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"Is Lock a sinking ship?" "Is Lock a sinking ship?"

03-25-2013 , 07:51 PM
If you believe the odds are greater than ~1/2 that the site will go under in the timeframe you cash out, then sell.. otherwise, cash out as normal. I'd say cash out as normal, but up to you.

Any excess funds greater than 1 cashout (so excess of 2k if it's WU, excess of 10k for Skrill, etc.) is a no-brainer sell, though. After all, you can rebuy it back at about the same rate later.
03-27-2013 , 01:25 PM
Quote:
Originally Posted by Turb0Licious
Got my roll off lock and over to Intertops, seeeee yaaaaaa LOLOCK
What are the payouts like on Intertops? and there seems to be different players on Intertops compared to Lock.
03-27-2013 , 02:03 PM
Quote:
Originally Posted by Mccormick
If you believe the odds are greater than ~1/2 that the site will go under in the timeframe you cash out, then sell.. otherwise, cash out as normal. I'd say cash out as normal, but up to you.

Any excess funds greater than 1 cashout (so excess of 2k if it's WU, excess of 10k for Skrill, etc.) is a no-brainer sell, though. After all, you can rebuy it back at about the same rate later.
isn't there some limit on if you can withdraw transferred money? like to withdraw transferred money you have to have played on the site recently. this is the main reason I'm not selling... if I sell everything and get all my withdrawals, and then try to buy after having not played in a few months, my understanding is I may not be able to withdraw the funds I bought
03-27-2013 , 02:04 PM
Quote:
Originally Posted by mythrilfox
isn't there some limit on if you can withdraw transferred money? like to withdraw transferred money you have to have played on the site recently. this is the main reason I'm not selling... if I sell everything and get all my withdrawals, and then try to buy after having not played in a few months, my understanding is I may not be able to withdraw the funds I bought
Well yeah, true, you have to turn it all over once. This happens insanely fast, though. It's probably a single session of play or so.
03-27-2013 , 02:38 PM


03-27-2013 , 05:46 PM
So, lock pro to my left in the big 162 on stars right now. Guess he got sick of waiting months for a cashout? #Takethedirtymoneyandrunmrstout
03-27-2013 , 05:51 PM
God forbid a poker pro (someone who makes his money from solely poker) uses the different sites available to him.. would be sad if he couldn't make use of the single biggest "income source" out there to him.
03-27-2013 , 08:37 PM
The fact it takes 28 days or more to pay a european player through an ewallet must suggest there are real liquidity problems. Even the laziest of poker opeartives take less than a week let alone 4-5 weeks.

I really regret depositing on lock and should of done my research beforehand my withdrawal request is not that big it's more that fact I feel conned as there mainpage on the website states 48 hrs for an e-wallet withdrawal.

The only bs response you get from there customer services is that there processor has been changed. Which is just laughable !

here was a recent email conversation i had with a lock representative called michelle

lock poker is the old full tilt waiting to happen again.


Lock Support

MAR 27, 2013 | 06:23PM EDT

Hello Lee,

Thank you for your email.

As we have mentioned earlier that due to some minor delays with cashouts throughout the site the timeframe with our processor has been changed. I am sorry but we have nothing else to add to this so please be patient and wait for your cashout.

Please let us know if we can be of further assistance.

Kind Regards,

Michelle

---
CSR, Lock Support

http://lockpoker.eu
http://lockcasino.eu





Lee

MAR 27, 2013 | 06:21PM EDT

I would also like to ask what restrictions are these for processing withdrawlas as well? surely your company would of known about these restrictions before you state on your main page that e wallet transactions are sorted out within 48 hours?
Date: Wed, 27 Mar 2013 22:09:16 +0000
From: support@lockpoker.eu
Subject: Re: 48 hours withdrawals stated on your webpage




Lee

MAR 27, 2013 | 06:18PM EDT

why does your mainpage on the website state 48 hours then it mentions nothing about a timeframe on there michelle ? I am not desperate for the cash as it is not a major withdrawal amount for me its more the more principal of how you do business and also fills me with no confidence keeping money or depsoting money on there as it feels very similar to how full tilt where operating before they went under. There is no reason why your company can not send e-wallet funds to european players within the timeframe you advertise on your website. also as well it worries me that if u continue with this policy there will be hardly any players left on lock therefore your companes future will be a stake.
Date: Wed, 27 Mar 2013 22:09:16 +0000
From: support@lockpoker.eu
Subject: Re: 48 hours withdrawals stated on your webpage




Lock Support

MAR 27, 2013 | 06:09PM EDT

Hello Lee,

Thank you for your email.

