Because this is the best course of action to take, lol. Send hateful pissed off emails to an already shady company that is "holding" your money. Say goodbye to whatever you had on lock because I'm willing to bet you will never see your money again.

Sending emails like this never helps your case and I'm willing to bet if your email was as bad as i think it is, your account is probably going be closed soon.

Sent 3 emails to support in the past 2 weeks with no cursing or threatening, and have seen zero change in my withdrawal, so yeah.

i've personally resolved to send lock at least one email every 24 hours. who knows if this will have any effect.

My conversations with Shane on Skype...

[4/15/2013 11:18:33 AM] shane.lockpoker: HI (My first name)
[4/15/2013 11:19:03 AM] shane.lockpoker: Did your WU make it out in the batch late last week?
[4/15/2013 11:19:04 AM] (My first name) (My last name): i still haven't gotten my WU cashout, it has been 10 weeks already...i talked to 3 different support they all told me i will receive it soon...
[4/15/2013 11:19:04 AM] (My first name) (My last name): no
[4/15/2013 11:19:29 AM] shane.lockpoker: There is another batch in transit which should be the end of those outstanding batches, that should hit in the next 72 hours
[4/15/2013 11:19:42 AM] shane.lockpoker: Though could hit as soon as overnight
[4/15/2013 11:19:49 AM] (My first name) (My last name): k
[4/15/2013 11:19:54 AM] (My first name) (My last name): hopefully i am on it
[4/15/2013 11:19:55 AM] (My first name) (My last name): MAR 03, 2013 | 07:46AM EST
Hello (My first name),

Thank you for your email. Please be informed that your cash out is currently processing and you will shortly receive an email with the information you need to pick up your funds.


Please let us know if we can be of further assistance.

Kind regards,

Mark
[4/15/2013 11:20:06 AM] (My first name) (My last name): i been receiving this kind of replies since early march
[4/15/2013 11:20:33 AM] (My first name) (My last name): hopefully, i will get it this week. thanks
[4/15/2013 11:30:46 AM] shane.lockpoker: From what I was told this morning this is the end of the really old ones waiting to be cleared so it should be.
[4/15/2013 11:31:01 AM] (My first name) (My last name): thank you
hi shane
[4/17/2013 6:45:01 PM] shane.lockpoker: Hi
[4/17/2013 6:45:13 PM] (My first name) (My last name): 2013-02-09 03:06:51 WesternUnion Verified
[4/17/2013 6:45:21 PM] (My first name) (My last name): status still haven't change yet?
[4/17/2013 6:45:36 PM] (My first name) (My last name): is it possible for you to find out when I should expect to get processed?
[4/17/2013 6:45:53 PM] shane.lockpoker: I was told this batch will probably still be arriving till the end of tomorrow.
[4/17/2013 6:46:09 PM] (My first name) (My last name): okay
[4/17/2013 6:46:13 PM] (My first name) (My last name): thanks
[4/17/2013 6:47:13 PM] (My first name) (My last name): hopefully i will get it by end of the today tomorrow, thank you.
[4/18/2013 11:51:55 PM] (My first name) (My last name): hi shane
[4/19/2013 10:41:30 AM] (My first name) (My last name): Hi Shane
[4/19/2013 10:41:40 AM] shane.lockpoker: Hi (My first name)
[4/19/2013 10:41:50 AM] (My first name) (My last name): I sitll haven't received my 2k
[4/19/2013 10:41:58 AM] (My first name) (My last name): should I be expecting to receive it today?
[4/19/2013 10:42:52 AM] shane.lockpoker: They just let me know they squeezed out another batch.
[4/19/2013 10:43:03 AM] shane.lockpoker: Originally it was just early this week and early next week
[4/19/2013 10:43:06 AM] shane.lockpoker: But there was another today.
[4/19/2013 10:43:16 AM] shane.lockpoker: So it could hit today or early next week.
[4/19/2013 10:43:26 AM] (My first name) (My last name): okay
[4/19/2013 10:43:43 AM] (My first name) (My last name): and this would clear all the outstanding ones from January and early Feb?
[4/20/2013 1:18:23 PM] (My first name) (My last name): hi shane
[4/20/2013 1:18:56 PM] (My first name) (My last name): are all the outstanding withdrawal from Jan and Feb going to be clear by next week?
[4/21/2013 10:42:28 AM] (My first name) (My last name): Hi Shane
[4/23/2013 11:49:21 AM] (My first name) (My last name): Hi Shae
[4/23/2013 11:49:22 AM] (My first name) (My last name): shane8
[4/23/2013 11:49:25 AM] (My first name) (My last name): shane*
[4/23/2013 11:49:46 AM] shane.lockpoker: HI
[4/23/2013 11:50:26 AM] (My first name) (My last name): I still haven't receive the sender's info and control number for my feb 8th cashout, could you please check when they will most likely process it?
[4/23/2013 11:51:35 AM] shane.lockpoker: The batch has been processed by the processor, just waiting on the MTCNs to come back, they are expecting that to happen Wed/Thurs
[4/23/2013 11:52:20 AM] (My first name) (My last name): okay thanks. So i should definitely expect to get my money by Thursday?
[4/23/2013 2:01:23 PM] shane.lockpoker: Thats my understanding
[4/23/2013 2:01:50 PM] (My first name) (My last name): thanks

