Requested the max: 4/09
MTCN: 4/25

Did you get sender info before, or all at once?

Sender info came in on the 19th, I believe.

Yes.

Besides your cash, the status of your withdrawal being sent and the money in your hand, what else do you want?

its interesting that they dodged the question..now i am really thinking of doing it..


Lock Support
APR 26, 2013 | 08:41PM EDT

Hello xxx,

Thank you for your email. I can see that the status of your withdraw updated to Verified,it means it has gone through our security checks. We will email you as soon as the funds has been processed and sent.
Apologies for the delay.

Please let us know if we can be of further assistance.
Best Regards,
Diana
---
CSR, Lock Support

http://lockpoker.eu
http://lockcasino.eu


xxx
APR 26, 2013 | 08:36PM EDT
Original message
i have been waiting for my cashout since 2/3 and i see most people in march/april are already getting paid. would it be in my best interest to cancel that transaction and resubmit to hopefully get on with the faster processor?

You could, and it might help. But it would be sickening if a bunch of others verified in early February posted next week that they were processed. Also if you are looking to make another withdrawal you would be able to once you hit that stage.

Requested: 4/15
MTCN: 4/25

This was for a max cash out. Two cash outs ago took 4 weeks. Last cash out took 3 weeks. This one was just under 2 weeks.

I know there are still many people waiting from January and February, but maybe those are still being processed through an older slower processor? And more recent cash outs are from a faster processor? Just a guess.

r u a us player?

i am looking to make max cashout...is WU the fastest option for US player?

At the moment, yes.

Cih today I am impressed

the quick cashouts are impressive. Good luck to those in the backlog.

Seeing these random folks get their withdrawals ahead of others makes me feel sick, now djsuperstar over here gets 2 WU withdrawals in a month span?

How do you guys do these cashouts pick names out of a ****in hat???

Im still waiting on my max WU cahout from 2/14!!!!!!!
Jeez.

I think it's the Lock Lotto and they call it a promotion, but don't quite have all the terms on their website.

I requested a 2000 WU withdrawal on 02/20 and I'm still waiting. There has been a sender assigned and address posted. From that point, how long has it generally been taking to get WU MTCN numbers to US customers? No point in emailing anyone in Customer Service since they just send me the same canned responses they send everyone else. They always state they are forwarding my email to the Cashier's office for a reply. After several emails forwarded to the so called "Cashier's Department" over a 2 month period, I'm still waiting for just one response. Obviously no one responds from the Cashier's Department unless it is the day the money is being sent out. I don't blame the CS department, they are just following orders from management. This is definitely a management issue. I wish Lock would get bought out by some reputable company. If any of the big poker sites ever make it back into the US Lock's business would dry up overnight. We play there because we have so few options. It's so disappointing to so many poker players that Lock's management can't get their act together. That's probably because poker players help manage the site vs. true business managers. The business either doesn't have sufficient funds to correctly maintain the site or they just don't have the right management team in place. Being that they don't respond to our complaints and basically ignore all of us, that's the only conclusions I can make about Lock (like most everyone else).

Feel free to report and/or submit a complaint about Lock Poker to your local, state, or federal authorities. They are stealing from you guys and you don't even realize it: http://calvinayre.com/2013/04/27/pok...s-all-is-well/

Well I guess your in a better situation than I am. I requested the same day as you 2/20 and was verified on 4/09. Nothing since. I have emailed Shane but nothing solid. I hope you get your money.

That article sums the situation up nicely.

I hope Lock gets what it deserves. They've been trying to keep money in it's site for a long time.

I stopped playing on Lock a long time ago. I can't handle the idea of not getting my money.

On a positive note..... just got my third mtcn# for the month of April
requested 1/19
mtcn 4/19

requested 3/8
mtcn 4/8

requested 4/9
mtcn 4/26

This is a highly impressive turn around from lock. Contrary to everything posted on this page so far lol.

Requested: 1/23

FINALLY processed tonight. Picking up cash A.S.A.P. Never playing on Lock again. GL all.

Awesome to see, anyone have more info on other withdrawal methods aswell?

MTCN today. It's been 3 days and 3 months, but hopefully will have CIH today.

**** you lock **** u hard

2/3 and still stuck on verified