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06-15-2012 , 12:51 AM
Quote:
Originally Posted by voff voff voff
What were they, OJ?
It was a post and some replies about how all these Cashout issues, long waits for cashouts, lowering the WU limits, bounced checks, lack of support responses, and all of these thing related to money seem to clearly point to a Lock cash flow problem.
06-15-2012 , 07:08 AM
LOL

We're sorry, but your EPT_WU payout request of 418 USD for Account ID platinium777 has been declined.

Payout Comments: [Ref: 15707270]

We thank you for your continued business and are always available if you should have any questions.

Money back in my bankroll. So,finally it's not withdrawable ? Seems ''real money'' is like fun play

Docs uploaded/approved a weeks ago.
06-15-2012 , 07:26 AM
Quote:
Originally Posted by Mckittrick19
Got my number today. I hope when i get my WU card i can load it online and won't have to go to store. Anyone know if you can?
What is this 'WU card'? Details?
06-15-2012 , 08:04 AM
It's a debit/credit card WU offers on there site. That is about all i know someone in this thread suggested it. Figured I would try it out
06-15-2012 , 10:14 AM
I requested my WU withdraw on the 11th and it still says "Requested". Does it usually stay that way for a while? I know these things are taking about a week or so, but when does the status usually change and from what to what?

Last edited by jacolema44; 06-15-2012 at 10:23 AM.
06-15-2012 , 12:16 PM
Quote:
Originally Posted by jacolema44
I requested my WU withdraw on the 11th and it still says "Requested". Does it usually stay that way for a while? I know these things are taking about a week or so, but when does the status usually change and from what to what?
Mine is still in "Requested" as well. It usually is in requested for 1.5 days if not less. Mine has been in requested since the 12th and hasnt changed. This is the first time that I have requested a cashout since the merge. Hopefully this will change soon.
06-15-2012 , 03:30 PM
I have still no received any email support, phone call, or contact regarding my withdrawl after a week. If any employee of lock is trolling here, please Message me about this? I don't know if this is a great place to play if they can't get the support together the way they did.
06-15-2012 , 05:40 PM
requested wu on 9th.

Have yet to hear anything.

used to hear something in a 2 or 3 days.

well let everyone know when i do get a response
06-15-2012 , 10:34 PM
What happened to the EcoCard withdrawl option?
06-16-2012 , 12:12 AM
request on 6/3
still requested status and haven't heard anything from them will up date when i fot it.
06-16-2012 , 12:22 AM
Sorry if this has been posted already but I couldnt find anything on it...I was just wondering if I can withdrawal a WU while im in Vegas even though my address is in Florida?
06-16-2012 , 12:34 AM
my last withdraw 6/3 only $350 max and now SHANE said it was 2k max and 2free withdraw per month ,is that correct ?
anyone here can let me know.thanx
06-16-2012 , 12:41 AM
^ he said they are switching wu procesessers and the 2k max won't go live until Monday.
06-16-2012 , 12:57 AM
Quote:
Originally Posted by Dr. D'Lite
Sorry if this has been posted already but I couldnt find anything on it...I was just wondering if I can withdrawal a WU while im in Vegas even though my address is in Florida?
Almost a 100 percent certain you can only withdrawal using WU to the registered city and "area" that is registered on your account that matches your ID. Pretty sure you can't email support and be like "hey, i'm in vegas this weekend...send my money here."
06-16-2012 , 01:12 AM
Quote:
Originally Posted by Dr. D'Lite
Sorry if this has been posted already but I couldnt find anything on it...I was just wondering if I can withdrawal a WU while im in Vegas even though my address is in Florida?
I would ask them (although that is about impossible) I don't get why it would matter where you are. You can pick up WU's any where as long as you have your photo ID and the MTCN number. I would assume a WU from Lock wouldn't be any different. They don't send it to a specific location, it's just in the WU system.
06-16-2012 , 01:28 AM
Quote:
Originally Posted by iWillNotBust
I would ask them (although that is about impossible) I don't get why it would matter where you are. You can pick up WU's any where as long as you have your photo ID and the MTCN number. I would assume a WU from Lock wouldn't be any different. They don't send it to a specific location, it's just in the WU system.
No you have to send it to a specific area i.e. city, state, country, province, etc...

You have to know where it's coming from to pick it up as well.

Last edited by RAVegas; 06-16-2012 at 01:39 AM.
06-16-2012 , 09:22 AM
Given all the BS that's been going on? Don't you think a Thread concerning all of this should be a sticky on the Lock Poker Thread. It should be a concern, as they are losing a lot of people by not keeping up with the support.
06-16-2012 , 11:44 AM
Shane, requested my western union on 6/3 you said to email you the addy on my acct and you would look into it for me, that was 3 days ago and have got no response from you. I did however get the exact same email yesterday as I did when I originally cashed out... So I'm now on day 14 and have got no resolution, no email from support, no email from you, no call back from support phone number, please help me out here...
06-16-2012 , 03:33 PM
I requested a WU withdrawal on the 3rd as well and status went from pending to processed yesterday. My money is at WU but Lock never e-mailed a transfer control # or info about the sender which is apparently not listed as Lock poker. ...so still am waiting for response from support about what country the payout is coming from, name of the sender and the transfer control #.
06-16-2012 , 04:59 PM
Shane responded to one of my posts and said they are moving to a new processor and that they were hoping that everything was going to be ready friday but it didn't happen. He said Monday everything should be ready and they are going to process everything Monday.
Cheers
06-16-2012 , 05:25 PM
As gnarkill4 posted its looking like Monday all the outstanding WU cashouts will be flushed through.
06-17-2012 , 12:25 AM
Thanks I hope the flush out goes good....... What are going to be the new limits on cashing out with WU...... Shane?
06-17-2012 , 12:43 AM
he said 2k a week
06-17-2012 , 12:48 AM
Yup but it is still showing $350, and since we been waiting since the start of the month on this cashout will we be able to cash out right away after this? More than likely have to wait the 8 days.
06-17-2012 , 04:35 PM
Just did first withdrawal after the new 2k limit hopefully it is faster like they said. Looks like you are able to load the western union master card online as long as you have the mtcn number. Will update on both once i get the number

      
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