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04-14-2012 , 01:20 AM
I'm wondering about the once every 7 days limit to WU withdrawals. So If I request a withdrawal on certain day, but it isn't processed for 3 days from then. Can I not request another withdrawal until 7 days from the day it was actually processed?

Thanks!
04-14-2012 , 01:28 AM
Probably from the day it's processed and not the day you request it.

Just my guess though.
04-14-2012 , 12:56 PM
Quote:
Originally Posted by 125Green
And the conclusion of our epic:

Arizona State Law (apparenty) prohibits whatever WU transfer they are trying to make. I can only get a check -- and for my troubles I was given nothing but a week without $275 in my bankroll. Apparently, it's still my fault somehow -- or you would think "customer service" would step in and compensate me somehow (for jerking me around).

Don't WU in AZ. The End
That sucks. I'm also from AZ. Requested WU on 4/10, approved 4/12. Will wait a couple of days and hope it slips through.
04-14-2012 , 04:17 PM
Quote:
Originally Posted by AUGUY55
Requested my first WU w/d very early tuesday morning 4/10.

Still nothing. Got the automated reply email that they got my request pretty quickly. Also got another one that look like an amended request that got rid of the decimal point and change and said EPT_WU. Whatever that means. I'm confused.
Requested last tuesday. Still nothing. Hopefully I'll get it monday! Do they process them on the weekends?
04-15-2012 , 08:37 PM
Quote:
Originally Posted by AUGUY55
Requested my first WU w/d very early tuesday morning 4/10.

Still nothing. Got the automated reply email that they got my request pretty quickly. Also got another one that look like an amended request that got rid of the decimal point and change and said EPT_WU. Whatever that means. I'm confused.
Finally got my payout details to pick it up. So, not too bad. 6 days from request to finally getting the info to pickup. Always could be worse I suppose. Kind of odd they sent it late on a Sunday night. I imagine this timeframe will only improve if I'm a black elite, right? haha.
04-17-2012 , 05:31 PM
Req 4/15
Cash in hand 4/17

I'm impressed, fastest cash out since epassporte/neteller days
04-17-2012 , 07:24 PM
Requested WU cash out 4/14

Received WU control# 4/16

CIH 4/17

Very easy process overall. Highly recommended for smaller cashouts
04-18-2012 , 12:07 PM
Requested 4/16 at 3am for ($250 wish it was still 850)
4/18 6am Updated its in progress
04-18-2012 , 01:14 PM
I'm sure in due time it will be back up to 850. I'm hoping at least. Don't think it's Lock's fault. They probably would make the limit higher if they could.
04-19-2012 , 11:36 AM
wait, are you kidding me? 250 max payout and then 10% per payout after the first? what the hell happened to ~9900 per payout on WU? how does that change to 250?? does anyone suggest other payout methods aka direct deposit or lame debit card?
04-19-2012 , 01:47 PM
Quote:
Originally Posted by Dirtyy
what the hell happened to ~9900 per payout on WU?
It never existed.
04-19-2012 , 01:50 PM
i know this is a WU cashout thread but I'm trying to find out about how long it takes for a WU deposit to hit your account? i'm going on almost three hours meow, obv i emailed support but i've heard not so great things about their response times. when i entered my mtcn # it said it would take up to 30 minutes...any info would be greatly appreciated, thanks
04-22-2012 , 04:31 PM
Does anyone know if there's a certain day of the week where the "one WU per week" limit resets, or do I actually have to wait 7 days between requests?
04-23-2012 , 10:11 AM
Quote:
Originally Posted by dirtyjb30236
Does anyone know if there's a certain day of the week where the "one WU per week" limit resets, or do I actually have to wait 7 days between requests?
It is 7 days.

Thanks

-Rizen
04-23-2012 , 05:29 PM
Hey Rizen, been like 4 days since my WU with draw and still haven't got any thing from Lock support (not even an email back regarding my question) Can you look into it for me? Has it been taking longer than usual lately? Thanks!
04-23-2012 , 06:57 PM
Quote:
Originally Posted by LockRizen
It is 7 days.

