^^ guess someone is reading forum ..just got my mtcn #

Still dont have my damn mtcn and my WU is from 10/21

WU
Req: 10/28
declined/approved: 11/14
sender info: 12/24
MTCN:

They added the sender info today, but no MTCN.

Feels like opening a Christmas present and there's an IOU in there, lol

I can't wait to get home. We both have the same cashout details, hopefully I got the senders name added as well. it'll be the first thing I do when I get home. Many money before 2013?

just got home. Got the senders info. very happy overall that the process is nearing an end.

Got my sender info too. That said, in another thread someone from my state (NY) went to get his cash today or yesterday and was told he was in a "restricted state," and couldn't have his money. Some issue with the way the sender filled out the form, apparently (according to his post). I'm hoping I haven't been waiting for 2 months only to be shot down yet again when trying to pick up. Will post when CIH.

Got my sender name today but no control number. So still waiting since 10/26

got my sender info today also and have all you beat requested 10/16 just consider yourselfs lucky

WU
Req: 10/28
declined/approved: 11/14
sender info: 12/24
MTCN:

Still no MTCN

It's been 62 days

I think their processor is one person in the Philippines who rides their bike 20 miles to a WU office once a week to do 1 person's cashout.

^lol

best processor in the bizzz

Good stuff!!

Got sender info on 12/24, still no control number... awesome. Its only been two months...

Is there anyone left who doesn't have at least the senders info? I find it a move in the positive direction that everyone has at least that which usually means the MTCN and cash is about a week or two away.

Not defending Lock obv but lets be honest we will take any movement in a positive direction at this point.

Absolutely!

Requested 11/1 and processed 11/15, still don't have sender info or mtcn.

I requested 11/2 was denied and resubmitted 11/15, and have yet to receive either. So, I'm sure there are plenty of others who haven't received anything yet. Lock may be moving in a positive direction, they are just doing it painfully slow.

Here's another email I received from support that is completely untrue.

I've been waiting 64 days for my WU now and many people who requested after me have been paid.

"Thank you for your email. I can assure you that we process our withdrawals in the order they were requested so the fact that Western Union is now available for withdrawals will not affect your withdrawal. A player who requests a withdrawal now will not receive it before you do.

In regards to our license you can find this buy clicking the Curacao logo link at the bottom of the Lockpoker.eu home page. Here is a direct link http://validate.cyberluck.com/valida...b-619f0a00002a

Kind regards,

Brian

---
CSR, Lock Support"

I have read all these post and pretty much all accurate with my pending situation. I have heard countless lies from support and still haven't gotten any " Real Info" on my pending cashout. I requested my cashout Nov 4th for $2,000 and then November 15th was re assigned to a new processor that was "Supposedly suppose to be faster" HA HA!!! What a joke! I have talked to support everyday and hear the same generic responses.

"Hi,

Our apologies for the delay. I see your payout will be processed in our next batch which should not be much longer at all. Please keep an eye out in the History section of your Cashier for your pickup information shortly. Thank you for your patience.
All my best,

Quinn

---
CSR, Lock Support "


Quinn has even told me that I would have my funds by the end of the week but that never happened as well. Mary also has told me i would have my funds within 5-7 bussiness days of November 15th? What happened to that one?

Mary
NOV 15, 2012 | 11:25AM EST
Hello,

Your $2000 + $200 payout was cancelled, and the full amount of $2200 was transferred to Poker. Then we resubmitted via our expedited Poker Cashier MINUS the 10% fee. You can view the status of your request in the History section of your Cashier, https://cashier.lockpoker.eu/history

I see that we are just waiting for Western Union to provide us with your MTCN, the Senders Name and the Senders Address. This should be available within 5-7 business days. Once available, it will be posted in the History section of your Cashier, https://cashier.lockpoker.eu/history
Many thanks,

Mary

---
CSR, Lock Support

Its countless lies that I have been receiving and i am getting sick of it. Shane doesnt respond to my EMAILS AT ALL! AND HE DOESNT CARE ABOUT HIS CUSTOMERS! To this date I still have not even gotten a senders name and its Jan 1st! What is going on its just absurd. SHane we are all demanding good customer support and we will all be loyal customers. You are taking advantage of us and it seems to me you dont care at all!


2012-11-15 22:29:26 2000.00 0.00 Processed

SEE NOTHING STILL! NO MTCN NO SENDER NAME NOTHING!