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05-09-2013 , 11:07 PM
Quote:
Originally Posted by Halstad
There are reports of skrill payouts going out today.
Reports came from Lock i want customer proof.
05-10-2013 , 01:40 AM
Quote:
Originally Posted by idun215
Reports came from Lock i want customer proof.
Reports didn't come from lock. Check the ROW cash out thread. A bunch of players reported receiving cash outs today, mostly from February request dates. There are obviously a ton of players still not paid but to say the news about skrill payouts today came from Lock is not accurate.
05-10-2013 , 01:49 PM
Requested 5/3/13
Verified 5/10/13
05-10-2013 , 02:01 PM
Quote:
Originally Posted by slimshady1999
Requested 5/3/13
Verified 5/10/13
Requested 4/28
Still in requested status.
What does verified mean exactly?

Last edited by dudmaster; 05-10-2013 at 02:03 PM. Reason: typo
05-10-2013 , 02:12 PM
Has anyone received any WU withdrawals from LOCK POKER in the last month? US Players only? any amounts specifically?
05-10-2013 , 02:20 PM
you might want to read the WU W/D thread
05-10-2013 , 02:28 PM
There's already a whole thread dedicated to WU withdrawals for players. This thread is pointless.
05-10-2013 , 02:29 PM
There's a thread already for this: "Lock WU Withdraw".

Please, please, please stop making unnecessary threads everyone, it just clogs up the support forum here. If everyone went on making these threads, no one would ever find out any viable information or anything whatsoever. Just post in the already existing threads.
05-10-2013 , 02:32 PM
Requested 4/21
Still in requested status.
It means it has been processed which means you're just waiting for sender's info and mtcn#. Also, it allows you to request another withdrawal
05-10-2013 , 02:49 PM
Quote:
Originally Posted by vindictive27
There's a thread already for this: "Lock WU Withdraw".

Please, please, please stop making unnecessary threads everyone, it just clogs up the support forum here. If everyone went on making these threads, no one would ever find out any viable information or anything whatsoever. Just post in the already existing threads.
+1 I can't remember where i read what and want to check back because there is 500 threads of almost same material.
05-10-2013 , 02:56 PM
my bad..i thought that other post had alot of non us players..thats why i posted. I suppose i can just post in there though. is there a way of deleting this thread?
05-10-2013 , 02:59 PM
yes, hit alt+f4
05-10-2013 , 03:00 PM
req : 3/06
verified: 4/11
mtc : 5/9
cih: 5/10

I had emailed them a bunch of times within the last couple weeks, and then i talked to them on live chat on Monday night and pretty much told them I want my ****ing money and don't wanna hear no bull**** backlog excuses and other canned responses , so they forwarded my request to cashier dep and received this email next day....

Hi there,

Our Cashier Manager has fast tracked your Western Union payout and your pickup info will be available within 48 hours. Please look out for an email from us that includes your pickup info. This must be taken to your local Western Union branch in Astoria NY, along with photo ID. And please ensure you check your Spam/Junk folder, as the email may inadvertently end up here. Thank you so much for your patience.

Please note that the cancellation, transfer and resubmission of your payout was necessary to process your request.

All my best,

Elle



so I waited 48 hours and nothing, so I emailed them back that I wanted my pick up info and they emailed me back with the info, I guess you gotta keep bugging them to get anywhere, I believe had I not emailed them I would of still been waiting

in the end I will never deposit/play on this site again, good day!
05-10-2013 , 04:33 PM
Quote:
Originally Posted by jringo19
Requested 4/21
Still in requested status.
It means it has been processed which means you're just waiting for sender's info and mtcn#. Also, it allows you to request another withdrawal
Don't think this is right, or if it is I need to know what to do. I requested 2/8, verified 4/2 and I still can't request another withdrawal it just shows the status of my current one and a cancel withdrawal button when I go to withdrawal page.
05-10-2013 , 05:09 PM
max withdrawal

requested 2/17
verified: I cant remember what day

no sender's info, no mtcn.

bovada is awesome, I got a 3k check in less than a week and it cleared in 1 day.

f lock poker.