Thanks

-Rizen
Thanks Rizen
04-25-2012 , 09:26 AM
Quote:
Originally Posted by TheCorkyJR
Hey Rizen, been like 4 days since my WU with draw and still haven't got any thing from Lock support (not even an email back regarding my question) Can you look into it for me? Has it been taking longer than usual lately? Thanks!
Sure, just PM or e-mail me (rizen@lockpoker.com) your username/e-mail and I can have someone look into it. 4 days certainly seems a little longer than normal.

Thanks

-Rizen
04-25-2012 , 09:48 PM
2 questions:
Has anyone been provided with a MTCN # and been told it is not valid?

Does anyone else not receive the email with pickup instructions? I have done at least 5 WU withdrawls and have not once gotten this email. After a few days I email support and every time I am told that the message must have gone to my spam folder and then they give me the info. Just seems really strange that I never get these emails, but I get every other email from support.
04-25-2012 , 09:56 PM
Quote:
Originally Posted by philliptw
2 questions:
Has anyone been provided with a MTCN # and been told it is not valid?

Does anyone else not receive the email with pickup instructions? I have done at least 5 WU withdrawls and have not once gotten this email. After a few days I email support and every time I am told that the message must have gone to my spam folder and then they give me the info. Just seems really strange that I never get these emails, but I get every other email from support.
Same here. Check your spam the nothing. Then they give u the info.
04-25-2012 , 11:32 PM
55 hours since withdrawal request and have not received the MTCN #. I know this isn't drastically long, however it is about 24 hours longer since my last WU withdrawal thus far.
05-17-2012 , 04:03 PM
Requested a WU withdrawal last Monday. Got an email pretty fast that they got receipt of my request but still no word on whether it's been approved or not. Obviously, no MTCN number either. Not too worried though. Judging by my prior WU withdrawal, it took 4 full days to get approved so I expect something by tomorrow.

C'mon Lock!
05-18-2012 , 09:29 PM
Requested WU cashout Monday May, 14 and I have recieve the inital request email but no others. Usually My cashout is here by friday but no follow up emails or control number. I have cashed out about 5 in the last month and a half or so and each were within 4-5 days yet this one didnt come in that period and I have emailed support just to see if they are having problems yet no response. It is still sitting in the pending requests as "Authorized" which it has been "Authorized" since May 15. I think that the speedy cashouts from my previous withdrawals have spoiled me and I was looking forward to my money today. Friday night and I had to stay in #BrokeCollegeKID
05-19-2012 , 10:23 AM
Quote:
Originally Posted by gnarkill4
Requested WU cashout Monday May, 14 and I have recieve the inital request email but no others. Usually My cashout is here by friday but no follow up emails or control number. I have cashed out about 5 in the last month and a half or so and each were within 4-5 days yet this one didnt come in that period and I have emailed support just to see if they are having problems yet no response. It is still sitting in the pending requests as "Authorized" which it has been "Authorized" since May 15. I think that the speedy cashouts from my previous withdrawals have spoiled me and I was looking forward to my money today. Friday night and I had to stay in #BrokeCollegeKID
Same here, think ive been spoiled by my previous cash outs, i was so happy for about two months cash outs were coming in 2 days and if it took 3 days that was weird but 3 days tops!, the last two weeks ive noticed that has changed, my last WU cash out took about 2 weeks (customer service kept telling me there was an error and it will be reprocessed, i was even sent an incorrect mtcn number, showed up to WU and was paid with peanuts because they said there was no info for that mtcn number.). I really do not know what to think at this point, other than i know the site is growing and with them changing networks maybe all that stuff is slowing things down a bit. My roommate has a cash out that has been Authorized since 5/16 and its now 5/19 a month ago the cash would have been here by today but now i just do not know what is going up.they should reduce the size of the fee if they are not capable of getting these cash outs to us in that 72 hour window.

WU Authorized: 5/18
lets see how long this one takes
05-19-2012 , 11:40 AM
Yea 2 weeks is ridiculous. If you want way more traffic just figure out a way to pay the players within a reasonable time period. Like 2 weeks or less for checks and less than a week for WU or transfers
05-19-2012 , 11:37 PM
requested 5/15 for max amount.
5/19 asked for funds to be put back into my lock account, and was told it was already processed so I would have to wait for the WU.

recieved mtcn: ?

will update when I recieve it.

Last edited by GTM13; 05-19-2012 at 11:44 PM.

      
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