This is the timeframe with our processor I'm afraid who operate under many restrictions.

We are hoping to speed this up going forward but I would expect to wait around 4 – 5 weeks for your withdrawal (like I said, it can go over this timeframe right now too). If there was any way we could speed this up for you, we would. We don't want you to be waiting a long time for your winnings. It's not in our interest and we know it's not in yours. Please bear with us as we will have the funds with you as soon as we possibly can.

Please let us know if we can be of further assistance.

Kind Regards,

Michelle

---
CSR, Lock Support

http://lockpoker.eu
http://lockcasino.eu





Lee

MAR 27, 2013 | 06:05PM EDT
Original message





Hi I spoke to one of your representatives on live chat last night his name was liam even though he answered some of my questions and was polite. I was very dissapointed at the withdrawal backlog he explained to me yesterday. So I did some searching on online poker forums and lock seems to be the only site that is paying players 4 weeks after they requested to an ewallet account. The reason why I feel tricked is that on your main home page it states 48 hours for a withdrawal request to be sent by an ewallet. I understand the terms and conditions are different for u.s players and takes longer but I live in London and have an ewallet account. The reason why I am dissapointed is that your software is real good and the game selection is great but how can i have confidence on a poker site that takes 4-5 weeks to process an ewallet withdrawal?. There is two reasons for this lock poker does not have the funds (a similar situation to how full tilt was run) or you generally do not really care about your customers and see this as a reasonable timeframe to deal with withdrawal request. I can not ever see myself depositing on your site again as I feel tricked from what your main page states as a 48 hr withdrawal policy. If I do not recieve my funds within the next week or so I will sadly never deposit or play on your site again. ALso i had a few people that where interesting in signing up and told them how good lock poker was until i found out about your so called withdrawal backlog which makes no sense at all you either can pay players on time or you can not. I hope you do not ruin a good poker software programme from bad customer service and ridiculous withdrawal timeframes.

my poker alias getfecked
03-27-2013 , 08:40 PM
I feel sorry for the big players with the big rolls on there. I think this site is only heading one way and thats to the bottom of the ocean.
03-27-2013 , 08:55 PM
Quote:
Originally Posted by leanardo22
The fact it takes 28 days or more to pay a european player through an ewallet must suggest there are real liquidity problems. Even the laziest of poker opeartives take less than a week let alone 4-5 weeks.

I really regret depositing on lock and should of done my research beforehand my withdrawal request is not that big it's more that fact I feel conned as there mainpage on the website states 48 hrs for an e-wallet withdrawal.

The only bs response you get from there customer services is that there processor has been changed. Which is just laughable !

here was a recent email conversation i had with a lock representative called michelle

lock poker is the old full tilt waiting to happen again.


Lock Support

MAR 27, 2013 | 06:23PM EDT

Hello Lee,

Thank you for your email.

As we have mentioned earlier that due to some minor delays with cashouts throughout the site the timeframe with our processor has been changed. I am sorry but we have nothing else to add to this so please be patient and wait for your cashout.

Please let us know if we can be of further assistance.

Kind Regards,

Michelle

---
CSR, Lock Support

http://lockpoker.eu
http://lockcasino.eu





Lee

MAR 27, 2013 | 06:21PM EDT

I would also like to ask what restrictions are these for processing withdrawlas as well? surely your company would of known about these restrictions before you state on your main page that e wallet transactions are sorted out within 48 hours?
Date: Wed, 27 Mar 2013 22:09:16 +0000
From: support@lockpoker.eu
Subject: Re: 48 hours withdrawals stated on your webpage




Lee

MAR 27, 2013 | 06:18PM EDT

why does your mainpage on the website state 48 hours then it mentions nothing about a timeframe on there michelle ? I am not desperate for the cash as it is not a major withdrawal amount for me its more the more principal of how you do business and also fills me with no confidence keeping money or depsoting money on there as it feels very similar to how full tilt where operating before they went under. There is no reason why your company can not send e-wallet funds to european players within the timeframe you advertise on your website. also as well it worries me that if u continue with this policy there will be hardly any players left on lock therefore your companes future will be a stake.
Date: Wed, 27 Mar 2013 22:09:16 +0000
From: support@lockpoker.eu
Subject: Re: 48 hours withdrawals stated on your webpage




Lock Support

MAR 27, 2013 | 06:09PM EDT

Hello Lee,

Thank you for your email.

This is the timeframe with our processor I'm afraid who operate under many restrictions.

