Hello Alex,
Thank you for your email. Apologies again about the wait but I can assure you that our Cashier team are doing everything they can to get this to you as soon as possible. You should be receiving this very soon.
Kind regards,
Brian
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CSR, Lock Support
http://lockpoker.eu
http://lockcasino.eu
Elle
JAN 24, 2013 | 12:03PM EST
Hello Alex,
Please note that we tried to process your Western Union payout at the beginning of this month, Jan 6, but your name was blacklisted by Western Union. A check was submitted instead and are trying our best to get your payout to you quickly. Check payouts, as a whole, can be lengthy. But your check is on our expedited list and will process this as soon as we can.
All my best,
Elle
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CSR, Lock Support
http://lockpoker.eu
http://lockcasino.eu
NOW THIS
Lock Support
JAN 28, 2013 | 01:14PM EST
Hello Alex ,
Thank you for your email.
Check payouts can take around 6-8 weeks and we will let you know once your check has been sent. Thank you for your patience.
Please let us know if we can be of further assistance.
Kind Regards,
Patrick
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CSR, Lock Support
http://lockpoker.eu
http://lockcasino.eu