2012 , 09:14 AM
requested 6/5 and still processing. wtf?
06-20-2012 , 10:09 AM
This is from Shane yesterday regarding WU withdrawals...

Hey guys just a quick update, we wont hit full speed with these till we clear the backlog. The situation will continue to improve as we move forward.

Hopefully this means things are getting better.
06-20-2012 , 10:22 AM
Quote:
Originally Posted by BrianRx74
This is from Shane yesterday regarding WU withdrawals...

Hey guys just a quick update, we wont hit full speed with these till we clear the backlog. The situation will continue to improve as we move forward.

Hopefully this means things are getting better.
been 15 days and mine is still "processing" so, it can't get much worse.
06-20-2012 , 11:47 AM
Quote:
Originally Posted by BrianRx74
This is from Shane yesterday regarding WU withdrawals...

Hey guys just a quick update, we wont hit full speed with these till we clear the backlog. The situation will continue to improve as we move forward.

Hopefully this means things are getting better.
this is honestly depressing.

we were told Monday things were going to be pushed through.

you know how many u have so why not tell us about how long its going to take.

some honesty would go a long way here.
06-20-2012 , 01:42 PM
Quote:
Originally Posted by JustinBieber
sorry if this has been answered but how do you get a refund on lockpoker wu withdrawal fee?
Contact Support

      
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