We are hoping to speed this up going forward but I would expect to wait around 4 – 5 weeks for your withdrawal (like I said, it can go over this timeframe right now too). If there was any way we could speed this up for you, we would. We don't want you to be waiting a long time for your winnings. It's not in our interest and we know it's not in yours. Please bear with us as we will have the funds with you as soon as we possibly can.

Please let us know if we can be of further assistance.

Kind Regards,

Michelle

---
CSR, Lock Support

http://lockpoker.eu
http://lockcasino.eu





Lee

MAR 27, 2013 | 06:05PM EDT
Original message





Hi I spoke to one of your representatives on live chat last night his name was liam even though he answered some of my questions and was polite. I was very dissapointed at the withdrawal backlog he explained to me yesterday. So I did some searching on online poker forums and lock seems to be the only site that is paying players 4 weeks after they requested to an ewallet account. The reason why I feel tricked is that on your main home page it states 48 hours for a withdrawal request to be sent by an ewallet. I understand the terms and conditions are different for u.s players and takes longer but I live in London and have an ewallet account. The reason why I am dissapointed is that your software is real good and the game selection is great but how can i have confidence on a poker site that takes 4-5 weeks to process an ewallet withdrawal?. There is two reasons for this lock poker does not have the funds (a similar situation to how full tilt was run) or you generally do not really care about your customers and see this as a reasonable timeframe to deal with withdrawal request. I can not ever see myself depositing on your site again as I feel tricked from what your main page states as a 48 hr withdrawal policy. If I do not recieve my funds within the next week or so I will sadly never deposit or play on your site again. ALso i had a few people that where interesting in signing up and told them how good lock poker was until i found out about your so called withdrawal backlog which makes no sense at all you either can pay players on time or you can not. I hope you do not ruin a good poker software programme from bad customer service and ridiculous withdrawal timeframes.

my poker alias getfecked
Did u know that the email support@lockpoker.eu belongs to their payment processor?
03-27-2013 , 09:03 PM
Quote:
Originally Posted by VicVegas007
Did u know that the email support@lockpoker.eu belongs to their payment processor?
you mean they send cash the same way we do through our wallets by the use of email address?
03-27-2013 , 09:05 PM
and tbh it doesnt matter how they send it ,should not take more than a week of any method for a european player to get his money.
03-27-2013 , 09:25 PM
Quote:
Originally Posted by leanardo22
you mean they send cash the same way we do through our wallets by the use of email address?
No, what i mean is when u send a email to support@lockpoker.eu and they say something like "this is the timeframe with our processor " it is really the processor telling u this. Support and the processor are the same people.
03-27-2013 , 09:48 PM
I do not think that matters they state 48 hours on there website for e wallet withdrawals there is no excuses why it should take 28 days or more it is just absolute rubbish and plus if they had any dignity as a company they would find an alternative method for you it is just simple business sense. By not sending me a withdrawal that would take them 5 mins to sort out they have lost a customer for good.
03-28-2013 , 02:20 AM
Quote:
Originally Posted by Mccormick
God forbid a poker pro (someone who makes his money from solely poker) uses the different sites available to him.. would be sad if he couldn't make use of the single biggest "income source" out there to him.
I think you're missing the implied witticism here. I, of course, don't know...but I'd venture to guess that this AMERICAN has not changed his legal residence to Amsterdam or Costa Rica; and, don't misunderstand, I honestly don't blame him if he's found a way to play on Pokerstars...hats off actually. But, when they first excluded the rest of us and I inquired about playing while abroad (which of course could have change in the past 2 years as I never inquired again) which until recently was about 6 months out of the year, I was told by Pokerstars that I would have to provide proof of residency and an ID.

In other words, I think he's pointing out a perhaps prevalent atmosphere that might exist from top to bottom (or might not) that rules and laws and honesty in how one conducts himself are not necessarily for Lock employees or representatives. I think he's making a "sarcastic" observation as opposed to an accusation. I most certainly wouldn't condone a burgalar snubbing his nose at the law and simply because he's good at theft robbing people.

I think most of we "yanks" took it for granted that Pokerstars looks the other way for some people to play there anyways. What's interesting is that given what they're trying to accomplish currently and the opposition they just ran into in New Jersey they haven't at least put a temporary halt to turning that blind eye...mind boggling to me.
03-28-2013 , 08:08 AM
Maybe the person in question moved + 2 addresses/nationalities? Just guessing here.
03-28-2013 , 12:42 PM
I know several people who have rented houses in Mexico solely for the purpose of playing on PS. They have dual residencies and just commute back and forth. So it's not that odd that a site pro is possibly doing the same thing.

      
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