Mary
JAN 16, 2013 | 10:56AM EST
Hello,
The max you will receive is $1800.
You have been charged $200 for the $2000 cashout, but if it is the first cashout of the month then we can reimburse the fee.
I see you are waiting on the MTCN for your first cashout. [From Dec. 31st]
Have a good day.
Many thanks,
Mary
My reply:
Ok. Although, you can see that I was able to have the full $2k processed for the December request, right? It's all very confusing.