Another fanboy of Lock. Fanboy, are you reading all these posts from people? Why the hell are you sticking up for this company? Stop posting meaningless comments to a thread.
I also deposited money, never hit my account, but came out of my bank account. Not sure if it's theft or horrible processing, but IT'S HAPPENING fanboy...it's really happening.
You can reverse that at the bank.. not a huge deal but very lame..
Shane still refuses to respond to me. Lock refuses to respond to me. Money still owed with no resolution in sight.
In the mean time, for anyone else out there that wants to use this 1995 software, please continue to enjoy depositing, getting declined, and being charged by lock anyway.
This known issue of mine (there was a previous thread on it back in June) has still not been resolved.
Bartz, can you post the whole email exchange please? It may help you get your money back but it is also helpful for other customers to see the situation.
Lock/Shane, care to respond to this? Is there a reason this player is not receiving the refund and no longer seems to be receiving a response? Stuff like this is concerning for other players. If it is all bogus nonsense or garbage or whatever then you should say so on that as well. Please respond. Thanks.
Bartz, can you post the whole email exchange please? It may help you get your money back but it is also helpful for other customers to see the situation.
Lock/Shane, care to respond to this? Is there a reason this player is not receiving the refund and no longer seems to be receiving a response? Stuff like this is concerning for other players. If it is all bogus nonsense or garbage or whatever then you should say so on that as well. Please respond. Thanks.
Shane still refuses to respond to me. Lock refuses to respond to me. Money still owed with no resolution in sight.
In the mean time, for anyone else out there that wants to use this 1995 software, please continue to enjoy depositing, getting declined, and being charged by lock anyway.
This known issue of mine (there was a previous thread on it back in June) has still not been resolved.
Have sent a private IM to Shane/Rizen.....No response.
Have sent two e-mails to Lock in the past month---no response.
Meanwhile, people keep depositing and threads keep popping up about how they were debited for a deposit they just made, yet their account shows $0 balance because it was declined by Lock. (one example of many)
I'll bump this again in one month, and who wants to take odds that I won't hear back a thing and meanwhile, people will keep depositing, posting new threads about how shocked they were about some random out of control issue, and then wonder why support doesn't immediately fix it?
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