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02-01-2012 , 02:22 AM

TheCorkyJR

banned

Join Date: Dec 2011 Posts: 79

What's up with the WU withdraw option? I don't see it listed as an option. Anybody know if it is for sure? If so what are the min/max, fee, and time frame. Thanks! I hope it wasn't just rumor

02-01-2012 , 09:09 AM

Jenger1989

journeyman

Join Date: Jan 2012 Posts: 214

Yeah really guys? You hyped this whole "Feb 1st, drastic changes being made for w.d options!"

And the only thing you guys seemed to have changed for us regulars (meaning no elite VIP or w/e its called for bank wires) is the minimum, making it higher ($500!) instead of $100 for withdrawals for USA players.

What gives? I purposely held onto my $ until today so I could w/d in a better way. And now I can't even w/d at all because I don't have $500..

Rizen, you said WU is going to be an option. I can quote you on that. Whats going on here?!

02-01-2012 , 11:33 AM

dirtyjb30236

journeyman

Join Date: Sep 2009 Posts: 333

Quote:

Originally Posted by Jenger1989

And the only thing you guys seemed to have changed for us regulars (meaning no elite VIP or w/e its called for bank wires) is the minimum, making it higher ($500!) instead of $100 for withdrawals for USA players.

Looks like they also changed the cash-out fee.

It's $25/cash-out now, wasn't it $15 before?

I also don't see it mentioned anywhere that the first fee will be reimbursed, like it was previously.

I'm just crossing my fingers that maybe the new cashier hasn't finished being implemented, this is really disappointing if not.

02-01-2012 , 12:11 PM

PaulGobert

banned

Join Date: Jan 2012 Posts: 73

its there WU is there thanks LOCK

02-01-2012 , 01:02 PM

MuckYaSelf

enthusiast

Join Date: Jan 2012 Posts: 72

**** lock poker! you're gonna charge me 10% to with draw my money? thats a ****ing joke. and yea i said ****ing joke. it doesnt cost 10% to use WU this is so frustrating. should be a flat fee. lock will make plenty bc WU will be the most used withdrawal imo.

02-01-2012 , 01:47 PM

tanmn85

stranger

Join Date: Jan 2012 Posts: 6

If you read it again it says the under WU that the first withdraw per month is free and 10% after that

02-01-2012 , 04:29 PM

MuckYaSelf

enthusiast

Join Date: Jan 2012 Posts: 72

[QUOTE=tanmn85;31282355]If you read it again it says the under WU that the first withdraw per month is free and 10% after that[/QUnd

and if you read you would see that it say 10% on a $850 max withdrawal. add that up. i hope you plan on withdrawing more than once a month. add it up 3 more times is over $2400.

02-01-2012 , 04:33 PM

jimbo1420069

grinder

Join Date: Aug 2010 Posts: 416

how long does it take for the WU to be processed/get the money

02-01-2012 , 08:18 PM

LockRizen

banned

Join Date: Jun 2011 Posts: 1,152

for VIPs the first withdrawal of the month is free.

-Rizen

02-01-2012 , 09:04 PM

#10

tippiebiz08

banned

Join Date: Jan 2012 Posts: 72

Quote:

Originally Posted by LockRizen

for VIPs the first withdrawal of the month is free.

-Rizen

not free if you have a rakeback account? strange if that's the case. Also, how long does it take to get western union once you request it.....does anyone on Lock's end know the answer or is it still too early to know....? thanks!

02-01-2012 , 09:56 PM

#11

RoundTripper

banned

Join Date: Aug 2011 Posts: 650

western union fees are high because western union charges a huge fee themselves. just go to www.westernunion.com and see for yourselves! they've charged 10% for ages.

02-01-2012 , 11:31 PM

#12

herewegosteelers

banned

Join Date: Dec 2011 Posts: 179

really, rizen?

after all of those questions and statements totem'd above you, all you have to say is this?

Quote:

Originally Posted by LockRizen

for VIPs the first withdrawal of the month is free.

-Rizen

02-02-2012 , 01:06 AM

#13

BOANGTAO

old hand

Join Date: May 2007 Posts: 1,931

Lock turning to crap fast

02-02-2012 , 06:24 AM

#14

tippiebiz08

banned

Join Date: Jan 2012 Posts: 72

Quote:

Originally Posted by herewegosteelers

really, rizen?

after all of those questions and statements totem'd above you, all you have to say is this?

