Today is 2-26-2013. I ordered my check on 11-09-12 and still have nothing. The support dept with Lock is useless as titties on a bull. They send out auto replies to most any e mails. I have beem promised and guaranteed a minimum of 4 times in Jan. my check had been sent via fed ex. When I contact fed ex they explained to me we need the tracking number which Lock refuses to provide giving additional bogus explanations.. Intead lock continues to lie about the process, paying players, and checks. Lock is not paying me and many others worlwide. Lock Poker allows chip dumping betweeen players, cheating, and otherwsie. Ever notice how players from very strange unknown places puch all in with garbage and win cosistently? Lock Poker is a huge scam and have many people involved. The Owner/CEO Jennifer Larson has a very shady history when it comes to poker sites and fair play. Now that I have gone off on Lock for continueing to make up replies and lies about the check that was supposedly sent 2 months ago which they refuse to answer directly only skirting the real questions in an auto reply. Now Lock closed my account and has also stolen the account balance. I have every intention of filing complaints throughout the internet. I have accepted they are not paying myself and others. I have made contact with US government agencies requesting assistance. I sincerely hope the US government intervenes and punishes the cheating crooks for their actions. No business in the world can act this way or treat consumers in this manner unless there are 0 rules and regulations for them to follow. see there are no geoverning bodies for the crooks and they make their own rules as they go!!!! They have no rules to follow. If they dont pay you there is nothing you can do.!!! I will pursue this until they are taken over by the local police, government, US government, or some type of governing agency..... Another player ripped off by LOCK POKER AND ITS ASSOCIATE TEAM OF THIEVES!!!

What was there reply for closing your account? they had to send e-mail stating why they shut it down.

Hey Shane can I get a cashout? this has been pending since 12/15....

Today's "customer support"

me: Hello,

I am inquiring as to the status of my cashout in progress. It was verified over ten business days ago, when can I expect the sender and MTCN info?

Lock:
Hello Chris,

Thank you for your email. Unfortunately, we have no update at present on your pending cashout.

Rest assured as soon as your cashout is completed a member of our cashier department will contact you direct.

Please let us know if we can be of further assistance.

Kind Regards,

Because of what you have done, you have put US players to high risk to able to cashout the funds.

I am pretty sure DOJ is already investigating Lock and Jennifer Larson.

It is just matter of time when they get busted and Lock is out of business and players without money.

You're an idiot, by the way. Lock taking 3 months to pay out is a hell of alot better than the US Govt just seizing all their funds and everyone hoping to get paid pennies on the dollar. They have been issuing MTCN's nearly everyday for the past 10 days or so, and their backlog should get a boost when their supposed new cashout system for VIP members goes into effect in a few days. If you had instead seeked guidance on the issue from the community, you would have had a much better resolution to your problem.

Lock is not a good option for USA players right now - their playerbase has obviously taken a massive hit because of it, judging on how much more popular Intertops is compared to them despite not being open to the majority of US players. The ironic thing about the whole Lock situation is that it is infinitely more profitable to be truthful and legit in this industry than it is to be deceiving and greedy. Unfortunately, there is literally only one poker company that has realized this since the inception of online poker, Pokerstars, and they are now one of the most powerful companies in all of the gambling industry.

The point I'm making is, no matter how you spin it, it is imperative for an online poker company to provide the best service possible if they want to be successful, so to say that they are stealing your money isn't 100% accurate. In my opinion, Lock has been doing an absolutely atrocious job since they founded Revolution Network back in June, and the situation we see today is a result of gross incompetence after taking on a project that was way more significant than they ever could've imagined, rather than them trying to fool all of us and steal our money. But one thing is an absolute fact: involving the US government in any situation regarding current USA facing sites is the absolute worst possible thing you could do if you want to ever see your money.

Sweet baby jebus!!

1/2 requested
2/26 mtcn!

Game day bucket go boom!

requested wu on 1/16
verified 2/13
still waiting....

Legit lol, grats on your monies.

I'm in this same batch but requested 1/25... a little concerning we haven't been accepted yet as I'd like to process a cashout in Feb but that doesn't seem likely.

1/3 requested
Mtcn 2/26
For the max

lol, I know the feeling. Hell, Lock even puts exclamation marks in their payout complete emails, I think theyre as surprised as we are XD.

Curious about how you know you are in the same batch. I think I'm in that one as well. Req 1/14, verified around 2/13. Does this mean we are getting close?

I say same batch because it was verified at the same date no other reason

+1

requested 1-21
verified 2-13

still nothing else wtf

requested 1/2
verified sometime mid feb
mtcn 2/27

CASH IN HAND!

Requested 1/8
Verified 1/24
still no Mtcn

Today is the 37th business day.

i got this email 7 days ago after my 4th or 5th complaint email.

Hi There,

Your payout has been verified and it is in the queue to be processed in our upcoming batch. Your Western Union will be approved shortly.

Thank you so much for your patience.
Many thanks,

Mary

---
CSR, Lock Support

req 1/11
verified 1/24
sender info 2/11
mtcn 2/27

Requested 1/11
MTCN 2/27

requested 1/3
mtcn, cih 2/27

requested 2/28

cool, thanks.

requested 2/11
MTCN 2/27

Much quicker than I expected to say the very least

Awesome to see!