And now he just ignores me...

<3 shane and his "batches"

Came across some information that some may find relevant to the situation at hand:

http://pokerfuse.com/news/poker-room...o-worse-06-05/

http://pokerfuse.com/news/industry/c...sements-08-05/

first link has it's own thread that is fairly lengthy
http://forumserver.twoplustwo.com/19...poker-1328233/

It will make you feel like you're doing something useful with your time and it will add another pointless email support has to wade through. I guess there will be an effect, but probably not what you were hoping for.

Guess I'll also add to this thread even though I know I shouldn't have anything useful to add yet:

Requested: 4/17
Nothing since

Cash in hand from 3/25 request for $700.

to add productivity to my post: I'm also in the mid-late april boat and haven't heard anything

requested 3/9
verified 4/9
nothing changed since

I asked them if I could travel to their headquarters on my own dime to pick up my funds as they indicated paymebt processors and western union "batches" were backlogged. Viable way to help them eliminate these issues. They declined

Ugh

February 1 - Requested

May 13 - Processed

This means I should get my MTCN by.... AUGUST?

If you lucky!

Also waiting, from mid-Feb.

Here's their response. I'd believe it if you replaced days with months...


"Thank you for your email.

Having reviewed your account, I can see that we are just waiting on your MTCN for your withdrawal to be processed. As this is the case, we expect your withdrawal to be processed and ready for collection in the coming days.

Please accept our apologies for the delay in the supply of these details and we thank you for your patience during this time.

Please let us know if we can be of further assistance.

Kind Regards,

Michelle"

Been waiting since Feb 28, only says verified. Lock isn't responding to my emails either. What a joke

Sent from my PG86100 using 2+2 Forums

Weird, but they have been responding to E-mails, albeit with the same generic crap that pisses everyone off.
Im in the same situation as you. requested mid-Feb

I hope were getting close to a WU "batch" soon......Its been skrill for the last couple

I hadn't played on Lock in a while and was unaware of the issues. I got on the other night on a lark and now have some money to withdraw. Is it worth trying or should I hold off and see how things go?

Yes our intention was to get Skrill back under control and then turn our focus to WU. These will start coming through shortly.

Hey Shane, anyway you can give me an update on the status of my WU withdrawal? I'd appreciate it tremendously.
Username: Paul24

Thanks.

I hate to do this, but i gota give credit since i been hating on them for 3 months now ...lol

1/28 Requested
2/14 Verified
4/23 Processed with Sender-inf
5/14 MTCN received and have real ...real cash in my hand

Email received today after inquiring about my 2/21 cashout. I'm hopeful.

You're one lucky person! 4 and 1/2 months to receive cash--Lock is really coming through on their promise to speed up cash outs.

I don't know about this, are you a real person lol? happy you finally got your payout.