I was thinking the same thing...

Funny cause he says that 1st one is free for VIP but then I asked support and Elle wrote back and told me the following: "Once you have requested a Western Union payout it will be processed within 72 hours, and will be ready to be picked up. The fee is not refunded at this time"

02-02-2012 , 09:19 AM

#15

Jenger1989

journeyman

Join Date: Jan 2012 Posts: 214

WU is expensive, i know that.. However, the site does say

Quote:

One free per month. 10% processing fee per transaction. Maximum payout amount $850

It doesn't mention anything about being a VIP member. I have been emailing support about this as I put in a $450 WU withdrawal and got hit with $45 in fee's!!

HOWEVER, I received an email last night from support and this..

Quote:

Hi Joe,

Western Union payouts are done much faster, within 72 hours. I am confirming with our Cashier Manager if the WU fee is refundable. Once I hear back I will let you know immediately.
All my best,

Elle

---
CSR, Lock Support

I will let everybody know how long it takes until I receive my WU.

2/1/12 - Requested.
2/2/12 - Authorized.

02-03-2012 , 05:04 AM

#16

x50Turbo

stranger

Join Date: Dec 2010 Posts: 8

I've got the same progress:

2/1/12 - Requested
2/2/12 - Authorized
2/3/12 - no status because clicking on the withrawal button to get pending status just clicks, it doesn't open a page any more....

JM
screename: Popculture

02-03-2012 , 05:49 AM

#17

DJBADKEY99

stranger

Join Date: Jun 2011 Posts: 10

2 days withdraw?) Did can non-us players use WU?

02-03-2012 , 06:51 AM

#18

tippiebiz08

banned

Join Date: Jan 2012 Posts: 72

same, we all are in the same boat.....WU requested 2/1, authorized 2/2....i guess we will all learn together what the next step is to get the confirmation number so we can get our money at WU and if they will reimburse us .....so far I am trying to figure out this reimbursement thing...i requested $175 total on my withdrawal, the amount i was charged in a fee was $17.50 for a total amount of $157.50. Fine. However in the casino today I logged on and $1.75 was in there. I am positive I left none in there so that means they reimbursed me 1% so the fee so it is actually 9% vig? anyone else notice this?

02-03-2012 , 06:53 AM

#19

Jetfanmack

centurion

Join Date: Feb 2007 Posts: 112

So is this processing fee reimbursed in full or not? Trying to figure out if I want to withdraw, but I don't want a decent chunk of it taken from a processing fee when I can cut a check for a smaller fee.

I'm a rakeback player, would that make a difference?

02-03-2012 , 07:38 AM

#20

x50Turbo

stranger

Join Date: Dec 2010 Posts: 8

I can't figure out how to check status now. Before, I would click on the casino tab, then when the window opened, click on 'withdrawal' and it would show my pending withdrawal. Now, the casino tab shows up with just a 'cashier' option instead of deposit withdraw buttons, and it's a unified cashier option which doesn't show me the status of my pending withdrawal.

I know they're trying to make things better, but the implementations appear to have been thought out and implemented by a 12 year old.

Of course, no chat, no phone response, and no email response...but I guess that's standard.

02-03-2012 , 10:01 AM

#21

Jenger1989

journeyman

Join Date: Jan 2012 Posts: 214

Click the cashier Tab > Withdraw > 1 Pending Payouts

02-03-2012 , 01:44 PM

#22

x50Turbo

stranger

Join Date: Dec 2010 Posts: 8

Thanks, I guess they were changing things again while I was trying earlier this morning, as it wasn't showing up. Now status says: "In Progress"

Anyone else having better luck?

02-03-2012 , 02:02 PM

#23

x50Turbo

stranger

Join Date: Dec 2010 Posts: 8

Just after I posted this, my email "dinged" and it was the MTCN saying I can go pick up my $$ now.

02-03-2012 , 03:56 PM

#24

mattux

grinder

Join Date: Jul 2009 Posts: 608

2/1/12 Requested [ 12.46 pm]
2/2/12 Authorized [ 5:23 am]
2/3/12 Processed [1:33pm]

Nice and quick on this end, x50 how long did it take for you to get that email for the MTCN # after it was Processed? I haven't heard a word it's been an hour and a half.