Lmao..


You dont think people try that at first..come on dude.

When it gets to the second month of not getting your western union should we continue to coddle them. Get real bro.

So every single complaint that exceeds a month payout is bc people werent nice to them.

Are you honestly suggestimg that after they lie to us about their payout timeframe that we send them a six pack. Its a business..we are the customer we pay them im rake.

So no offense buddy..when they go past their own declared timeframe and we the customer are getting shafted..their going to get flamed..

M still laughing someone just said be nice to them so you can get your money

I would like to make a complaint about Cipaco N.V., aka "Lock Poker". License No. 1668/JAZ. This license holder has refused to pay out my winnings as promised, and their support has become unresponsive. I have waited two months for Western Union delivery of my money and it has not even processed my request. They are doing this to several people, and I would like to begin the complaint process to get their license revoked and/or recover damages for loss of use of my funds.
Sincere thanks,

http://www.curacao-egaming.com/

I suggest anyone else dissatisfied make a similarly styled complaint.

I definetly am ..

I'm sorry but this is not going to do much to be honest. These gaming licenses are a joke. They don't do anything for you and that I can assure you.

lol, you guys are funny. People in the US making formal complaints to anyone(gov't, e-gaming, attorney, etc.) of not receiving funds from an illegal activity is just beyond me. What do you expect this to do for you? Try and get the site shut down and never receive your money?

Its prob not going to do anything..but its better than sitting around and moaning.

I think we have a right to complain no offense. Look at the title of the thread..its meant for that. Atleast now people will see how terrible they are.

Everyone already knows about the cashout times, it's posted all over this sub forum. So making formal complaints about it seems ridiculous, especially after only 2 months of waiting. I haven't seen anyone NOT get their money yet, it just takes a while and everyone who at least has 2+2 should've already known that.

But good luck making these complaints about not getting your money after participating in an illegal activity.

If that is honestly the case, then I cannot see any reason to play online from the US. The whole thing is about making money, at least above any other reason to play the game. If there is no accountability and the licensing authority or regulating body responsible for issuing a license will not investigate a complaint then it is madness to patronize a site licensed by that government. If nobody patronizes it then next year's licensing fees do not get paid. I know that I won't be playing because I have been unable to get paid, and if there is this much confusion then you should seriously consider if you would have your money tied up in them too.

You obviously do not know the law if you believe that playing online poker is illegal. What is illegal is for a bank or other financial institution to transfer money between individuals and corporations if they know that it is for gambling. Obviously the only illegal act is done by the payment processor.
If Lock is unable or unwilling to secure the services of a willing payment processor to make timely transactions, and to resolve instances where the processor failed to preform as expected then I would hope that they get shut down. If they do not deliver services as promised and advertised then why would you get mad if they did get shut down?

Only two months are you for real?

They advertise 7-14 days.....

And like mentioned above..not illegal to play.

Cant believe your advocating not complaining. Do you normally let people walk all over you? Or are you an employee?

We pay them a rake...they advertise 7-14 days...then they take god knows how long.

We have the right and platform to complain

Waiting 2+ months for a payout by check. Not a peep from Lock in that whole time. Just emailed support and got a generic response. This is my first payout- are they waiting for documentation without telling me or is this just the norm?

Thanks,

D

dpoole I have been waiting since Dec. 24th they have been saying the check is on the way for well over a month now hopefully you aren't needing that check anytime soon.