Its now updated to the new limit.

There will still be the week wait from processed, thats a processor rule.

hey shane how are you going to do the 2 free cash outs a month its still showing a 10% fee!!

They are done as refunds.

You normally just contact support, but you can also contact me for now and I can get any 2+2 guys rushed through.

Thanks for all of your help Shane..... Things are finally coming together I see, as each week comes and goes I see more improvement and I cannot complain.

Shane or Rizen - I emailed support about receiving my deposit bonus. I used the code THEFUTURE as I was under the impression that was the most recent deposit bonus. I asked support to please award me with the most recent deposit bonus if that bonus I used isnt valid any longer. I received an email with a link to all your current promos which did not answer my question at all and seemed like an automated response. I would like to continue playing here but neither my deposit bonus nor rakeback seems to be working. I play almost every day and I rely on these bonuses and rakeback to make my living can you please help me out as your emailing response time has been three days or more between emails and at the rate my questions are not being answered I am not making any progress

Its been slower going than we would have liked, but its definitely heading in the right direction.

If you send me the email associated with your account I can check if you already have the bonus awarded and if not get support to issue it to you.

Does that mean we are going to have to wait an additional 7 days from Monday even though I have already waited a week?

The delay is on requesting another WU transfer not on receiving the existing transfers.

Hi shane, i have had a WU withdrawal stuck at requesting since 6/8 .i like everyone else wasted hours of time and effort trying to contact Customer service... i was wondering if you could help push it through or let me know if it will be addressed sometime soon, thanks very much for your time.
HouseHoldCro

Hi shane, i have had a WU withdrawal stuck at requesting since 6/8 .i like everyone else wasted hours of time and effort trying to contact Customer service... i was wondering if you could help push it through or let me know if it will be addressed sometime soon, thanks very much for your time.
HouseHoldCro

No word from shane, no word from LOck, No Western union..

Man i love waking up to false promises.....

Hi shane, i have had a WU withdrawal stuck at requesting since 6/8 .i like everyone else wasted hours of time and effort trying to contact Customer service... i was wondering if you could help push it through or let me know if it will be addressed sometime soon, thanks very much for your time.
HouseHoldCro

Received W.U last night. Took quite some time but hopefully was just a result of the switch. If they don't fix the lack of customer support soon Lock will be in trouble.. Time will tell

Just want to double check: if I cashout $2k, I'll actually get $1800 and can get the $200 transaction fee reimbursed by emailing support?

+1

hey yall just got my WU today looks like things are turning around!!

When did you request it?

Yes, they refund the fee to your account.

Lord only knows when they might actually get to the request.

Shane said in a post you can pm or skype him too about the refund.

how long will it take for me to get my stuff verified?? shane could i just send u the info and can u get me verified as soon as possible?? any help would be appreciated

Going here first would be a good start...

http://forumserver.twoplustwo.com/19...n-faq-1081903/

Not sure if this helps, but my bonus was not added to my admin page for about a week. I used THEFUTURE, as well. It is there now, although i don't see any progress on that bonus, not sure how it is paid out.

WU payout requested 6/3
WU payout received 6/16

Shane,

My payout request from 6/11 is still stuck in "requested" status. Is there anyway we can move this along? I'm guessing things are going to start picking up this week. My userID is as follows:

nETiCus

Thanks.

I have the same problem but my was requested 6/12

ok i can confirm i see the 2k max withdraw 1 time per a week, depositing as we speak

good job lock

WU requested 6/4
WU approved ?????