Last edited by Bobo Fett; 05-14-2013 at 03:41 AM.
05-10-2013 , 05:11 PM
they are replying really fast to emails if you use profanity...


Lock Support
MAY 10, 2013 | 05:09PM EDT
Hello Jay ,

Thank you for your email. I have forwarded your email to our Cashier department who will be in contact. However I would ask you to bear in mind that due to the nature of the inquiries they deal with our Cashier department’s response may not be as quick as our front line support. Thanks in advance for your patience.

Please let us know if we can be of further assistance.

Kind Regards,

Patrick


---
CSR, Lock Support

http://lockpoker.eu
http://lockcasino.eu
jay
MAY 10, 2013 | 05:07PM EDT
This is in reference to case #199903

its now another month I want my ****ing money within 48 hours. my name is jay ****.

with all due respect,
make this ****ing happen, no bull****
05-10-2013 , 09:50 PM
Quote:
Originally Posted by BABY$$
+1 I can't remember where i read what and want to check back because there is 500 threads of almost same material.
Damn...I notepad'd a whole bunch of posts at work today and had nice thread titles all ready to go.

/thread
05-10-2013 , 11:30 PM
the cashier emailed me a few hours ago. maybe a little profanity in an email is the only way to get results.


Mary
MAY 11, 2013 | 08:07PM EDT
Hello,

We understand your frustration. We are working very hard to catch up to the backlog of payouts and sincerely apologies for this. Your Western Union pick up information is definitely included the upcoming Western Union batch and our Cashier Manager has assured me that your request is being looked into often to ensure there are no future delays.

We appreciate your continued patience and understanding.

Many thanks,

Mary

---
CSR, Lock Support

http://lockpoker.eu
http://lockcasino.eu
05-10-2013 , 11:46 PM
I got the same email that you did saying that mine is a priority blah blah. I've gotten the same email for 2 weeks now and still no sender info or Mtcn.
Looks like only 1 person on here got paid recently western union. Yesterday.
I hope what they say about backlogs being worked on in the next few weeks is true. I don't know. I'm hopeful but I'll believe it when I see it.
I wonder how much his cash out was though.
05-11-2013 , 01:01 AM
At this point I'm wondering if people are going to start hitting the 20-week mark with no end in sight
05-11-2013 , 12:47 PM
Anyone from the 4/2 Verified batch seen any movement? Senders info? MTCN? CIH? 12 weeks wait so far for me. Requested 2/18
05-11-2013 , 06:07 PM
i had requested max WU for US player late march, verified April 11th, still nothing. emailed them few weeks ago and was told 5-6 weeks. emailed them today and got this response.

"Thank you for your email. Please be informed that your cashout is currently processing and you will shortly recieve an email with the information you need to pick up your funds."

at least this time they said shortly instead of a few weeks. i just wish i knew what shortly meant.
05-11-2013 , 07:02 PM
req: 3/3 ... verified: 4/9

I rcvd this msg last night, which got me excited b/c it looked like things were moving in new direction:

Hello,

Thank you for your email. I have forwarded your email to our Cashier department who will be in contact. However I would ask you to bear in mind that due to the nature of the inquiries they deal with our Cashier department’s response may not be as quick as our front line support. Thanks in advance for your patience.


But unfortunately I got this message a few hours ago:

Hi,

Our apologies. We have experienced some unexpected delays due to a backlog in payout requests. Your payout is currently verified and in the queue to process as soon as possible. Once done your full pickup information will be displayed in your Cashier's History section.

Thank you so much for all your patience.
Many thanks,

Mary


Right back to same old runaround. Based on what other ppl are posting, it looks like they're just changing the messaging, but very few ppl are getting paid. Good luck kids. Free U.S. Online Poker!!!!

      
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