^^ +1

Please stop signing people and just worry about making your site better. I'm sure that there is a lot of money to be made with the size of the site now, but you risk losing that if the support stays this terrible forever. Business 101says keeping your existing customers happy is much more important then finding new customers and I don't know any customers of Lock who are happy with the customer service.

I understand that cashouts are going to take much longer in the post Black Friday era, but I would at least like to be able to contact support and get some sort of status on my cashouts. Even a response of "I don't know" would be a lot better then sending 3 emails a week and not hearing anything for 3+ weeks. Maybe these pro's are very cheap to sign, but so is customer service and that should be your highest priority.

you used to really easy on Merge. I am not seeing how I can see anyone especially the pros on REV. I would think that will be in an update coming up I am assuming. So why have sponsored pros on Lock if you can't even find them on the site?

I like the ability to see the pros and if they are at the table. By the way...I am an Annette Obrestad fan as well. Nice...

Those that are upset that Lock keeps adding Lock Pros, think about it. I think the move Merge and starting up REV would be due to the spokespersons of the LOCK PROS. Thanks and looking forward to seeing forward movement on the site.

^^ congrats annette